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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Exterior
Free daily buffet breakfast
Room amenity
Indoor pool
Suite, 1 Bedroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Place, Regal Cielo Vista
    ‪2 min walk‬
  • Place, Ingram Park Mall
    ‪14 min walk‬
  • Place, Anne-Marie Tennis Center
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
With your stay at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG, you'll be connected to a shopping center and within walking distance of Ingram Park Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Ingram Park Mall and 11 minutes from Joint Base San Antonio
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (41 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area by IHG
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Khudeeja

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very spacious. Great to stay with families Breakfast was fresh and reasonable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very well kept.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Best room, staff and breakfast! We really enjoyed our stay! The staff was amazing, they catered to every need we had and always had a smile on their faces! Very clean place! Id recommend this people to anyone!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities
Yes the room was clean. The staff was very nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Amazing services breakfast was great. Overall a great experience and will definitely go back.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
The spa was perfect breakfast could be better room had 3usb charging ports but none worked rooms were clean beds were good and no traffic noise
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities
Great location. Excellent service at check in and checkout. Very attentive staff. Room was nice and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trina

Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays I ever had! Friendly, courteous, fast paced check in, beds were comfy, nearby airport, nearby lackland afb (reason for our stay), nearby shops and restaurants, best breakfast food we looked fwd to eating each morning and the general manager is all hands on deck- went in to cook the bacon when it ran out and line started building up, we really didn’t mind waiting. Look fwd to our next stay here if ever in San Antonio again!!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Pretty nice hotel. Cleanliness could have been better in common areas but the room was clean and comfortable. Parking was good and plentiful. Hotel was close to shopping and restaurants. Staff was courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities
The room was clean and smelled nice. The bed was comfortable and the soaps provided smelled really nice. Front desk worker was nice and professional.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness
Excellent
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and clean hotel, with friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the bed was comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
The night time staff was more sitting around in the lobby then being at the front desk. The elevator was dirty and sounded a little creepy. The room was clean and the bed was comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeanelle

Liked: Cleanliness, staff & service, amenities
Comfortable and clean stay. Good customer care! Only bummer was the jacuzzi heater was out. It was one of the main reasons I selected to stay here. Overall, pleasant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super kind and accommodating. We requested a crib and they went above and beyond. I would stay here again!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Shatoma

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities
All was great, staff was very attentive. Only exception needs attention exterminate room.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Justin

Liked: Amenities
Didn’t have hot water our first night and no hair dyer in the room. But the staff was nice and quick and easy check in.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff at the breakfast area.. multitasking yet delivering quality and prompt service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Felicitas

Liked: Staff & service
Disliked: Cleanliness
Small hotel, breakfast ends at 9:30am, it would've been nice if it could have ended at 10am. Floors near elevator were dirty, there was a eaten chicken wing in the floor of the elevator all night. Pool was green not clear. Parking was good, room was clean, beds were comfortable. Housekeeping was very nice. Good place for the price I paid.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely clean and spotless. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025