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Mama Shelter Roma

4.0 star property
VIP Access

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Photo gallery for Mama Shelter Roma

Reception
Reception
Sauna
Rooftop terrace
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Via Luigi Rizzo 20, Rome, RM, 136
  • Place, Vatican Museums
    ‪8 min walk‬
  • Place, St. Peter's Basilica
    ‪13 min walk‬
  • Place, Sistine Chapel
    ‪13 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

8.6 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

Family Room, 1 Double Bed with Sofa bed (XL Mama)

Family Room, 1 Double Bed with Sofa bed (XL Mama)

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

Room, 1 Queen Bed, Balcony (Large Mama)

Room, 1 Queen Bed, Balcony (Large Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

Room, 1 Double Bed, Balcony (Medium Mama)

Room, 1 Double Bed, Balcony (Medium Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of Vatican Museums. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (74 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 902 reviews
Rating 8 - Good. 195 out of 902 reviews
Rating 6 - Okay. 69 out of 902 reviews
Rating 4 - Poor. 28 out of 902 reviews
Rating 2 - Terrible. 20 out of 902 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

alex

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveyone was very welcoming ! The staff was really nice and the food options were great! Really enjoyed our stay in Rome! The parking garage was safe as well!
Stayed 7 nights in Sep 2025

8/10 Good

Jalane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were clean and beds were super comfortable. The distance to public transportation was great. Not really close to tourist attractions but the easily accessible train and bus, made it a breeze. Nice rooftop too! The surrounding area was a little bit of an eyesore but it was safe nonetheless. It’s obvious that neighborhood is Rome is in the midst of gentrification.
Stayed 4 nights in Sep 2025

10/10 Excellent

Crystal

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friend staff and great food
Stayed 2 nights in Aug 2025

8/10 Good

MJet GmbH

Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to transport. nice hotel. clean !. we got upgraded too; which was nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodating property and staff. Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.
Stayed 3 nights in Aug 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
Stayed 3 nights in Aug 2025

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean great location,food was great rooftop bar was fun!! Less crowded then other areas and the ppl are locals sitting at the café socializing!everyone was very welcoming
Stayed 5 nights in Aug 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!
Stayed 4 nights in Jul 2025

8/10 Good

Maria Elena

Travelled with family
Liked: Staff & service
I liked the proximity to the Metro, 5min walk. The hotel restaurant has decent food and they’re open until 11pm.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gamal, Aventura

Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location and very helpful staff!
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Stayed 4 nights in Jul 2025

2/10 Terrible

sheila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
African Americans be aware mama shelter is RACiST establishment. I was a platinum
Stayed 4 nights in Jul 2025

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer, Marietta

Stayed 3 nights in Jul 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Thr staff is amazingly friendly and willing to go extra mile for guests satisfaction
Stayed 3 nights in Jul 2025

4/10 Poor

Nisha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts. Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.
Stayed 7 nights in Jun 2025

10/10 Excellent

Buddy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!
Stayed 2 nights in Jun 2025