Skip to main content
Beginning of main content
 Seville •1 Room
 Seville • 1 Room
Book online or call (01) 562 1066 Phone Number

Hotel Silken Al Andalus Palace

4-star property
Avenida de la Palmera s/n, Seville, Seville (01) 562 1066
Choose Dates
4.0 out of 5
Very good!
See all 13 ebookers Reviews

"Very nice standard, would have liked a kettle and facilities to make tea/coffee etc, excellent for access to Real Betis stadium, £8 taxi to centre of ... " More

By a verified traveller on Mon 11 Nov 2019

Points Of Interest

View all on Map

Enter dates to see availability

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€77* Per night/room 2 Jun - 3 Jun

Club Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room 4 people

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Silken Al Andalus Palace's central location gets high marks from our customers. During your stay, you're just a quick walk from Benito Villamarin Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 4-minute drive from Alcázar and a few minutes from Torre del Oro Watchtower

Hotel Silken Al Andalus Palace ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Silken Al Andalus Palace

Everyone (4) Couples (6) Family (2)
5 out of 5
Very nice standard, would have liked a kettle and facilities to make tea/coffee etc, excellent for access to Real Betis stadium, £8 taxi to centre of Seville.

Posted by on 11 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

12 Nov 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, First of all, we want to thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating, we are glad to know that overall you have enjoyed your stay. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

4 out of 5
Good hotel, very comfortable and professional staff. Room not provided with tea and coffee facilities but on request a member of staff arranged a kettle to be delivered to the room. Thank you Lourdes Lopez! Out of town but regular bus to the city centre, take the No 3, about 20 mins only €1.40. Book your visits through the tourist desk in the hotel and avoid long queues at the main attractions, sometimes 3 hrs.

Posted by on 31 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

31 Oct 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, From all the Hotel Silken Al-Andalus Palace team, we appreciate your great rating and for sharing it to other travelers. For us it is a pride to know that you have enjoyed a unique experience during your stay, as we work every day to offer the highest quality in our services in order to achieve our customers full satisfaction. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

3 out of 5
The rooms were great, good bathroom, good air conditioning and had a fridge. The bed was comfortable but would prefer a double bed to two singles. Loved the breakfast, even as a vegetarian and a vegan, we had lots of options. The rest of the hotel amenities were a bit disappointing. The pool area is much smaller than it looks in the photos, less modern and the area was so busy that sometimes we could not get loungers. Was also surprised that you have to pay for towels. My main complaint with the pool area was the cheesy, loud music that they played constantly. It's hard to relax with Gangnam Style playing at top volume on repeat for the whole day. For the price we paid we were happy with what we got, but would expect a bit more from a 4 star hotel.

Posted by on 30 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

2 Sep 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, We are pleased to know that you liked the hotel in general , but above all we thank you for giving us the opportunity to improve by giving us your opinion. We will share your opinion to the rest of our team to try to improve as much as possible, since only in this way can we achieve the full satisfaction of our guests. We hope to see you again so we can show it to you. Until then, receive our best regards. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

3 out of 5
I have an onion allergy, I paid for bed and breakfast as I was told I would be able to eat some food, when we got to the dinning room there was only eggs and bread I could eat then I was stopped because the eggs were cooked with the sausages which had onion powder in! We complained and were told “if you don’t like it go to mcdonalds” this from a 4* hotel, they offered us meals on a night and that was the same I could only eat salad, they even charged us €19.99 for 2 evening meals even tho we were told that hey were free because of the mix up with the breakfasts, I asked for the complaints book when we checked out to be told “no just leave if we will call the police” wish I didn’t stay here at all.

Posted by on 1 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

2 Jul 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, After studying your comment and trying to corroborate what you publish with our staff, we would like to tell you that since you do not provide us with any information regarding the date of your stay or reservation, we have not been able to look at what happened. Since we wanted to confirm that at all times in our breakfasts, regardless of whether they have different products for different food intolerances, our staff is also willing to try to please our customers and inform them that other types of products can be consumed. With regard to his comment that he left or the police would be called, we have been very surprised because it is totally contrary to our policy and the priority we emphasize at all times to our staff, which is the kindness and attention to our guests , a customer has never been served as you tell us. We kindly ask you to contact us or provide us with your information in order to clarify your comment. Regards,

5 out of 5
Relaxed atmosphere, staff very friendly and attentive, rooms always spotless and topped up all toiletries every day

Posted by on 29 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

1 Jul 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, On behalf of all of the Hotel Silken Al-Andalus Palace staff, we thank you for such an excellent opinion. We are happy to know that we have fulfilled your expectations and that you have felt so well taken care of. All the staff will be glad to welcome you again on your next trip to this beautiful city. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

4 out of 5

Posted by on 21 Mar 2024

Was this review helpful to you?
Comment from Hotel Management

25 Mar 2024 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer,Thank you for choosing us on your recent stay at this beautiful city, Seville, and for sharing your opinion to other travelers.We appreciate your rating and we hope you have enjoyed your stay at our Hotel.We hope to welcome you again on your next trip to Seville and offer you the best of our services. Until then, receive our best regards.SincerelyMª Carmen Rodríguez A.Guest Relations Department

4 out of 5

Posted by on 14 Mar 2023

Was this review helpful to you?
Comment from Hotel Management

18 Apr 2023 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer,We appreciate your rating and we hope you have enjoyed your stay at our Hotel.We hope to welcome you again on your next trip to Seville and offer you the best of our services. Until then, receive our best regards.SincerelyMª Carmen Rodríguez A.Guest Relations Department

5 out of 5
Merci pour tous les services rendus pendant cette periode de confinement et l'aide apporté pour trouver un train pour rentrer en france. Votre sourire er gentillesse nous reviendrons sans aucun probleme l an prochain

Posted by on 20 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

26 Mar 2020 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Guest; Thank you very much for choosing us as your Hotel in Seville during your recent visit and for sharing your excellent opinion and recommendations. We feel highly proud to know that you enjoyed an unique experience and you travelled back home with nice memories of your time in our Hotel. We hope you come back in your next travel to Seville, and go beyond your expectations. Until then, our best regards Mª Carmen Rodríguez A. Guest Relations Department

2 out of 5
entspricht zur Zeit eher einer Baustelle, bei der man sich wundert, dass nicht große Teile des Hotels und der Zimmer alleine aus Sicherheitsgründen gesperrt sind. Das Frühstück kann man allerdings nur positiv hervorheben

Posted by on 22 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

24 Feb 2020 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, First of all, we want to thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating, we are sorry for not having achieved your full satisfaction. We hope you give us the chance to improve as much as much as possible, only in this way we can work to fulfill our customers’ expectations. Receive our best regards, Sincerely Mª Carmen Rodríguez A. Guest Relations Department

5 out of 5
Bel hôtel, très agréable. Le seul point négatif est l'éloignement du centre ville

Posted by on 6 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

10 Dec 2019 by Mª Carmen Rodríguez A. Guest Relations Department

Dear Customer, First of all, we want to thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating, we are glad to know that overall you have enjoyed your stay. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

About the Hotel Silken Al Andalus Palace

Location Avenida de la Palmera s/n, Seville, Seville 41012

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:

  • Swimming pool

Property Features

Hotel Silken Al Andalus Palace offers its guests a seasonal outdoor pool, a health club, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A library, a terrace, and a vending machine are also featured at the family-friendly Hotel Silken Al Andalus Palace. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Seville hotel.

  • 1 building
  • 623 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1991
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sevilla-Virgen del Rocío Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Silken Al Andalus Palace offers 623 accommodations with minibars and a safe. 32-inch LED televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers. This Seville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Silken Al Andalus Palace has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Andalus Silken
  • Andalus Palace
  • Hotel Al Andalus Palace
  • Hotel Silken Al
  • Hotel Silken Andalus
  • Hotel Silken Al Andalus Palace Seville
  • Silken Al Andalus Palace Hotel Seville
  • Silken Andalus Palace

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.ebookers.ie/Seville-Hotels-Hotel-Silken-Al-Andalus-Palace.h15253-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Seville-Hotels-Hotel-Silken-Al-Andalus-Palace.h15253-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Seville-Hotels-Hotel-Silken-Al-Andalus-Palace.h15253-p2.Hotel-Reviews?rm1=a2&

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.