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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
Indoor spa tub
Deluxe Double or Twin Room, Sea View | Living area
Daily English breakfast (GBP 14.95 per person)
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, North Bay Beach
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs, and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from Spa Cliff Lift. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, body wraps, or massages at Crown Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Scarborough Spa and 4 minutes by foot from Spa Cliff Lift
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness center, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Taste Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gillian

Stayed 7 nights in Sep 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was poor. WIndows dirty pillow cases put on inside out mirror smeared toiletries cannister broken, bed had hole in it and looked as though a dog had pulled it, black marks all over the wall. We were only given one key for room despite being 2 of us.. Eventually we got 2 keys but you would have thought we had asked for the earth.The hotel was not worth what we paid for it.and is probably 1 srar at most and not the advertised 4 stars
Stayed 3 nights in Sep 2025

8/10 Good

malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Overall our stay was good . Our only problem was having paid £50 hotel credit it took 5 visits to reception to having credit open on your system . Would suggest more milk and better quality biscuits other than that stay was good and would currently visit again
Stayed 2 nights in Sep 2025

6/10 Okay

Terry

Disliked: Staff & service, property conditions & facilities
The Hotel decor is tired and most areas including the rooms could do with a deep clean. The most disappointing part of our stay was the whole of the breakfast experience. The food when available was good and tasty however the self service area was constantly out of food and when we asked the staff we were told they were unable to restock due to inadequate supplies. Also the tables were not what we would have expected having paid a premium rate for B&B, they were all very sticky, when we pointed out this to the staff on duty, we were advised that they were waiting for the tables to be re surfaced! on two morning of our stay none of the used plates etc. were moved from the table. We also observed an obvious shortage of staff, who clearly could not cope under the pressure!
Stayed 3 nights in Sep 2025

8/10 Good

CRAIG

Business traveller
Liked: Cleanliness, room comfort
No room for dinner, had to go out to Pizza Hut
Stayed 1 night in Sep 2025

6/10 Okay

Donald

Disliked: Property conditions & facilities
Average at best. But amazing location.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Travelled with family
Disliked: Staff & service
Bathroom appeared clean but smelt bad. Could not get a bar snack of any kind on the Saturday night due to the kitchen being too busy to take any more orders for the entire night. No Scotch or Irish whisky at the bar on Saturday night and check in and check out took along time due to staff training issues.
Stayed 2 nights in Sep 2025

10/10 Excellent

dale

Liked: Amenities
What a lovely place to stay, The staff make you feel welcome from the time you walk in the door until the time you leave
Stayed 1 night in Sep 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of best hotels in Scarborough

It was comfortable and pleasant weather added to our nice stay. They changed us to a bigger room with no obligation, very kind of them. The spa is great to have etc Thank you
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Disliked: Property conditions & facilities

Nice hotel, though dated.

We had a 1 night stay at this hotel in August. We couldn't check in until 3pm and when we did come back, there was quite a wait to check in. This could be managed better. Reception did give us a scratchcard to put on the car for parking at the front, which costs £5 for 2 days. The hotel is a lovely building, but is quite dated and needs upgrading. Our room floor, dipped down towards the bathroom. The location is ok, but you will struggle to walk down and back up to the town due to the steep hill. The spa was available to use at anytime. They had a good range of facilities, but again are quite dated and need upgrading. If this was a cheap break, I would have scored it higher than ok, but have stayed in better hotels for the price we paid.
Stayed 1 night in Aug 2025

8/10 Good

Amjad

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea view. Only one small suggestion is the room was incredibly hot despite the small fan provided so some type of air con would be amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

A few teething problems with windows but quickly sorted by reception. Lovely seaview, good food. Pool too cold so couldn't swim.
Stayed 1 night in Aug 2025

8/10 Good

Jannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awful. Queued to check in, 10 minutes early. The receptionists said we had to wait until 3. Waited, then had to queue again for 15 minutes at 3 o'clock. Location is good. There was no staff member at the entrance lobby when we got back to the hotel at midnight. Felt a bit unsafe.
Stayed 1 night in Aug 2025

6/10 Okay

Amjad

Stayed 1 night in Aug 2025

6/10 Okay

Claire

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

An average hotel needs a little bit of love

The reception area of the hotel is smart and a pleasure to lounge in. Our room felt quite basic and small. We’d paid for a sea view but you couldn’t see much of the sea as the window was so grubby. The main light switch didn’t work, the card holder for the lights fell off, one curtain was almost hanging off, the toilet made an awful ear piercing sound after flushing and everything just felt a little tired and old. However, the bed was very comfortable. Breakfast was ok. Staff were really friendly. An average stay but we would have been better in a premier inn 😬
Stayed 1 night in Aug 2025

2/10 Terrible

Petra

Travelled with group
Disliked: Property conditions & facilities, room comfort
I booked a room with a balcony. When I checked in I was informed that I could not access the balcony due to health and safety. I couldn't even open the balcony door more than an inch as they had attached a safety latch. I asked for a partial refund which was not granted. I wrote to the GM of the hotel and never got a reply. The hotel and spa facilities are tired and very old fashioned, and the breakfast is rather sad. The bar staff was very inefficient and the service in the restaurant very slow. I would not recommend this hotel to anybody.
Stayed 3 nights in Jul 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

A wonderful hotel, but far too hot!!

This is a wonderful hotel with fantastic rooms, excellent spa and restaurant facilities and lovely staff. However, our room, 501 was far too hot. Fans were provided but this didnt fully resolve the problem and we had a very uncomfortable night's sleep and tried to minimise the time we spent in the room. We reported this to reception and disappointingly, a lack of care was shown and no effort was made to compensate this.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Spa hotel

Great stay at hotel. Lovely room and reception was great. Easy check-in. Very polite and friendly. Use of spa facilities was brilliant. Loved our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025