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 Sittingbourne • 1 Room
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Hempstead House Hotel

3-star property
London Road, Bapchild, Sittingbourne, England (01) 562 1066
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4.5 out of 5
Wonderful!
See all 6 ebookers Reviews

"Very Traditional hotel Spa area and facilties are nice,sauna a bit smaller than standard but very nice and hot Good customer service Breakfast served ... " More

By a verified traveller on Mon 07 Feb 2022

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€129* Per night/room 16 May - 17 May

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Ashby Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hempstead House Hotel. During your stay, you'll be within walking distance of Sittingbourne Golf Centre. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine with garden views at Lakes Restaurant, one of the property's 2 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, body scrubs or manicures and pedicures at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the restaurant
  • Just a 1-minute drive from Sittingbourne Golf Centre and a few minutes from Sittingbourne Heritage Museum
  • Pets welcome free of charge

Hempstead House Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hempstead House Hotel

Everyone (3) Couples (2) Family (1)
4 out of 5
Very Traditional hotel Spa area and facilties are nice,sauna a bit smaller than standard but very nice and hot Good customer service Breakfast served to your table which isnt very common in contemporary hotels Overall, we enjoyed our stay.

Posted by on 7 Feb 2022

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5 out of 5
We had a relaxing break at the hotel, the staff were excellent and the building was well cared for. We enjoyed a swim in the lovely pool and relaxed on a lounger to dry off afterwards. The breakfast was yummy and served efficiently. We had dinner in the restaurant and really enjoyed it. We could not fault two peaceful nights in Kent.

Posted by on 14 Aug 2021

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5 out of 5
We stayed in tha Ashley Suite, it is everything you need fully equipt kitchen, lovely bathroom, and its all on the ground floor. A great place to stay. The food was excellent and my wife had a massage in the spa which was also excellent.....could not find a fault with anything. The staff are all very nice and helpful.....highly recommended

Posted by on 19 Jun 2021

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Comment from Hotel Management

19 Jun 2021 by Jo

Thank you for taking the time to review your recent stay at Hempstead House. We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back again in the future.

4 out of 5
Steep stairs from reception to first floor. Luxurious atmosphere. Breakfast good.

Posted by on 17 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Jo, Reservations Team

Thank you for your review Michael. Should you stay with us again in the future, please feel free to request a room with lift access if you found the stair difficult. Kind Regards Jo

4 out of 5

Have booked again already!

Pros: Staff, Staff, Staff
Cons: Breakfast process
Staff are truly versed in Customer Service and made you feel valued. Have booked again already so that tells you most of what you need to know. Only two let downs. The Hotel was in the middle of being refurbished so naturally it cant get 5 for that, but they were managing it well. However the item i would bring to their attention was the self-serve breakfast. You are politely seated and asked for tea / coffee order and eggs and toast. Then you get up to join an 12 long queue for the hot self serve items. There is only one tiny table of food with only one dish each of the items (EG bacon). The spoons are desert size so it takes you time to keep scooping to get a viable serving (EG baked beans). I'm sure its a false economy to encourage you to take less - but it does not - it just takes longer. As the dishes the items in are also small, the queue was regularly stopped as the lady had to keep going back to the kitchen for re-fills. By the time we got back to the table cold toast and eggs were waiting. Fix this process and they will be on to a winning streak!

Posted by , from London on 30 Oct 2017

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Comment from Hotel Management

15 Dec 2017 by Anna

Good Afternoon Thank you very much for your kind words about staff and your feedback. It will be passed on to relevant departments. We hope to welcome you back in our hotel in near future. Kind Regards Anna Kijowska Reception Manager

5 out of 5

This was a lovely setting for our short break.

Pros: comfort and hospitality
Cons: the fresh fruit option for breakfast was lovely but a little more creativity on this perhaps.
The hospitality and facilities ere just rght for our stay. The evening meal was excellent in a comfortable setting. The service was excellent. There were a couple of functions taking place at the hotel and added to the atmosphere they were not in the least intrusive to our desire for a relaxed location. Would certainly visit again as going out and about is easy from this location.

Posted by , from North London on 12 Sep 2017

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Comment from Hotel Management

16 Sep 2017 by Anna Kijowska

Good Afternoon Thank you very much for your feedback and kind words. We hope to welcome you back in our hotel in near future. Kind Regards Anna Kijowska Reception Manager

About the Hempstead House Hotel

Location London Road, Bapchild, Sittingbourne, England ME9 9PP

Property Features

Hempstead House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and a library are also featured at the business-friendly Hempstead House Hotel. Free self parking is available. This 4-star Sittingbourne hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2519 sq ft of conference space
  • 234 sq. m of conference space
  • Built in 1850
  • English breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sittingbourne Teynham Station (3 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Hempstead House Hotel offers 34 accommodations with coffee/tea makers and complimentary dressing gowns. This individually decorated and furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served a free English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Lakes Restaurant – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Brasserie – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Children under 16 years old are not allowed in the fitness facilities, health club or pool.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are available for GBP 10 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hempstead House Hotel
  • Hempstead House Hotel Sittingbourne
  • Hempstead House Sittingbourne
  • Hempstead Hotel Sittingbourne
  • Hempstead Hotel Sittingbourne
  • Hempstead House Hotel Hotel
  • Hempstead House Hotel Sittingbourne
  • Hempstead House Hotel Hotel Sittingbourne

You should know

  • The outdoor pool opens for the season in May.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.