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Hotel Zetta San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Zetta San Francisco

A modern interior with a large illuminated 'Z' structure, a reception desk, and a seating area with a view of the cityscape.
A pool table with balls, a hanging chair, and a glass display of soccer balls.
A modern lounge area with a sofa, chairs, and a wall of photographs.
Two people riding bicycles on a city street with buildings in the background.
A modern hotel room with a tufted headboard, two beds, a bedside table with a clock and a plant, and two pendant lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Moscone Convention Center
    ‪6 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪7 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a chair, and a large painting on the wall.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a TV, and a unique wall art piece.

Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a TV, and a unique wall art piece.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A modern hotel room with a tufted headboard, two beds, a bedside table with a clock and a plant, and two pendant lights.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

A large bed with a tufted headboard, two bedside tables with lamps, and a wooden panel wall.

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A large bed with a tufted headboard, two bedside tables with lamps, and a wooden panel wall.

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

A modern hotel room with a large bed, a desk with a chair, a TV, and a unique wall art piece.

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Well and Away)

A large bed with a tufted headboard, two bedside tables with lamps, and a wooden panel wall.

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Zetta)

A modern hotel room with a sofa, a wooden coffee table with breakfast items, a dining area with a table and chairs, and a kitchen area with a refrigerator and cabinets.

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

A hotel room with two beds, a desk with a computer, a chair, and a large painting on the wall.

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

A modern hotel room with a large bed, a desk, and a seating area with drinks.

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Zetta San Francisco

2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and concierge services.
Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hotel Zetta San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from San Francisco Museum of Modern Art. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy American cuisine at S and R Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • To-go breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of San Francisco Museum of Modern Art and Union Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, an arcade/game room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM and 10:00 AM.
S and R Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open select days.
The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

LaDell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice hotel!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Great location!! Staff was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints from me, this place is amazing. Perfect stay for when you’re going to the giants game or anything near by
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the AC cuts off when your not in the room or doesn't detect motion so nights were a little hot but overall great hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and front-desk staff were very friendly.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Xiaojing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place and nice staffs
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Super nice staff. Bartender is top line.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rico was the best! It was a great stay and safe neighborhood. Would stay again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room on the 8th floor and it was a lot larger than I expected it to be, very spacious. The bathroom was huge as well. The staff was very nice-we needed to print some things and they gladly printed them for us. I also loved that the water machine down the hallway, also had ice, so we could fill up with cold water. It is in an excellent, very central location as well. We really enjoyed our stay there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and professional staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Zakeem

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious Room. Comfortable Desk Chair. Responsive Staff.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Iselda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was so rude, unhelpful, and unfriendly. Would never stay here again or recommend it to anyone.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and kind, and the room was comfortable and clean. The grout in the shower looked like it needed some bleach, but everything else was great.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was nice, and bed was comfortable. The bathroom was also very nice and new.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alejandra

The staff was incredibly kind especially after a super long flight, the room was clean and cozy the amenities were good plus the area itself felt safe. Would absolutely stay here again. Special shout out to
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, amenities
Room was great and staff was friendly. The only thing I missed was coffee in the room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Staff wonderful hotel very convenient for Powell Street station
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway hotel.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Lalo

Great room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Great location, great price, clean
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very secure and the rooms were well sized.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kay

Cool stay
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Shirley

Liked: Property conditions & facilities
Ok
Stayed 3 nights in Mar 2026