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4.8 out of 5

"Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive ... " More

By a verified traveller on Tue 11 Sep 2018

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
€246* Per night/room 16 Jun - 17 Jun

Suite, 1 King Bed (Andaz Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Large Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Andaz, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Andaz Singapore - a concept by Hyatt's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.

  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • Just a 5-minute walk from Bugis Street Shopping District and 10 minutes on foot from Suntec City
  • Airport pick-up shuttle service available for a fee

Andaz Singapore - a concept by Hyatt ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Singapore - a concept by Hyatt

Everyone (4) Couples (1)
5 out of 5
Great hotel and really polite and helpful staff. Left our bags to pickup later and lady at level2 exit arranged the taxi to airport. Really impressive hotel and excellent staff. Buffet breakfast is super and huge variety. Evening free drinks were with good quality wine.

Posted by , from London,UK. on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Andaz Singapore

Dear Bobby, We're so glad to hear that you enjoyed your recent experience with us and that our team had a part to play in your memorable stay. We look forward to welcoming you back again soon! Best regards, Matthew Bartholomeusz Front Office Manager

4 out of 5
👍

Posted by on 19 Jan 2023

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5 out of 5
Magnifique hôtel décoré avec goût et modernisme. La piscine offre une vue magnifique sur la ville ainsi que le Singapore Flyer!

Posted by on 11 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Andaz Singapore

Dear guest, Thank you for your top rating and review! We are so glad you enjoyed our hotel design and great views, and look forward to seeing you again very soon. Best regards, Suhana Hadad Front Office Manager

5 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Andaz Singapore

Thank you for your great rating!

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Andaz Singapore

Dear Guest, thanks for your great rating and hope to see you again soon at Andaz Singapore!

5 out of 5
Ensiluokkainen hotelli. Aamiainen todella hyvä ja huoneet siistejä.

Posted by on 10 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Andaz Singapore

Dear Guest, Thank you for your great rating and review of us! We're so glad that you enjoyed your stay at Andaz Singapore and enjoyed our sumptuous breakfast buffet. Looking forward to welcoming you back for more great Andaz experiences! Best regards, Suhana Hadad Front Office Manager

About the Andaz Singapore - a concept by Hyatt

Location 5 Fraser Street, Singapore, 189354

Property Features

Andaz Singapore - a concept by Hyatt offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5597 square feet (520 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Andaz Singapore - a concept by Hyatt. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Singapore hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 5597 sq ft of conference space
  • 520 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Metro station: Bugis Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Andaz Singapore - a concept by Hyatt offers 347 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Mr Stork – This rooftop bar only serves light fare.

Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

665 Fahrenheit – This steakhouse serves lunch and dinner. Open daily.

5 ON 25 – On-site restaurant. Open selected days.

Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Andaz Singapore - a concept by Hyatt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 119.9 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay, Google Pay, Apple Pay, MaybankPay, GrabPay, DBS PayLah!, PayNow and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, Google Pay, Apple Pay and MaybankPay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • WeChat Pay
  • Smoke detector
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • MaybankPay
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Grab
  • Food service has been amended for enhanced safety
  • DBS PayLah!
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Google Pay
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • PayNow
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 53.96 per person
  • Airport shuttle fee: SGD 130 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: SGD 130 (up to 12 years old)
  • Covered self-parking fee: SGD 35.44 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 119.9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Singapore concept Hyatt Hotel
  • Andaz concept Hyatt Hotel
  • Andaz Singapore concept Hyatt
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.