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The Phoenix Hotel

3.0 star property
VIP Access

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Photo gallery for The Phoenix Hotel

Bar (on property)
Outdoor pool, a heated pool
Fireplace
42-inch flat-screen TV with cable channels, TV, iPod dock
Dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Two Double Room

Accessible Two Double Room

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio King Suite

Studio King Suite

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Poolside King Room

Poolside King Room

Poolside King Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite

King Suite

King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Headliner Suite

Headliner Suite

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Phoenix Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the pool and the clean accommodations
  • 8 minutes by foot from Bill Graham Civic Auditorium and a 3-minute drive from Lombard Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1956
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number 016235201001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay in historic hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful pool, clean rooms. Perfect sf oasis.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room were spacious and clean, a beautiful pool. Great location and friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Beauty of a hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities
The Phoenix is our favorite get away in SF! The rooms are always clean and the entire staff makes you feel like you’re family!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what really make this place. They are amazing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Easy and fast check in and check out!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
The area beautifully setup. Close to good food options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always!! Heated pool was perfect!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
we liked the heated pool, and the garden around it. The room was not the cleanest, but was kitchy and cute. The bed was comfy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Stayed 1 night in Jan 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, prime location for events. 5 star staff. Only complaint is the carpet in room 27 had a stench wafting from it; suggests it needs a deep cleaning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the venue
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities
I was under the impression that the Phoenix had closed, so it was a wonderful surprise to see this old gem was still in business. No frills but dependable jewel in the heart of the Tenderloin.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and helpful. Room was perfect. Old school charm
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was so stylish and comfortable. The front desk staff were extremely kind and helpful. We will definitely be back the next time we're seeing a show nearby!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful outdoor setting-peaceful and relaxing. The room was clean, the bed was comfortable and the staff was friendly and accommodating.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice given the location, I felt very safe as a solo traveler and the staff was friendly and genuine! The only thing I would’ve liked was there to be a mini fridge and microwave in the room as I had leftover food that I couldn’t store and eat later but other than that my stay was great! Would definitely book again if need be!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities
Very cool, unique place! Nice and clean-VERY awesome staff! We absolutely loved our stay! THANK YOU!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 3 nights in Sep 2025