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Radisson Collection Hyland Shanghai

4.0 star property
VIP Access

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Photo gallery for Radisson Collection Hyland Shanghai

Exterior
Creator video - submitted by Lizaveta Master
Superior Room | Terrace/patio
Lobby
Standard Room (1)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
505 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪10 min walk‬
  • Place, The Bund
    ‪16 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room (1)

Standard Room (1)

Standard Room (1)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Lisheng Selected Standard Double Bed Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Standard Double Bed Room

  • Sleeps 2

View all photos for Lisheng Selected Standard Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Standard Twin Room

  • Sleeps 2

View all photos for Lisheng Selected Superior Double Bed Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Superior Double Bed Room

  • Sleeps 2

View all photos for Lisheng Selected Superior Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Superior Twin Room

  • Sleeps 2

View all photos for Lisheng Selected Deluxe Double Bed Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Deluxe Double Bed Room

  • Sleeps 2

View all photos for Selected Executive Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Selected Executive Suite

  • Sleeps 2

View all photos for Lisheng Selected Executive Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Executive Twin Room

  • Sleeps 2

View all photos for Lisheng Selected Executive Double Bed Room

1 bedroom, premium bedding, memory-foam beds, minibar

Lisheng Selected Executive Double Bed Room

  • Sleeps 2

View all photos for Selected Superior Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Selected Superior Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room

  • Sleeps 3

View all photos for Deluxe Room With Extra Sofa Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room With Extra Sofa Bed

  • Sleeps 3

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About this property

Radisson Collection Hyland Shanghai

Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, massage/treatment rooms, and a business center. Change of towels is available on request.
Radisson Collection Hyland Shanghai offers 383 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Radisson Collection Hyland Shanghai. During your stay, you're just a quick walk from Old Chinese City. Free WiFi in public areas, 2 restaurants, and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages, facials, or body treatments at Vita Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nanjing Road Shopping District and 13 minutes by foot from People's Square
  • Train station pick-up, train station drop-off, and cruise terminal shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. A fitness center, spa services, and a library are also featured at the business-friendly Radisson Collection Hyland Shanghai. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Mosaic Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
505 Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 180 for adults and CNY 90 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 505 Bar
  • Mosaic Restaurant

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 30 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 180 for adults and CNY 90 for children
  • Self parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Radisson Collection Hyland Shanghai offers transfers from the cruise terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyland Sofitel
Hyland Sofitel Shanghai
Shanghai Hyland Sofitel
Shanghai Sofitel Hyland
Sofitel Hyland
Sofitel Hyland Hotel
Sofitel Hyland Hotel Shanghai
Sofitel Hyland Shanghai
Sofitel Shanghai
Sofitel Shanghai Hyland
Accor Shanghai Hyland
Sofitel Shanghai Hyland Hotel Shanghai
Sofitel Shanghai Hyland Hotel
Shanghai Sofitel
Sofitel Shanghai Hyland
Radisson Collection Hyland Shanghai Hotel
Radisson Collection Hyland Shanghai Shanghai
Radisson Collection Hyland Shanghai Hotel Shanghai

Radisson Collection Hyland Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 313 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Xue Xia

Stayed 5 nights in Jan 2026

6/10 Okay

Icarus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room wasn’t great just old
Stayed 2 nights in Jan 2026

6/10 Okay

Kim Heng

Travelled with partner
Disliked: Property conditions & facilities
Expedia platinum VIP ACCESS Not recognised. No perks so don’t book if you’re planning to for the vip access perk. The place was abit old. Still acceptable, nothing fancy. For the price, seems reasonable. Bed was good. 3 pillow, each. Winter seems to be abit warm. Personally try to make it cold but couldn’t get the room to be cold. Location is really good nevertheless. A lot of things below and towards walking distance. Hotel lobby pick up point and drop off is kinda bad. Taxi driver usually drop you off opp the hotel because they couldn’t go up or find the location to go up to lobby drop off(at level 2). Not hotel fault but design is abit weird. Overall I booked my stay because of vip access perks and location. Since the perks was a let down, I won’t recommend this place and won’t be staying here again. But overall, location is really good if you like busy street below.
Stayed 5 nights in Jan 2026

8/10 Good

Choon How

Stayed 1 night in Jan 2026

4/10 Poor

Jolese

Travelled with group
Disliked: Cleanliness, amenities
I was disappointed with my recent stay at the Radisson. The overall condition of the hotel appears poorly maintained and quite dated. The bedroom walls were dusty, which was concerning, especially given that the bed was positioned directly against the wall. This gave the impression that the room had not been cleaned thoroughly. While I expected a higher standard from a hotel of this brand, the lack of upkeep significantly affected my comfort and experience. I hope management will address these maintenance and cleanliness issues to meet the expectations associated with the Radisson name.
Stayed 7 nights in Jan 2026

8/10 Good

Pawel

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in the heart of the Shanghai shopping area and within walking distance to the Bund and other sites.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yik Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean, very good location and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Hwajin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Share Lin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location . Very clean and modern room . Staff friendly too
Stayed 1 night in Jan 2026

8/10 Good

Chee Heng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Dec 2025

8/10 Good

Ruby

Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was great. Easily accessible to the train station. Rooms were clean. Breakfast, afternoon tea and evening cocktails were great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel is super convenient and accessible to The Bund, Nanjing walking street and the train station. The room is clean and bed is comfortable but not for the extra bed. The extra bed is very hard. The hotel buffet is expensive. I would suggest to go out for meals instead.
Stayed 3 nights in Dec 2025

4/10 Poor

Veronica

Stayed 3 nights in Dec 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness
Overall, I had a great stay. The customer service was truly excellent, friendly, efficient, and always willing to help. On the first night, we were assigned a room located directly behind the lift. Unfortunately, the noise was constant and quite loud, so I called reception and asked for a room change, especially considering the price we paid. Within 10 minutes they had us moved to a much quieter room, which I really appreciated. Breakfast was also a highlight: a delicious buffet with plenty of variety. Even the music in the lift was a banger! 🤘 Location-wise, you couldn’t ask for better, the hotel sits right on one of Shanghai’s major commercial streets, making it super convenient to explore. If it hadn’t been for that initial lift noise experience, I would definitely book again without hesitation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Guojian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location along nanking road
Stayed 6 nights in Nov 2025

10/10 Excellent

KIA GIE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stay 5 nights for Shanghai Marathon. The room was cleaned every morning and the staffz were very friendly and obliging.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location the best
Stayed 7 nights in Oct 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to Metro and DiDi was able to drop me off on 2nd level lobby entrance. Friendly staff and room was clean, spacious and bathroom was western style.
Stayed 2 nights in Nov 2025

6/10 Okay

JEAN, WAYNE

Stayed 9 nights in Oct 2025

10/10 Excellent

Yuki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent location truly right at the door-step of the famous Shanghai pedestrian street, spacious room and wonderful breakfast variety plus good coffee, even prepared To-Go coffee cups, well done RC!
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good choice for first time visitors to Shanghai. The location is excellent and central to many tourist areas. The staff were friendly and housekeeping was very good. The room is spacious and the shower is big and comfortable to use. I found the numerous lighting switches in the room confusing to use. But that is a very small matter. There was some construction noise at times during the night from a nearby renovation project, but it was almost completed. Otherwise the room was quiet. The breakfast buffet was very good. My only concern is that I found the music to be too loud. I would recommend something relaxing like traditional Chinese music for a breakfast buffet. There are several metro exits near the hotel. The closest exit has only stairs. However Nanjing road exit 2 has both an elevator and escalator.
Stayed 4 nights in Sep 2025

6/10 Okay

Pei

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is old and small for Shanghai standards. Some staff was quite rude maybe it was the language barrier that made it sound rude. The only good thing about this hotel is the location.
Stayed 2 nights in Nov 2025