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Mercure Roma Centro St. John

4.0 star property

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Photo gallery for Mercure Roma Centro St. John

Reception
Exterior
Meeting facility
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via Matteo Boiardo, 30, 30, Rome, RM, 00185
  • Place, Basilica di San Giovanni in Laterano
    ‪3 min walk‬
  • Place, Colosseum
    ‪13 min walk‬
  • Place, Roman Forum
    ‪15 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Family Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Terrace

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Twin Room, 2 Single Beds

Family Twin Room, 2 Single Beds

Family Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Classic Superior Family Double Room

  • Sleeps 3

Classic Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Classic Twin Room

  • Sleeps 2

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  • Free Wi-Fi
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3.3 out of 5, 428 reviews
The price is €83
includes taxes & fees
14 Jan - 15 Jan
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About this property

Mercure Roma Centro St. John

Hotel with a bar, near Colosseum
A bar/lounge, a coffee shop/cafe, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Mercure Roma Centro St. John offers 84 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Rome hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Roma Centro St. John. During your stay, you're just a quick walk from Basilica di San Giovanni in Laterano. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Colosseum and 5 minutes from Spanish Steps
  • Airport and cruise terminal shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Roma Centro St. John. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Roma Centro St. John offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1N2JN42LT
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Mercure Roma Centro St. John Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 210 reviews
Rating 8 - Good. 58 out of 210 reviews
Rating 6 - Okay. 39 out of 210 reviews
Rating 4 - Poor. 22 out of 210 reviews
Rating 2 - Terrible. 12 out of 210 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
We a
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugenio

Stayed 7 nights in Aug 2025

10/10 Excellent

Noe, San Ysidro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy
Stayed 2 nights in Aug 2025

6/10 Okay

Sierra

It was okay! The shower had mould in it, and there was trash in the trash cans when we checked in, but other than that it was fairly clean. Location is okay too! 20 minute walk to most places!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was adequate, and the room was spacious if very dated. What stands out is the close proximity to the colosseum. The area was generally quiet overall a lovely stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BARELY 2-STAR PROPERTY

Who said this is a 4 star hotel?!!! This is barely 2-star motel in a very bad shape, old and worn out. Bed mattress is sink, show head broken, dirt all over the place. Front desk speaks broken English and is not helpful with requests. This place is NOT safe at nights and is FAR from the center.
Stayed 2 nights in Jun 2025

8/10 Good

gilbert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access to transport staff was very good
Stayed 3 nights in Aug 2025

6/10 Okay

sandra

Travelled with family
Liked: Staff & service, amenities
The hotel is well located. The room we had was small, and so was the bathroom. The bidet was too close to the shower, making it very difficult to get in. The soap bottles in the shower and sink were empty. I put them outside the bathroom so they'd notice when they cleaned, but when I returned, I found them in the same place and still empty. The breakfast was good.
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Edward

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stupid toilet arrangement with bidet could not use toilet properly
Stayed 1 night in Jul 2025

4/10 Poor

Hans

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First the good - the front counter staff were very helpful when asked for things (i.e wake up calls, cabs, information) and patient with language barrier issues. Now the bad - The room was not as advertised. Bathroom was in disrepair. Almost zero soundproofing, you could hear all your neighbors bathroom activities, flushes, showers and even taking a number 2. Housekeeping staff on one occasion left our door open (thankfully nothing was missing, anyone could have walked in). No water pressure to fill tub, not that you would want a bath with their dirty jet heads. Definately not a four star hotel, or we were the unfortunate folks who got shafted with the worst room in the hotel.
Stayed 5 nights in Jul 2025

6/10 Okay

Shestie D.

Liked: Staff & service
Room was ok. Bathroom way to small
Stayed 2 nights in Jul 2025

6/10 Okay

Christina

Disliked: Cleanliness

Good location but needs to improve upkeep

Stayed for 4 nights — overall a decent stay, but with a few issues. The location is excellent: just a short walk to the Colosseum and close to the metro, which made exploring the rest of the city really easy. The bed was very comfortable, which helped after long days of walking. However, a few things fell short. The description of amenities wasn’t fully accurate — there was no airport shuttle, even though it was listed. Parts of the room looked worn: chipped paint on the door, jets in the bath that seemed old and unclean, and fake nails left on the floor, which clearly had been missed by housekeeping. We didn’t have much interaction with staff, so can’t really comment on service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We enjoyed our stay and would return if ever in the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lacy

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Dimitrios

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very gentle and helpful stuff, convenient location, they have to try a little better at the cleaning
Stayed 3 nights in May 2025

2/10 Terrible

Siddharth rajeshkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude no manners how to talk with customers. Rooms are very very small as per price. Waiters n all said we don't speak English.
Stayed 3 nights in May 2025

8/10 Good

Aroon

Stayed 1 night in May 2025

4/10 Poor

Farida Gholam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was offered a room with broken toilet seat, i requested to get it replaced. They gave me the smelly room, i agreed to stay in the same room woth broken toilet seat. I was charged for a bottle of water. The kitchen & cleaing staffs were friendly but the reception staff were not friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good price.
Stayed 3 nights in Apr 2025

2/10 Terrible

Christopher, Guildford

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is limited. Rooms too hot. Aircon not allowed in rooms “until June”! Rooms clean but very small. Bar closes early. No room service food. Lack of irons available for those staying in business. No gym.
Stayed 5 nights in Apr 2025