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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

View in a map
811 N 9th Street, St. Louis, MO, 63101
  • Place, Dome at America’s Center
    ‪9 min walk‬
  • Place, Busch Stadium
    ‪14 min walk‬
  • Place, Gateway Arch
    ‪16 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (King Hearing Mobility Access)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Single Room (King Bed Room)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Room (Executive King Room)

  • 20 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Regency St. Louis at The Arch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 4,036 reviews
The price is €126
includes taxes & fees
2 Oct - 3 Oct
Hyatt Regency St. Louis at The Arch

About this property

The Arch Convention Hotel

Hotel with an indoor pool, a quick walk to America's Center Convention Complex
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at The Arch Convention Hotel. During your stay, you're just a quick walk from Washington Avenue Historic District. Free WiFi in public areas, a free manager's reception, and an indoor pool are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of America's Center Convention Complex and Dome at America’s Center
The Arch Convention Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Arch Convention Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Reviews

The Arch Convention Hotel Reviews

6.6

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 277 out of 1023 reviews
Rating 8 - Good. 221 out of 1023 reviews
Rating 6 - Okay. 191 out of 1023 reviews
Rating 4 - Poor. 144 out of 1023 reviews
Rating 2 - Terrible. 190 out of 1023 reviews

Reviews

6/10 Okay

Rosalba

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Location of the hotel was great due to how close everything is and free parking on the street. The hotel is needs many improvements, AC was not working, and looks run down.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Zachary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

The hotel was kinda run down and dirty the chair had stains on it the bath tub was cracked. Said it had a beautiful view of downtown but it didn't. Tiny 4ft pool and no breakfast or ceareal or anything to eat
Cracked tub
Beautiful view
Make up i guess from previous
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Stayed 1 night in Jun 2025

6/10 Okay

Matty

Liked: Staff & service
My bathroom had hair everywhere.
Stayed 1 night in Jun 2025

2/10 Terrible

Alexander

Disliked: Staff & service, property conditions & facilities
The pool was closed our entire week long visit due to maintaj
Stayed 4 nights in Jun 2025

4/10 Poor

Sharday

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First checking in the doors to hotel were dirty and blurry like glass needed to be clean elevator was out of order didn’t swim because the pool was dirty found a roach under one of the beds cover just very disgusting and unsanitary
Stayed 2 nights in Jun 2025

2/10 Terrible

Lucas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Arch Convention Hotel Review. 6.25.25

No on-site parking. Paid parking a block away had a car window busted out. Pool was closed. Room didn't have AC. Hallways weren't very tidy or clean. Staff was friendly, but took 25 minutes to check in because they didn't have my reservation on file as I booked through Hotels.com
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Stayed 2 nights in Jun 2025

6/10 Okay

LLOYD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Nicolette

Stayed 1 night in Jun 2025

6/10 Okay

LLOYD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Ross

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed the night 6/19 & 6/20, night of 6/19 the room had no air conditioning and other guests had the same issue. Still had no air conditioning on 6/20, after multiple complaints brought to the staff by myself and other guests the staff moved people to different rooms. The third floor hallway smelled of sewage, even with the heavily discounted price due to no parking provided by the hotel this is not somewhere I will be staying again and do not recommend.
Stayed 2 nights in Jun 2025

4/10 Poor

Reed

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room is hot and dirty. There is meat on our floor. There are dirty sheets all in the hallway. Trash bags full of trash that have yet to be picked up. It talks about free parking, but they mean you can park on the streets. There is white powder all on the neighboring door and in the carpet of the hall. The thermostat is also broken. I literally cannot recommend finding somewhere else enough. The front desk worker is nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Ronda Arlene

Stayed 2 nights in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet did not work. No food restaurant , phone in room wasn’t working
Stayed 2 nights in Jun 2025

2/10 Terrible

Keandre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Olivia

Travelled with partner
Disliked: Cleanliness, amenities
When we first checked in, the room we were assigned had not been cleaned since the previous occupant. We brought this up to the front desk, and they graciously moved us to another room, which was appreciated. However there were stains on the sheets, ants in the bathroom, no working ice machines to be found (we tried 3), and the phone in the room was not connected, so we could not reach staff. Additionally the pool was closed. The front desk person we interacted with in the evening was pleasant and helpful, but other than that it was not a good experience.
Stayed 1 night in Jun 2025

8/10 Good

Tobias

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very comfy and quiet
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Stayed 1 night in Jun 2025

2/10 Terrible

Meaghan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool are was closed on Sunday and was left very untidy from the previous day.
Stayed 2 nights in Jun 2025

6/10 Okay

beau

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place looks abandoned from the outside and is in dire need of landscaping
Stayed 4 nights in Jun 2025