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The Phoenix Hotel

3.0 star property
VIP Access

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Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Exterior
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Union Square
    ‪17 min walk‬
  • Moscone Convention Center
    ‪4 min drive‬
  • Oracle Park
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Phoenix Hotel

Hotel with a 24-hour front desk, a short walk to Bill Graham Civic Auditorium
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the pool
  • 7 minutes by foot from Bill Graham Civic Auditorium and a 4-minute drive from Moscone Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number 016235201001

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Easy to park. Clean and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely oasis in the middle of SF. Can’t miss the heated pool!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a Return Trip

The staff is very friendly, professional and helpful. They gave recommendations for places to eat, and I felt safe throughout my stay. The room was clean and so cozy on arrival.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place but no Bar/restaurant on site

We were looking forward for our stay because this nice Hotel- Motel style reminded us of the Ace. We book our stays based on Bar/restaurant accessibility. From the advertisement it shows that they have both so we booked this place over other choices. Sadly when we got there to check in, we asked about the restaurant but the host said they are not open and only available for booking events. If we had known this unfortunately we would have not booked. Over all our stay was nice, pool is heated, the people that work there are super nice and the bed is comfy. There is a wall surrounding the hotel so you feel safe and it’s decorated really cute. There is someone on site 24 hours to let you in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing property BUT it is San Francisco
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Low value for money

Very friendly staff, tired rooms yet profiteering from JPM week >x4… No breakfast, not too clean, $430$/night.
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thuy Trang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, has great history, the receptionist was so friendly, helpful, well traveled and knowledgeable. The location is convenient to walk to any other parts of the city. Would definitely recommend and will come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel! Loved management and service. The area around the hotel is not very good but I never felt unsafe.
Stayed 2 nights in Jan 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to see Hamilton at The Orpheum! Kind staff, clean property, cozy beds. Adorable rock and roll ambiance with charm. Whole family gave me the thumbs up for finding it. Perfect 8-10 minute walk to the Orpheum. Only disappointment was their restaurant/bar wasn’t open on the Saturday night we stayed. A 2 minute walk to Outta Sight Pizza was a blast though!
Stayed 1 night in Jan 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frankly, the staff was amazing. The location was extremely convenient for the theater district and getting around overall the pool in the courtyard were very nice for being right in the middle of San Francisco. It was a little disappointing that the bar restaurant area were shut down while we were there. On our second evening there some young people were having a loud party until 2:30 on the floor beneath us and you could hear everything in our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Phoenix. Great crew. Great place to hang.
Stayed 2 nights in Dec 2024

10/10 Excellent

Osha

Stayed 1 night in Dec 2024

10/10 Excellent

Hunter Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. The staff was amazing and very attentive.
Stayed 6 nights in Dec 2024

6/10 Okay

Khang

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staffs were excellent, helpful, and very knowledgeable about the city!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bill

Stayed 1 night in Dec 2024

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael N

Liked: Cleanliness, staff & service, property conditions & facilities
Orlando is the Best of the Best!!
Stayed 1 night in Dec 2024

10/10 Excellent

adam

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay, and we felt so lucky to have found this spot. The staff were lovely and kind, and the owner Orlando was available to address any needs we had immediately. Our room was right across the from the bar which was open until 10pm. Perfect for a quick cocktail the evening we got in. We were positioned in front of the inviting pool, which was open until midnight and heated to 80°—so we went for a December swim at night under the stars & rows of patio lights. It was gorgeous and so fun. The beds were deep, soft memory foam, and we were so grateful for such great beds at the end of our long days. The shower was our only slight complaint, the water was either just barely warm enough or scorching hot. We could’ve said something, but we just managed because our stay was very short. We were wishing we had a mini fridge and a microwave, since we were with kids and it would’ve been great for a quick storing of leftovers and heating them up if needed. There were free donuts & coffee in the mornings, & they even kept our keys and parked our car for us one night when the lot was full. We were right down the street from the Orpheum where we saw our show, and we opted for a car service because it was raining, but it was like a seven minute drive. It’s also literally right around the corner from Brenda’s French soul food, the luckiest find of a brunch and lunch/dinner Soulfood restaurant. The food was divine!! Would absolutely stay @ the Phoenix again!!
Stayed 2 nights in Dec 2024