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Music City Hotel - The San Francisco Music Experience

1.5 star property

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Photo gallery for Music City Hotel - The San Francisco Music Experience

Interior entrance
Single Bed in Female 2 Bed Capsule Room
Front of property
View from property
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
1353 Bush Street, San Francisco, CA, 94109
  • Place, The Regency Ballroom
    ‪2 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, Great American Music Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Bed in 6 Beds Female Dormitory Ensuite

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Female Dormitory Ensuite

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Queen Room with Shared Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Superior Queen Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom

Traditional Room, 1 Queen Bed, Shared Bathroom | Interior

Traditional Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

Janis Joplin Room, King Bed, Private bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bed in 4 Beds Female Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Female Dormitory

  • Sleeps 1
  • Free Wi-Fi

View all photos for Bed in 6 Beds Male Dormitory Private Bathroom

Individually decorated, individually furnished, desk, laptop workspace

Bed in 6 Beds Male Dormitory Private Bathroom

  • Sleeps 1
  • Free Wi-Fi

View all photos for Bed in 4 Beds Male Dormitory

Individually decorated, individually furnished, desk, laptop workspace

Bed in 4 Beds Male Dormitory

  • Sleeps 1
  • Free Wi-Fi

View all photos for Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

Green Day Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

Grateful Dead Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

Metallica Room with Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Bed in Female 2 Bed Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in Female 2 Bed Capsule Room

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Shared Dormitory (Single Bed in 2 Bed Male Capsule Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 4 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Male Capsule Room

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 4 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 4 Bed Female Capsule Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 6 Bed Male Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Male Capsule Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bed in 6 Bed Female Capsule Room

Individually decorated, individually furnished, desk, laptop workspace

Single Bed in 6 Bed Female Capsule Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bunk Bed
  • Free Wi-Fi

Grateful Dead Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

Metallica Room with Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

Comfort Shared Dormitory (Single Bed In 2 Bed Male Capsule Room)

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 Person In 6-Capsule With En-Suite-Male Only

Individually decorated, individually furnished, desk, laptop workspace

1 Person In 6-Capsule With En-Suite-Male Only

  • Sleeps 1
  • Free Wi-Fi

1 Person in 2-Capsule - Female Only

  • Sleeps 1
  • Free Wi-Fi

Male Only - Capsule

  • Sleeps 1
  • Free Wi-Fi

Female Capsule

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe King Room with Private BathRoom

Individually decorated, individually furnished, desk, laptop workspace

Deluxe King Room with Private BathRoom

  • Sleeps 2
  • Free Wi-Fi

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About this property

Music City Hotel - The San Francisco Music Experience

This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a computer station. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Change of towels is available on request.
Music City Hotel - The San Francisco Music Experience offers 36 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Music City Hotel - The San Francisco Music Experience. During your stay, you're just a quick walk from Van Ness Avenue. You'll find features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Breakfast served daily for a fee
  • Amenities include locker space, a computer, and a communal living room
  • Steps from The Regency Ballroom and 6 minutes by foot from Great American Music Hall
As a guest of Music City Hotel - The San Francisco Music Experience, you'll find tour/ticket assistance, express check-in, and express check-out. A computer station is on site and WiFi is free in public spaces. Music City Hotel - The San Francisco Music Experience also features a communal living room, a microwave in a common area, and a refrigerator in a common area.

This Art Deco San Francisco hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 8.50 per person

Family friendly

  • Mini-fridge

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1907
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Wednesday - Monday (9:00 AM - 11:00 PM) and Tuesday - Tuesday (10:00 AM - 6:00 PM)

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8.50 per person
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property's front desk is open during the following times:
  • Wednesday - Monday: 9:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Music City Hotel San Francisco

Encore Express Hostel

Encore Express Hostel San Francisco

Encore Express San Francisco

Music City San Francisco

Music City Hotel

Music City Hotel Home of the San Francisco Music Hall of Fame

Music City Hotel - The San Francisco Music Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 538 reviews
Rating 8 - Good. 128 out of 538 reviews
Rating 6 - Okay. 118 out of 538 reviews
Rating 4 - Poor. 58 out of 538 reviews
Rating 2 - Terrible. 45 out of 538 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Westminster

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, the room was clean, my roomies were polite.
Stayed 4 nights in Feb 2026

8/10 Good

Louis

Liked: Staff & service
Spotless and courteous. Old building though.
Stayed 3 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 5 nights in Feb 2026

10/10 Excellent

ERBERT

Liked: Cleanliness, property conditions & facilities
Felt like a rockstar during my stay. I like their housekeeping eveyday!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jammie

Stayed 2 nights in Jan 2026

2/10 Terrible

Cristian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience at Music City Hotel. The property does not match the online description or photos at all. There is no elevator, the room had a foul odor, and the bed sheets were clearly dirty and worn out. The biggest issue was the misleading advertising: the listing stated the room included a private sink, but upon arrival, there was none—everything was shared. Because of these uninhabitable conditions, we had to leave immediately and book a different hotel. I do not recommend staying here if you expect honesty or basic cleanliness
Stayed 5 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

4/10 Poor

jeffrey

Liked: Cleanliness
Disliked: Amenities
the people that keep the hotel clean do a great job. The front desk lacks care in bringing comfort and security to the hotel guest.I requested an extra blanket to place on top of my mattress the answer was an immediate NO response. I paid for 11 days, in advance, I got maybe 2 days of sleep. The mattress was 2 in. thick. I also lost my key to the lock for my locker that is provided in the room that I keep my diabetes medicines. The front desk does not have tools to break the lock so I called the fire dept. and they were quick to respond. Another Night someone destroyed the lounge area and smashed the TV with broken glass and broken security camera left lying on floor and furniture till the morning.The hotel has a number of tenant's that have been staying for several months which turns it into a SRO. They don't stray far from the hotel do to the drug supply in that neighborhood. Booking here was a mistake. This hotel is like a flea market version of a hard rock cafe.
Stayed 13 nights in Jan 2026

10/10 Excellent

Datesta

Stayed 3 nights in Feb 2026

10/10 Excellent

Chinh

Stayed 2 nights in Feb 2026

10/10 Excellent

Datesta

Stayed 2 nights in Feb 2026

10/10 Excellent

Gina Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Santana

Stayed 2 nights in Jan 2026

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has NO heat in the rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Larraine

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Music City Hotel. This is a great concept & fun place to stay. It is really a hidden gem. You are the star! Stay here with your crew while you are on tour! This place has alot to offer a traveling entertainer. It is also a fun alternative place to stay than a typical hostel. There are a few different room options for singles, doubles & separate bunk style dorms for men & women. Plenty of showers. Everything is maintained nicely with daily cleaning service with coffee. The building offers private studio space for rent & staged performances nightly. It is a music venue downstairs at night with a variety of entertainment. They have a bunch of music classes taught by experts. Live local or stay at the hotel while you take a class. The bar has a food menu and bar specials. The nightly entertainment is free for guests. We had a great time and met alot of different musicians and travelers during our visit. It is in a great central location to get around the whole city
Main stage @ Music City Hotel
Stayed 6 nights in Dec 2025

10/10 Excellent

Xiaoyi

Stayed 4 nights in Nov 2025

4/10 Poor

Scott

Travelled with family
Disliked: Room comfort
Great theme - worth the trip just for the rock & roll museum, and live music. It is also a studio rental space, hotel, hostel, a restaurant & bar. Everything was clean and the staff was very nice. Unfortunately, the bar and restaurant were not open. Unfortunately, I also had to check out right away because the hostel spaces couldn't accommodate the "old person" mobility issues I had requested. Lots and lots of stairs, low beds, accessable plugs etc
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service
Staff was great, room was nice
Stayed 7 nights in Nov 2025

8/10 Good

Alisha

Stayed 4 nights in Oct 2025

10/10 Excellent

Selena

Travelled with group
Liked: Property conditions & facilities
Clean room, cool atmosphere, and staff were very nice
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

4/10 Poor

Nur

Business traveller
Disliked: Amenities, property conditions & facilities
Staff is friendly and helpful. Not many redeeming qualities otherwise. You’re sharing a bathroom with the entire floor, not just your capsule. That was not clear from the descriptions. I was so surprised I went back to see my reservation to see if I had missed it. I thought I’d be sharing a bathroom with just my roommates and that we’d have the bathroom inside our room — that is not the case. Not sure when the carpet was last cleaned but the whole place smells and is incredibly grimy. The cleaning crew work really hard so the beds and bathrooms are clean around check-in time but there’s always a strong chemical cleaner smell on top of the carpet grime and marijuana. I think this is fine for people who are used to hostel stays and are interested into the indie music scene. I’m probably too old and used to my creature comforts to ever stay here again. Also note there’s no elevator and Polk street it not very luxury city center. You’re getting what you pay for = a clean bed to sleep in, access to a shower and bathroom, some storage. If you wanna use the in-room lockers, bring your own lock and key. They don’t give or rent them out. If you have more than one checked bag size luggage, this is probably not a good fit.
Stayed 4 nights in Oct 2025