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Mithila San Francisco, SureStay Collection by Best Western

2.0 star property

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Photo gallery for Mithila San Francisco, SureStay Collection by Best Western

Property amenity
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

View in a map
972 Sutter St, San Francisco, CA, 94109
  • Place, Union Square
    ‪8 min walk‬
  • Place, Lombard Street
    ‪2 min drive‬
  • Place, Moscone Convention Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 13 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mithila San Francisco, SureStay Collection by Best Western

Hotel in San Francisco, 10-minute walk to Union Square
Along with valet parking, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. Weekly housekeeping is available.
Mithila San Francisco, SureStay Collection by Best Western offers 30 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Our customers tell us they can't get enough of the helpful staff at Mithila San Francisco, SureStay Collection by Best Western. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and valet parking (surcharge).
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • 10 minutes by foot from Union Square and a 4-minute drive from Moscone Convention Center
Mithila San Francisco, SureStay Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces. For a fee, parking is available.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mithila
Mithila
Mithila Hotel
Mithila Hotel San Francisco
Mithila San Francisco
Mithila Hotel
Mithila San Francisco, SureStay Collection by Best Western Hotel

Reviews

Mithila San Francisco, SureStay Collection by Best Western Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 185 reviews
Rating 8 - Good. 48 out of 185 reviews
Rating 6 - Okay. 21 out of 185 reviews
Rating 4 - Poor. 9 out of 185 reviews
Rating 2 - Terrible. 12 out of 185 reviews

Reviews

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities

Home away from home

Located in covenant location, friendly, accommodating
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Good hotel for the money

Good hotel for the money. It is well located. It is a European style hotel as advertised. Small room with no frills but clean and private.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, staff & service
I did not eat at the local restaurants. The bed was comfortable, and the pillows were very soft. I was concerned about bedbugs, but the mattress is completely wrapped in a plastic wrapper. Problem solved. There was a lot of street noise based on road construction, loud music, and people yelling. Fortunately, I slept through most of it.
Stayed 2 nights in Aug 2025

4/10 Poor

Miranda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very old. During my stay, I had an electrical problem, the light kept turning on and off constantly. It was not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Great location which is easily accessible via car or ride share based on distance.
Stayed 3 nights in Aug 2025

6/10 Okay

Nynette

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Very accommodating and super helpful. Thank you for having us!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Odd place but very cool. Ancient elevator was rad! Def coming back!
Stayed 1 night in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, staff & service, property conditions & facilities
The last Room I had was fabulous. The room was on the 4th floor, so there was nobody walking overhead. It had a breakfast nook kind of window arrangement which made the room look larger. It was meticulously clean, both the bathroom and the bedroom. Loved it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruby, Turlock

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Amenities
I would have rate this higher; HOWEVER, I felt dirty after sleeping here as I found a condom on the floor. I came in to check in shower (took about 30 min) so I did not fully inspect the room. I left and came back very late night and showered and went to bed. In the morning as I was cleaning up before checking out I found the condom right under the bed. I felt so nasty knowing they did not properly cleaned the room. Never will stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Fernanda

Travelled with group
Disliked: Cleanliness, amenities
The room was nice, we was 4, but only chairs and stuff for one…., the big issue is the parking, impossible the park nearby, the van cost me 70$ 3 blocks away
Stayed 1 night in Jul 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price point.
Stayed 2 nights in Jul 2025

10/10 Excellent

Behnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Megan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stay was fine, room was clean but small. I stayed because I was attending a show. I left a signed tour poster in the room I stayed in and noticed when I was home (only 2 hours away) I called back and the man at the front desk was rude and did not care when he told me they threw it away. You’re a hotel, you should have a lost and found and keep items for a certain amount of time, especially if the guest calls the same day they checked out to tell you they left something. I’m VERY ANGRY.
Stayed 1 night in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, amenities, property conditions & facilities
I think the management did a great job of promoting the hotels best features and hiding its blemishes. I got a very clean room, with all of the amenities I wanted, for a very reasonable price. I also checked the mattress and it is zippered shut in its own enclosure. What Is not available is wider hallways, a wider staircase, newer windows, and a not-scary-to-use elevator. There is a lot of construction going on outside. However, these things are all outside the ability of management to change.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zuhaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and clean

Given the age of the building, and being in downtown we weren't expecting much. But the rooms were very clean and well-maintained. We had a comfortable stay. Would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2025

2/10 Terrible

Erick, Pleasant Hill

Stayed 3 nights in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I told the front desk guy that the place was grossly misrepresented on Expedia. His response: The manager is aware. I didn’t see any signs of health concerns, but that is as good as it gets here
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

8/10 Good

adan

Stayed 1 night in Jun 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
A good choice for the price.
Stayed 5 nights in May 2025

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