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JW Marriott San Antonio Hill Country Resort & Spa

4.5 star property

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Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity
Reception
View from property
6 restaurants, breakfast, lunch, dinner served; Tex-Mex cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service

Explore the area

View in a map
23808 Resort Pkwy, San Antonio, TX, 78261
  • Place, TPC San Antonio
    ‪5 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪21 min drive‬
  • Place, River Walk
    ‪26 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Golf View

Studio Suite, 1 Bedroom, Golf View

Studio Suite, 1 Bedroom, Golf View

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(42 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

7.2 out of 10
Good
(5 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds (Balcony)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

7.4 out of 10
Good
(3 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(42 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott San Antonio Hill Country Resort & Spa

Luxury hotel with 6 restaurants and 4 outdoor pools
This smoke-free hotel features 6 restaurants, 4 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a golf course, free water park access, and 4 bars/lounges are onsite. Housekeeping is available on request.
JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts and a health club.

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lantana Spa has 30 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at JW Marriott San Antonio Hill Country Resort & Spa. During your stay, you're just a quick walk from TPC San Antonio. Features include free WiFi in public areas, plus 4 outdoor pools and 6 restaurants.
  • Free WiFi in some public areas
  • Enjoy Tex-Mex cuisine at Cibolo Moon, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast offered for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to body wraps, aromatherapy, or facials at Lantana Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 2 outdoor tennis courts, and a gym
  • 11.7 mi (18.8 km) from Morgan's Wonderland and 15.4 mi (24.9 km) from The Shops of La Cantera
As a guest of JW Marriott San Antonio Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 4 outdoor swimming pools and 2 hot tubs are also on site. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 260000 square feet (24155 square meters) and includes a conference center. A children's pool, a health club, and spa services are also featured at the luxury JW Marriott San Antonio Hill Country Resort & Spa. Parking is available for a fee.

This 4.5-star San Antonio hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cibolo Moon - This restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
18 Oaks - Overlooking the golf course, this steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Rivertop Grill - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
High Velocity - This sports bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crooked Branch - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 32 to 39 for adults and USD 15 to 19 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 18 Oaks
  • Cibolo Moon
  • Crooked Branch
  • High Velocity
  • Rivertop Grill

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Game viewing
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Lazy river
  • Library
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (260,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to October 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.240 percent destination fee will be charged
  • Resort fee: USD 65.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 39 for adults, and USD 15 to 19 for children
  • Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Covered valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa

Reviews

JW Marriott San Antonio Hill Country Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 148 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

Reviews

8/10 Good

Steve

Stayed 3 nights in Sep 2025

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This was our 1st time staying here at the JW Marriott. I wanted to bring my children to have some fun in the pool and waterslides. The front office staff was wonderful and ee enjoyed our room. However, on 09/06/2025 after spending time in the pool we all were hungry and the outside food station was closed so, they advised us to go to High Velocity as the food was good and the kids would enjoy it. We didn't want to dine in because we were still enjoying the pool so we were sent to the bar to order. Once we get there we sit there
Stayed 1 night in Sep 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited after Labor Day. It was nice and quite but some restaurants and attractions were closed
Stayed 3 nights in Sep 2025

10/10 Excellent

maria laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip
Stayed 1 night in Aug 2025

8/10 Good

Rhea Recah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!! We are definetly coming back, 4 star though to pay for wifi in the room
Stayed 1 night in Aug 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visitors & we approve!

We met the nicest manager named Jacob and if I could have 10 employees just like him, I would have an amazing company! This was our first time at this hotel and even though I'm pretty sure there were 3000 people on site, the resort still felt spacious. One bit of constructive criticism is...invest in more double floats. The resort caters to young children and families who needed to ride together per the height rules but there was a shortage of doubles. We saw many families frustrated and we even searched for over 30 minutes several times just to locate a float. So....buy more doubles JW. One more note about Jacob. He became aware that my grandson had a sensory issue and the only reserved chairs were in the sandy area. He gratiously moved us to the pool area and saved our vacation. We had been on the waitlist for 3 weeks and Jacob was our hero! Tip for newbies...in the summer the walkways in the sun are about 1000 degrees. Dont let your babies walk alone or their feet may get burned. Apparently the pizza is a hot commodity! We never got any because the line was longer than the waterslides but next time it's on our list! See you next year JDub! Love, Barry & Michelle Barnette
Stayed 3 nights in Aug 2025

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel looked very nice, but we wouldn’t stay here again. The person who checked us in did a poor job at communicating to us how all the charge and services worked so it was very confusing for us. Also, we noticed that if you visit the hotel during non peak days or off season, you don’t get the same treatment. It’s like you get special treatment and perks if you’re there during the weekend/on season, but if you’re there on weekdays or off season, you don’t get all those same perks. We gave 3 stars because of the way the hotel looked and because the bar tender we met was very nice. Other than that, I would give 2 stars on the experience, the dining, etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun packed resort

The hotel experience was phenomenal. This resort will be our go to for family fun. The activities the hotel had made it even more remarkable as our kids enjoyed all the activities they attended. The restaurant selection was also extraordinary and made the stay eveb better because we didn't have to leave. They also have a store and a Starbucks on site.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort in the heart of the hill country

Amazing resort with a wonderful water park, great food options, great amenities and natural beauty, highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness
The best service and hotel in Texas
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is awful. Spend 20min finding a spot to park. Everything else was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and willing to make you feel comfortable and if it’s necessary to adjust your room
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very family friendly! They had a lot of family fun.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

ryan

Stayed 2 nights in Aug 2025

4/10 Poor

Rochelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Gabrielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark Allan

Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Staff & service, property conditions & facilities

Family girl’s trip!!

Everything was amazing! The food was great and the people were amazing. Kudos to the4 Pizza guys making pizza. They were slammed Saturday. They were so calm and polite to each other getting all the orders out! They were really fast! All the waiters out by the pools were so friendly and the food came out quick.
Stayed 2 nights in Aug 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout!
Stayed 2 nights in Aug 2025

6/10 Okay

Danielle

Travelled with family and small children
Liked: Amenities
The idea of the place is wonderful. I took my 3 granddaughters, 5, 3, and 1 here on a mini vacation. The good: the children’s pool and slides were wonderful for all 3. We spent a whole day there. There was plenty of seating around all the pools. There were several options for food including 3 eateries, and room service - all priced as expected. The room was comfortable and accessible. Room service and housekeeping staff were pleasant and kind. The staff on checkout were great! The not so good - the two different women I dealt with at check in were flat out rude and have no business being in customer facing jobs. The self parking just sucks. Parking in sections 2 and 3 force you to walk up and down hill - with a family with wagons and strollers this not NOT convenient, not to mention that getting on the sidewalk while crossing the street was a challenge as there was no ramp access - meaning I had to literally lift the wagon with kids in it up onto the sidewalk while headed uphill - fun times. The family pool was constantly dirty. While I understand trees and such, have someone skim the pool. While we had a pleasant time, there is definitely room for improvement especially given the cost.
Stayed 2 nights in Aug 2025