10 Feb 2023 by Kumara Serenoa by Lopesan Hotels****
Dear Kati,Thank you for sharing a comment about your stay at Kumara Serenoa by Lopesan Hotels****.We are happy to hear you enjoyed your holidays and that you were satisfied with the service given.We appreciate your feedback regarding the food services, the location and the fantastic facilities that we have.We very much enjoyed reading your glowing review that so beautifully summed up all that is best about Kumara Serenoa by Lopesan Hotels****.. We hope to have the opportunity to look after you again!Kind regards,Public relations
All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Kumara Serenoa by Lopesan Hotels, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Kumara Serenoa by Lopesan Hotels. Self parking is free. A complete renovation of Kumara Serenoa by Lopesan Hotels was completed in June 2020. This 4-star San Bartolome de Tirajana hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free parking nearby
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Palmera Buffet – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.