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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby
Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

View in a map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (King Hearing Mobility Access)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Single Room (King Bed Room)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Room (Executive King Room)

  • 20 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Regency St. Louis at The Arch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 3,949 reviews
The price is €120
includes taxes & fees
22 Aug - 23 Aug
Hyatt Regency St. Louis at The Arch

About this property

The Arch Convention Hotel

Hotel with an indoor pool, a quick walk to America's Center Convention Complex
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at The Arch Convention Hotel. During your stay, you're just a quick walk from Washington Avenue Historic District. Free WiFi in public areas, a free manager's reception, and an indoor pool are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of America's Center Convention Complex and Dome at America’s Center
The Arch Convention Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Arch Convention Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 187 out of 1005 reviews
Rating 4 - Poor. 124 out of 1005 reviews
Rating 2 - Terrible. 176 out of 1005 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Stayed 2 nights in May 2025

2/10 Terrible

Tonia

Disliked: Property conditions & facilities, room comfort
We paid for two nights with no breakfasts which was promised in the reservation
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the hotel had a comforting atmosphere, and I felt safe at the hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Ryann

Stayed 1 night in May 2025

4/10 Poor

Joanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had surprisingly been upgraded into a HUGE suite. The place is absolutely beautiful. Plus there is access to a snack shop 24/7. They are doing construction outside so their parking lot was unavailable. However, there was a huge parking lot right around the corner that was open to the public. It cost us $12 to park for the night! I am very picky and this hotel exceeded my expectations!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel was under construction so the floor our room was on was a mess. Parking was horrible, the parking lot is also under construction. So you have very limited street parking and a pay lot. They say they offer breakfast however they don’t. The room its self was very nice. Just getting to the room is less than desirable conditions.
Stayed 2 nights in May 2025

2/10 Terrible

Noah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay

Room had roaches and had to go to a hotel down the street
Stayed 2 nights in May 2025

6/10 Okay

Johnathon

I don’t believe the A/C in the room worked it was very warm and never seemed to cool down.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Stayed 2 nights in May 2025

8/10 Good

Stephen

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I was able to check in many hours earlier than I was supposed to so I really appreciate the staff. Unfortunately, the restaurant was closed and there was construction going on throughout the day. Very clean room.
Stayed 1 night in May 2025

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in May 2025

6/10 Okay

Nobel

Liked: Cleanliness, staff & service, property conditions & facilities
Feels closed
Stayed 1 night in May 2025

2/10 Terrible

René

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in extremely poor shape. Not a single usb charge point, bathroom extractor fan not working, bathtub had patches of paint peeling off, as well as only 2 sides of the mirror lighting working. Overall poor lighting, funky, musty odour throughout the whole hotel, no breakfast, no restaurant operating during weekdays. Reception staff very unhelpful and had no record of our booking. Disservice to the Holiday Inn brand as well as Expedia
Stayed 2 nights in May 2025

6/10 Okay

Kerry, merrillville

Travelled with family
NA
Stayed 3 nights in May 2025

6/10 Okay

Rosalind, Phila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower however the water didn’t turn completely off. No closet at all; no where to hang clothing. No where to put your suitcase. Not a user friendly room. Couldn’t regulate the temperature. Old thermostat was loose on the wall and I had play with it to change the temperature, bad! Breakfast was terrible. Kept running out of food that wasn’t even good.
Stayed 3 nights in Apr 2025

6/10 Okay

Kristin

Business traveller
Liked: Staff & service, room comfort

Ok but not fantastic

This was a business trip and while the staff were very friendly, we had some concerns about the cleanliness of the space. The room next to ours appeared to be in the middle of a deep clean/mattress change, which gave us concerns for the overall cleanliness of the hotel. The location was fairly convenient, but the hotel could use a face lift, and the surrounding road leading to the hotel could use some repairs. We heard from multiple colleagues who live nearby that this was not a safe area, though we did not experience any issues ourselves. All staff that we talked with were friendly and helpful. The pool looked like fun, though we did not have time to use it.
Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Jena

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in need of updating. There were a lot of issues within the rooms. Parking was a nightmare.
Stayed 1 night in May 2025

4/10 Poor

Cynthia

Stayed 1 night in May 2025

2/10 Terrible

Jon

Stayed 2 nights in May 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Deon

Stayed 2 nights in Apr 2025

4/10 Poor

Catherine

Stayed 2 nights in Mar 2025