Mithila San Francisco, SureStay Collection by Best Western

2.0 star property

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Photo gallery for Mithila San Francisco, SureStay Collection by Best Western

Property amenity
Lobby
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
Exterior
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
972 Sutter St, San Francisco, CA, 94109
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪8 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 13 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mithila San Francisco, SureStay Collection by Best Western

Hotel in San Francisco, 10-minute walk to Union Square
Along with valet parking, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. Weekly housekeeping is available.
Mithila San Francisco, SureStay Collection by Best Western offers 30 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Our customers tell us they can't get enough of the helpful staff at Mithila San Francisco, SureStay Collection by Best Western. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and valet parking (surcharge).
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • 10 minutes by foot from Union Square and a 4-minute drive from Moscone Convention Center
Mithila San Francisco, SureStay Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces. For a fee, parking is available.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited on-site valet parking

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mithila
Mithila
Mithila Hotel
Mithila Hotel San Francisco
Mithila San Francisco
Mithila Hotel
Mithila San Francisco, SureStay Collection by Best Western Hotel

Mithila San Francisco, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 191 reviews
Rating 8 - Good. 48 out of 191 reviews
Rating 6 - Okay. 22 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 13 out of 191 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Betsy L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was damp, musty smelling, and the floor under the bed caked with mold. No screens on the windows. People hanging out on the stairs at the entrance smoking marijuana every afternoon. Hallway on floor three in the back smelled like pot smoke. Beds uncomfortable, only sheets and thin comforter. Rooms aren’t updated. Dark environment.
Stayed 4 nights in Sep 2025

8/10 Good

Bernardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Nancy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Don’t try to check in before 3:00. Will keep your bags though. Zero amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
There is no onsite parking. Had to use a parking garage about 1 1/2 blocks away. Elevator is old style, which was quaint, but the doors have to be held open while pulling back the entry gate and trying to get you baggage in is difficult. No ice machine on the property. The staff were friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Koren

Travelled with partner
Liked: Staff & service
The first room we were given (310) was awful. The inside door lock didn’t work, and the tub drained so slowly you had to stop mid shower so it didn’t overflow. I went down to ask for a new room, was given a new room number and key, and then the front desk lady came up to show us that the shower worked. Which wasn’t the problem, as we tried to explain, but it didn’t seem like she understood what our problem was. The room we got instead (306) was MUCH better, almost like it was a different hotel entirely. Locks worked, fridge had a freezer section, shower drained and the room was just overall in better shape. The problem with any city hotel is all the noise in the area - in this case a dog that started yapping at 5am and never stopped until we checked out. Was cheap, and we got what we paid for. Wouldn’t stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean and comfy rooms. Convenient valet parking, fair pricing. Would definitely recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Suren

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Cecil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Kendall

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is in a sketchy neighborhood. There was human poop on the sidewalk as you walk to the parking garage where you have to pay 45 a day to park your car
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Stayed 4 nights in Aug 2025

8/10 Good

Tito

Business traveller
Liked: Room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left early because the bathtub was really dirty and there was mold in the room
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities

Home away from home

Located in covenant location, friendly, accommodating
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Good hotel for the money

Good hotel for the money. It is well located. It is a European style hotel as advertised. Small room with no frills but clean and private.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vishaal

Liked: Cleanliness, staff & service
I did not eat at the local restaurants. The bed was comfortable, and the pillows were very soft. I was concerned about bedbugs, but the mattress is completely wrapped in a plastic wrapper. Problem solved. There was a lot of street noise based on road construction, loud music, and people yelling. Fortunately, I slept through most of it.
Stayed 2 nights in Aug 2025

4/10 Poor

Miranda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very old. During my stay, I had an electrical problem, the light kept turning on and off constantly. It was not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Great location which is easily accessible via car or ride share based on distance.
Stayed 3 nights in Aug 2025

6/10 Okay

Nynette

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Very accommodating and super helpful. Thank you for having us!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Odd place but very cool. Ancient elevator was rad! Def coming back!
Stayed 1 night in Jul 2025