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The Cliffemount Hotel

3.0 star property

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Photo gallery for The Cliffemount Hotel

Breakfast, lunch, dinner served; British cuisine, sea views
Individually decorated, desk, iron/ironing board, rollaway beds
Property entrance
Outdoor wedding area
Premier Double Room, Balcony | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Bank Top Lane, Runswick Bay, Saltburn-by-the-Sea, England, TS13 5HU
  • West Cliff Beach
    ‪9 min drive‬
  • Whitby Harbour
    ‪14 min drive‬
  • Whitby Beach
    ‪16 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, rollaway beds

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, Balcony

Individually decorated, desk, iron/ironing board, rollaway beds

Premier Double Room, Balcony

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Cliffemount Hotel

Bayside hotel with free breakfast and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Cliffemount Hotel offers 18 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Cliffemount Hotel, you're just a quick walk from Runswick Sands. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine at Hotel Restaurant, a brasserie with ocean views
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 8 minutes by car from North York Moors National Park and 13 minutes from Whitby Harbour
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. The business-friendly The Cliffemount Hotel also features a garden, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3-star Saltburn-by-the-Sea hotel is smoke free.

Guests are served free English breakfast daily from 8:30 AM to 9:30 AM.
Hotel Restaurant - Overlooking the ocean and garden, this brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available daily 8:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1956
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cliffemount Hotel Saltburn-by-the-Sea
Cliffemount Saltburn-by-the-Sea
Cliffemount Hotel
Cliffemount SaltburnbytheSea
The Cliffemount Hotel Hotel
The Cliffemount Hotel Saltburn-by-the-Sea
The Cliffemount Hotel Hotel Saltburn-by-the-Sea

The Cliffemount Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 70 reviews
Rating 8 - Good. 28 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Anon, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The View is the best thing about this Hotel.

This Hotel could do with a serious upgrade. We would not have stayed longer in the room we had if it had been for more than one night. When we arrived and saw the view it was great, but then it went downhill. The en suite was not good at all, and the dinning room more like a canteen. After 17 days away staying at 12 different places, this was most disappointing. I will say no more.
Stayed 1 night in Sep 2017

8/10 Good

Steve, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views, convenient location

Great views, staff helpful and friendly, food good and good value. Would happily go again

8/10 Good

John, Peak District

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful cliff top views

Attentive staff. Gave us a birthday card and cared for our dog. Bus to Whitby or Loftus every half hour stoppingat all villagesinbetwee

8/10 Good

Roger, Harrogate, North Yorkshire

Liked: Cleanliness, staff & service, room comfort

The Excellent, the Good and the Average

The Excellent were the staff, room décor and comfort, and food. The Good were the general facilities but overall, the hotel in places is looking tired. The Average were room facilities eg, no toilet brush, shower head not functioning properly. mirror set too high at dressing table and no light here either. We would go back there because of the staff, food and fantastic location and despite some of the negative comments above, we enjoyed our one night stay.

10/10 Excellent

Debs, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Loved every min ! Lovely hotel ! Clean ! Very friendly welcoming staff. A free upgrade ....bonus ! Beautiful surrounding area ....will be back.

10/10 Excellent

Nick, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An overnight stop in a tour of the area

We received a warm welcome and friendly contact from all the staff we came into contact with. The room was clean and all equipment in the room was in good condition. There was limited space in the room. The bathroom was well appointed and spacious and the bath, shower, basin and toilet were all in good condition and looked relatively new. There was limited towel rail space and nowhere to put wash bags except on the floor.

10/10 Excellent

Steve, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel looking out over bay

Hotel recently redecorated to high standard with boutique-style rooms with balcony overlooking bay. Great staff, easy check-in and out. Fab duvet, nice breakfast and superb shower. Highly recommended!

8/10 Good

Mike, Addlestone

Liked: Cleanliness, staff & service, room comfort

Panoramic View

Stayed for one night during a mini UK tour and what a little gem. Big thanks to Shane the manager who made our stay very pleasant and who could not do enough for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Runswick Bay

Great location and really friendly staff only improvement could be a king size bed otherwise excellent hotel and lovely break

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Third hotel in a row - cost significantly more than previous two, but no better in terms of accommodation or service.

10/10 Excellent

Jasmin, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, great service and staff

Lovely quiet village, perfect place for a relaxed weekend away

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location & Lovely Staff

We had a few issues due to a leak in the room on arrival which was totally out of the staffs control however the staff dealt with this issue immediately and moved us to another room. They then went on to buy us dinner and a lovely bottle of wine because of the inconvenience all of which was unexpected but very much appreciated. The hotel has a lovely location with excellent views, the rooms are spacious, the food is to an excellent standard and all the staff at the hotel go above and beyond to ensure that you have a wonderful stay. We shall be going back soon

10/10 Excellent

Barbara, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet Hotel

My Husband & I stayed here for only 1 night. It's a lovely small hotel with a nice restaurant & small bar, in a quiet location on the hilltop overlooking the sea. Both the interior & the outside seating areas were kept very clean & the staff were all warm & friendly. We stayed in a lovely en-suite room with a partial view of the sea..it had all the usual facilities & a reall comfy bed. Can't comment on the lunch/dinner menus as we only had breakfast, which was lovely. It's in a great location for walkers...quite near to the beach, however, it is a steep descent to it - which isn't a problem as there are quite a few resting areas. Would definitely recommend this hotel for a quiet stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, very clean but en-suite a bit small. Beautiful view of the sea out of our window. Food was good especially the Whitby Cod. Short stay but very enjoyable, would go again.

10/10 Excellent

Michele, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely surprise

This was lovely surprise the food was out of this world, although this only a small hotel 6he food was 5stars from dinner to breakfast, the hotel was clean and really staff, the views from our balcony was outstanding

8/10 Good

Teresa, Newark, Nottinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getaway

We had a lovely couple of days at the Cliffemount Hotel, the food was excellent, alot of food that could be homemade was, we had a lovely view, the staff are really friendly and we could have taken our dogs if we wanted.

10/10 Excellent

rrs, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Beautiful views of the beach and the sea. Really welcoming staff and lovely evening meal overlooking the bay. Would 100% recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good food (breakfast and dinner), excellent location

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

poor staff service

Loverly hotel and views. Waited 20 minutes for staff at reception. Breakfast ok but never got toast or tea which I asked for,for the price I was a little disappointed with service from staff(house keepers very friendly)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Already recommended to friends and some of my friends have already been.

10/10 Excellent

Natasha, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stop again the view from our bedroom was amazing . Fantastic service lovely breakfast

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort