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Hempstead House Hotel

4.0 star property
VIP Access

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Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Fountain
Free daily English breakfast
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Place, Kent Science Park
    ‪6 min drive‬
  • Place, Leeds Castle
    ‪18 min drive‬
  • Place, Elmley National Nature Reserve
    ‪20 min drive‬
  • Airport, London (SEN-Southend)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for The Ashby Suite

The Ashby Suite | Living area

The Ashby Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

Hempstead House Hotel

Hotel in Sittingbourne with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hempstead House Hotel. During your stay, you'll be close to Milton Creek Country Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine with garden views at Lakes Restaurant, one of the property's 2 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with manicures and pedicures, massages, or body wraps at AquaManda Spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Sittingbourne and Kemsley Light Railway and a few minutes from Milton Creek Country Park
  • Pets welcome for free
Hempstead House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A seasonal outdoor pool, a sauna, and spa services are also featured at the business-friendly Hempstead House Hotel. Free self parking is available.

This 4-star Sittingbourne hotel is smoke free.

Guests are served free English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Lakes Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 624 reviews
Rating 8 - Good. 173 out of 624 reviews
Rating 6 - Okay. 31 out of 624 reviews
Rating 4 - Poor. 7 out of 624 reviews
Rating 2 - Terrible. 8 out of 624 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Lovely hotel, friendly staff and great facilities.
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay for one day

Wonderful place to stay with excellent staff willing to help all the time. Lovely old fashioned room in keeping with the old house and excellent spa facilities and new gym equipment. The hotel was dog-friendly and although not allowed in the restaurant, they are in the other food area near the spa and breakfast was served in a snug room with only one table so very private. Only issue was the very large bed had two separate matresses joined together, one mattress was lower and in really poor condition so didn't get much sleep. I would've requested a room change if staying another night. The grounds are lovely but maybe need some TLC in some areas. Overall really nice stay and would recommend.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, could do with aircon. Very nice facilities, great food, very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Sukhninder

Stayed 1 night in Jul 2025

8/10 Good

SHARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
Stayed 3 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nick, Auckland

Business traveller
Liked: Amenities, property conditions & facilities
Staff are very friendly and helpful. My room was spacious and was able to work all day. I will be coming back.
Stayed 4 nights in Jul 2025

8/10 Good

Danial

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel with fantastic fabulous staff & very beautiful rooms. Will definitely go back again. Thank you so much for a lovely time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pamper weekend for myself and daughter

Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not faulted the hotel great food and staff very helpfull
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday gift from Grandma

Mu daughter Ellie celebrating her 16th birthday the slate decorated with Happy birthday in white chocolate and sweets was lovely.The pooland spa very enjoyable.The only thing that wasnt nice was a mojito cocktail asked for,barman made with white rum tonic water ,2 slices of lime,a real mojito has crushed ice mint,brown sugar and it tasted unpleasant.
Beautiful white chocolate and chocs for Ellie
Ellie 16th birthday
Asked for a mojito and was white rum and tonic,not a pleasant drink.
Beautiful lounge
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple stay

Stayed here with my partner and we cant wait to rebook soon. Even though there was 2 wedding at the hotel an almost fully booked the staff were amazing and the hotel was truly lovely. It was a perfect mini break for us from work to get some quality time, relax in the spa and enjoy the grounds.
Stayed 1 night in Jun 2025

8/10 Good

Pauline

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay. Hotel was busy with mix of guests including wedding, leisure, spa and families. Bar staff friendly and helpful. Parking adequate. Room comfortable. Pool facilities good overall, although tend to become less relaxing when more guests arrive, so we relished the quieter moments.
Stayed 2 nights in Jun 2025

10/10 Excellent

garry micheal

Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely hotel and staff. Would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Stayed 2 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. All staff are friendly, helpful and always professional.
Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always like this hotel. Cosy, relaxed, nice friendly staff, good facilities.
Stayed 1 night in May 2025