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Music City Hotel - The San Francisco Music Experience

1.5 star property

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Photo gallery for Music City Hotel - The San Francisco Music Experience

Interior detail
Individually decorated, individually furnished, desk, laptop workspace
Point of interest
Traditional Room, 1 Queen Bed, Shared Bathroom
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
1353 Bush Street, San Francisco, CA, 94109
  • Place, Warfield Theatre
    ‪13 min walk‬
  • Place, Lombard Street
    ‪2 min drive‬
  • Place, Pier 39
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom

Traditional Room, 1 Queen Bed, Shared Bathroom | Interior

Traditional Room, 1 Queen Bed, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Bed in Female 2 Bed Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in Female 2 Bed Capsule Room

  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 4 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Male Capsule Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 4 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Female Capsule Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 6 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Male Capsule Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bunk Bed

View all photos for Single Bed in 6 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Female Capsule Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Large Twin Bunk Bed

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About this property

Music City Hotel - The San Francisco Music Experience

Art Deco hotel in San Francisco
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a computer station. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Change of towels is available on request.
Music City Hotel - The San Francisco Music Experience offers 36 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Music City Hotel - The San Francisco Music Experience. During your stay, you're just a quick walk from Van Ness Avenue. You'll find features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Breakfast served daily for a fee
  • Amenities include locker space, a computer, and a communal living room
  • Just a 3-minute walk from The Regency Ballroom and 6 minutes by foot from Great American Music Hall
As a guest of Music City Hotel - The San Francisco Music Experience, you'll find tour/ticket assistance, express check-in, and express check-out. A computer station is on site and WiFi is free in public spaces. Music City Hotel - The San Francisco Music Experience also features a communal living room, a microwave in a common area, and a refrigerator in a common area.

This Art Deco San Francisco hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 8.50 per person

Family friendly

  • Mini-fridge

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1907
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Wednesday - Monday (9:00 AM - 11:00 PM) and Tuesday - Tuesday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8.50 per person
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property's front desk is open during the following times:
  • Wednesday - Monday: 9:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Music City Hotel San Francisco
Encore Express Hostel
Encore Express Hostel San Francisco
Encore Express San Francisco
Music City San Francisco
Music City Hotel
Music City Hotel Home of the San Francisco Music Hall of Fame

Reviews

Music City Hotel - The San Francisco Music Experience Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 474 reviews
Rating 8 - Good. 119 out of 474 reviews
Rating 6 - Okay. 114 out of 474 reviews
Rating 4 - Poor. 54 out of 474 reviews
Rating 2 - Terrible. 42 out of 474 reviews

Reviews

10/10 Excellent

Daniel Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place! Had a good experience here
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, helpful, and accommodating. Place was nicely decorated and had no complaints the entire time.
Stayed 2 nights in Jul 2025

4/10 Poor

Pelenato, San Francisco

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First they booked me in an all female room, the lady manager with no basic human manners yell at me to get out of the room or she's call the police. She have a guest to talk to me, all this happened at 1:30 am. I have to waited in the small coffee room until 8:00am for the morning manager to rebooked me in a different all male room so I did. I NEVER SLEEP THERE UNTIL THE CHECKOUT DAY, turn in the keys and I was out of there, never returned, never recommended, never stayed here again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Budget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, capsules are private, nice venue downstairs, nice amenities
Stayed 6 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great that you can play the guitar and amp in the room. The bathrooms are fine, but the electronic key opens the door even if someone is in there. They should have a manual lock on the inside so nobody can enter while you are in there
Stayed 2 nights in Jul 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and very accommodating. Room was clean, bathroom was clean and staff was very helpful
Nightstand in room. Grateful Dead themed
Stayed 1 night in Jul 2025

8/10 Good

Yue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Budget

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and well managed as usual
Stayed 7 nights in Jun 2025

10/10 Excellent

Christina, Seattle

Liked: Staff & service, amenities, property conditions & facilities
I will never not stay here if I am traveling to San Fran.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The music decor was very cool. We stayed in the Metallica room. They had pictures of various San Francisco bands and a brief history about them. The shared bathroom was a different experience but not bad. The check in hostess was amazing and very friendly. There is live music downstairs to enjoy at no extra charge.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Liked: Amenities, property conditions & facilities
The staff was amazing the property was unbelievable. One gentleman on staff younger gentleman didn't want to get rid of spoiled food and asked me to do the trash. Kristen was amazing. Surrounding area needed a little help but other than that the people were very welcoming the staff was very accommodating and musicians were very welcoming. The rooms were clean and the people were very hospitality. I enjoyed my time and would recommend this place to all musician lovers learning about music and culture. Thank you music City San Francisco.
Stayed 2 nights in Jun 2025

10/10 Excellent

Budget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed hostel. Good facilities, capsules provide lots of privacy. Nice tea and coffee selections.
Stayed 7 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

4/10 Poor

EVA

Travelled with partner
No one responded to expedia messages or emails. Communication is terrible. It says hotel in the title but it's not a hotel. It really is a hostel. 2nd floor is actually the 3rd floor. Good luck if your luggage is wide or heavy. No one helps you. Arrived and the desk person was on a dinner break so we waited along with others for over 20 mins. 7:30am it was noisy with someone playing music in the bathroom which I heard through my private bathroom door thru another closed door. Loud noise thru 2 closed doors! There's a huge gap under the room door so you can hear everything in the hallway and they can hear you. The desk people apologized but really... What can they do?!
Stayed 1 night in May 2025

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its koo

Its a fun and relaxing place
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 6 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay. Got a single room might try the shared rooms next time.
Stayed 2 nights in May 2025

6/10 Okay

Jack

Disliked: Cleanliness
.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Tulio, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Diana

Liked: Cleanliness, amenities
Disliked: Staff & service
I really liked the place, its idea is very innovative. My flight was delayed and they helped me with late check-in, which I really appreciated. The only problem I had was with the card/key. It only worked one day, I had to arrive very late and leave very early and there was no one in reception to help me. I had to ask the kind cleaning ladies to help me open the bathroom and bedroom doors.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe place to stay for the night
Stayed 1 night in May 2025

10/10 Excellent

Leslie, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice time
Stayed 2 nights in Apr 2025