8 Aug 2019 by CB - GM
Dear Guest, Thank you for your review. We are happy to hear that our modern facilities and our friendly service met your needs and expectations. As with regards our location, we are sorry to learn that this was not what you expected. All our rooms are fitted with double glazing windows/apertures, for noise insulation, however we are now looking into alternative solutions for such nuisance. Thank you once again for sharing your experience, Best regards, Caroline Barbara General Manager
14 Jan 2019 by Caroline Barbara - General Manager
Dear Guests, Thank you for choosing to stay with us and for leaving a review. We are happy to hear that you liked the rooms and that you found our staff commendable. However, it is regrettable that the level of noise from the club negatively affected your overall satisfaction. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, Caroline Barbara General Manager
25 Apr 2018 by Caroline Barbara - General Manager
Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager
17 Apr 2024 by Customer Relations Manager
Dear Hans, Thank you for staying at the Hugo's Boutique Hotel and for taking some of your time to post a review. We are not pleased to hear about your negative experience, mostly impacted by certain things that are not easy to change, such as the location of the hotel and restaurant where breakfast is served. It would have been for the best if you've had more time to check our website and descriptions about our services prior to your arrival, and get familiar with these important facts. Still, we would be very delighted to welcome you again and improve your impression, so we gladly remain at your service should you decide to visit us again and contact us directly for booking and recommendation. Kindest Regards,
5 Apr 2024 by Customer Relations Manager
Dear Manuela, Thank you for your review. We are more than glad to see your kind words for our luxury rooms, good restaurant and friendly and attentive staff. The team will continue to make your stays special and we hope to welcome you again!Warm Regards,
13 Nov 2023 by Customer Relations Manager
Dear Thomas, Thank you for staying at Hugo's Boutique Hotel and for taking the time to post a review. Our team is really pleased with your good feedback, we are happy to see that we met your needs and that you are interested in visiting us again. We will do our best to keep on the good work and we are looking forward to welcoming you again!Warm Regards,
29 May 2023 by Customer Relations Manager
Dear Hugo, Thank you for staying at Hugo's Boutique and finding the time to post such a kind review. We are pleased to see that you enjoyed your stay with us and that you were satisfied with our luxury designed rooms. It is true that the area is vibrant and we have no control of the noise coming from the outside, however, we have double glazed protection in order to minimalize the sound. Thank you again, we hope to have the chance to welcome you another time and provide you with another great experience!Warm Regards,
The following facilities will be closed during November, December, January, February, March and April:
Hugo's Boutique Hotel - Adults Only offers its guests a sauna and a seasonal outdoor pool. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the boutique Hugo's Boutique Hotel - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star St. Julian's hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hugo's Boutique Hotel - Adults Only offers 40 accommodations with tablet computers and minibars. Each accommodation is individually decorated. Beds feature premium bedding. 48-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This St. Julian's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy breakfast daily.
Hugo's Boutique Hotel - Adults Only has 6 restaurants serving lunch and dinner.
Rocco's Whiskey Lounge – On-site lobby lounge. Open daily.
Hugo's Lounge – This sushi bar specialises in Asian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hugo's Terrace – This brasserie specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hugo's Pizza & Pasta – This family restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Hugo's Boutique Hotel - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization of 50% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
