JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Executive Suite, 1 King Bed
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(48 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with free parking, steps from Tanglin Mall
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Tanglin Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Tanglin Mall and 8 minutes by foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Timothy, Pleasantville

Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were excellent, just a little bit further away from Orchard Road than we would have liked. Might book the other Hotel Jen nexts time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is always amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was fast , very clean room , amazing shower , comfy bed . Breakfast was amazing too . Very helpful staff . The area around the hotel was excellent, the MRT ( metro ) was a few minutes away and the Tangled Shopping mall was right next door . We can recommend the Greek restaurant there !! We would love to back one day to the hotel ❤️
Stayed 7 nights in Oct 2025

2/10 Terrible

Bert

Stayed 1 night in Oct 2025

8/10 Good

Bert

Stayed 1 night in Oct 2025

10/10 Excellent

robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great especially the concierge and front desk, Bakhtiar really helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Latchman, South Zone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, courteous staff, variety of food, and competitive price. I will stay at the hotel again in the future.
Stayed 5 nights in Oct 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for much needed rest en route back home. The room, bed, linen - were all so comfortable. Especially grateful for the excellent service from the staff. Suzie at front reception was brilliant and really welcomed us with warmth and made our check-in seamless and quick. The location was great too with the Botanical Gardens just a 10minute walk and the mall connected to the hotel also made it easy to pick up some essentials required without travelling anywhere. Overall really happy and highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Sanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Namuun

Stayed 1 night in Sep 2025

6/10 Okay

Adrienne

Liked: Cleanliness
The very noisy lobby area... Car machine there next to reception desk.. Could not hear the receptionist speak ..
Stayed 3 nights in Sep 2025

6/10 Okay

Qian Hua

Stayed 5 nights in Sep 2025

10/10 Excellent

shawn

Stayed 3 nights in Sep 2025

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect locations and good service nice pool
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and the staff fantastic. King beds could do with a change….think old
Great meals nearby  
Violet Oon
Stayed 7 nights in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

6/10 Okay

Annette

Travelled with family
Disliked: Property conditions & facilities, room comfort
Just a messy room as too small
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Suh

Stayed 3 nights in Sep 2025

8/10 Good

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located away from the hustle and bustle of Orchard Blvd but also conveniently located on the TEL line on MRT. From the hotel it is just a 2-minute walk to the MRT station, mostly with covering so no worries on rainy days. The Tanglin Mall abutting the hotel has a few restaurant options and a nice supermarket. I like that the mall is not touristy with pricey brand name stores. The bathroom is smaller than expected but I would stay there again.
Stayed 5 nights in Sep 2025

8/10 Good

LOVELLA

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

2/10 Terrible

Ajay

Stayed 4 nights in Sep 2025

8/10 Good

Blake

Stayed 4 nights in Sep 2025

10/10 Excellent

Ranadip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value - well connected
Stayed 1 night in Sep 2025