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Mercure Dartford Brands Hatch Hotel & Spa

4-star property
Brands Hatch, J3, Sevenoaks, England (01) 562 1066
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4.1 out of 5
Very good!
See all 8 ebookers Reviews

"Arrived around 8pm - got a parking space although the car park was pretty full. Took a while to get in my room, no 1 at reception on arrival and then ... " More

By a verified traveller on Fri 26 May 2023

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€72* Per night/room 27 May - 28 May

Privilege, Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Dartford Brands Hatch Hotel & Spa. During your stay, you're just a quick walk from Brands Hatch Circuit. Features include free WiFi in public areas, plus 3 bars and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs or manicures and pedicures at Spa Naturel Fitness
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Brands Hatch Circuit and 12 minutes by car from Bluewater Shopping Centre

Mercure Dartford Brands Hatch Hotel & Spa ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Dartford Brands Hatch Hotel & Spa

Everyone (5) Couples (1) Friends (1)
4 out of 5
Arrived around 8pm - got a parking space although the car park was pretty full. Took a while to get in my room, no 1 at reception on arrival and then my room key didn’t work when I got there so had to go back to reception and get it activated. Other than that, the staff are lovely, the facilities are great and my room was very clean and comfortable. Some nice bathing products for use in the bathroom. Overall very impressed for the price

Posted by on 26 May 2023

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5 out of 5
Would definitely stay again :)

Posted by on 28 Jan 2023

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Comment from Hotel Management

4 Feb 2023 by AurelieFront Office Manager

Dear Hayley,Thank you very much for your feedback.We are delighted you had a great stay and want to come back here again.See you soon,Kind Regards,

4 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by Mandy

Thank you for leaving your review, we hope to be able to welcome you again in the near future. Kind regards Mandy Lockwood Front of House Manager

3 out of 5

Posted by on 18 Apr 2020

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Comment from Hotel Management

20 Apr 2020 by Mandy

Dear Guest Thank you for taking the time to leave your review. Stay safe Mandy Lockwood Front of House Manager

5 out of 5

Posted by on 26 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by mandy

Thank you for the 5 out of 5 review, we are so glad you enjoyed your stay with us and look forward to welcoming you back. Kind regards Mandy Lockwood Front of House Manager

4 out of 5
Nice experience. Expensive drinks prices. Room lovely. Had to swap room on new years eve as room in next room were hell. Yes i know its.new years eve but party wss 10 to 15 mins away. Not where our.room was. Other room still lovely. Left spa early which is nive. Child wwnt to pee on said of swoimming pool. Enough for us.

Posted by on 3 Jan 2019

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3 out of 5
The breakfast buffet was poor. Lots of items missing and service very slow. This made the overall experience less than perfect

Posted by on 28 Dec 2018

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5 out of 5

a little apprehensive

I was a little apprehensive as I booked for a party of four friends. The feedback I had read was VERY mixed. We went to see the British Super Bikes and it was perfect accommodation for us, Clean, comfortable, ideally located. Very glad not to have been influenced by the negative reviews I read before booking. Didn't eat there or have time for the leisure centre so can't comment on these aspects.

Posted by on 12 Aug 2010

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About the Mercure Dartford Brands Hatch Hotel & Spa

Location Brands Hatch, J3, Sevenoaks, England DA3 8PE

Property Features

Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A sauna, spa services, and a vending machine are also featured at the business-friendly Mercure Dartford Brands Hatch Hotel & Spa. Parking is available for a fee. This Sevenoaks hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Conference rooms
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Dartford Eynsford Station (5.4 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Dartford Brands Hatch Hotel & Spa offers 121 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

  • Golfing on site

Spa Services

Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Dartford Brands Hatch Hotel Sevenoaks
  • Mercure Dartford Brands Hatch
  • Mercure Dartford Brands Hatch Sevenoaks
  • Mercure Dartford Brands Hatch Hotel & Spa Hotel
  • Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
  • Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.