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Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

A spacious living area with two sofas, a coffee table, and a patterned rug.
A spacious dining area with multiple wooden tables and chairs, a television, and a kitchen area in the background.
A spacious indoor atrium with a high glass ceiling, multiple seating areas with tables and chairs, and lush indoor plants.
A hotel room with two beds, a nightstand with a lamp, a bathroom with a mirror, and a wardrobe.
An indoor swimming pool with a glass ceiling, surrounded by balconies and tropical plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Regal Live Oak
    ‪4 min drive‬
  • Place, Laser Legend
    ‪5 min drive‬
  • Place, Joint Base San Antonio
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible - 1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a television, and a dresser.

Accessible - 1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a view of the city through the window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

A hotel room with a bed, two bedside tables with lamps, a desk, a chair, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, two bedside tables with lamps, a desk, a chair, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property amenity
Staybridge Suites San Antonio - Schertz by IHG
Schertz
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 384 reviews
The price is €103
includes taxes & fees
2 Aug - 3 Aug
Staybridge Suites San Antonio - Schertz by IHG

About this property

Best Western Plus Atrium Inn

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Best Western Plus Atrium Inn gets high marks from our customers. During your stay, you'll be close to Schertz Dog Park. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 6 minutes by car from Laser Legend and 6 minutes from Universal City Dog Park
Best Western Plus Atrium Inn offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Atrium Inn. Free self parking is available.

This Schertz hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay for the price
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unexpected pleasure this hotel had the best breakfast I’ve had in a hotel. It was clean, I enjoyed the pool and the hot tub. I would definitely stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness
Clean, friendly stores and attractions close by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and they have a coffee machine available at all hours. The indoor pool ahd hot tub were nice and clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amenities and a well stocked breakfast in the morning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly, the atrium is beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent service. Very good breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms and very well kept hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly the hotel was very clean. Denny's on one side and KFC on the other side. Breakfast was also good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Spacious, real comfy bed, and had a large hanging closet and lots of drawers for anyone planning a long stay. Our room was by the atrium with the pool. Was really cool that our sliding glass door opened up straight out to the atrium and we easily could've just walked out to get in the pool. Our son and grandbaby live in the area and we will definately be back when we come to visit later on. This hotel will be our 1st choice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities
Yes was clean staff was cooperative. Stayed here a few times love the pool in the atrium . Would stay again when we run back by
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
The room was clean and staff is very courteous! love this place!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carolyn-jo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was curtious. Clean. Comfortable place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hot tub, large & comfy chairs in the lobby, and very friendly staff :)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a pleasant hotel. Very clean very charming staff, nice breakfast I really enjoyed it
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good A/C, nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Room was spotless staff very friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent staff was amazing. We will definitely be returning.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok
Bed bugs at our beds
Bed Bugs
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Lorie

Breakfast and kitchen staff was very good. Common areas were very clean. Beds were clean & comfortable. Room was not as good. Carpet was very dirty with obvious liquid spills. Shower had black hair on tfe wall. Not ours - we are gray.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff. Well kept rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Beds were okay, hot was nice and breakfast was good.
Stayed 1 night in Oct 2025