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The Moat House

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Photo gallery for The Moat House

Breakfast, lunch and dinner served
Garden
Property grounds
Superior Double Room
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Place, Cannock Chase
    ‪4 min drive‬
  • Place, Cannock Chase Country Park
    ‪5 min drive‬
  • Place, Penkridge Leisure Centre
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

The Moat House

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at The Moat House. During your stay, you'll be close to Stafford Gatehouse Theatre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Moat House also features a garden, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 4-star Stafford hotel is smoke free.

Guests are served free English breakfast daily from 8 AM to 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • In-room cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Helena

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect…the room, the friendly and professional staff and the delicious breakfast
Stayed 1 night in Feb 2026

8/10 Good

Georgina

Liked: Staff & service, amenities
We enjoyed our stay overall, but I did feel that some areas of the hotel are starting to look a little tired and could benefit from a refresh. For a hotel with 2 AA Rosettes, I expected a higher standard of cleanliness in certain parts of the property. Nothing major, but small details made the place feel less polished than I anticipated. The staff were lovely and the atmosphere was welcoming — it just feels like the hotel is ready for a bit of attention to bring it back up to the level its rating suggests.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Room was a cool, 13 degrees cool. Comfortable bed, good dinner and breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice place to stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and surroundings. Hotel spotless. Excellent customer service and a special thank you to Sian on the front desk as she was extremely helpful and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Garry

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The welcome was excellent and the room was beautiful.
Stayed 1 night in Jan 2026

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel and very friendly staff. Only minor issue was that neither window in bedroom or bathroom shut properly and it was December with a bitterly cold wind. Luckily we are ok with a cooler room and just shut the curtains. We had a small dog with us and
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly warm excellent service from receptionists to the breakfast service. Beautiful room 105 with views of nature & the canal. Exquisite specail historical place to be and spend time. You feel very welcomed
breakfast with a view Canal & nature
Moat House sunrise glow
Winter Sunrise
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

2/10 Terrible

Rizwana

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Over-rated. Horrible room and paid extra for superior room and early check in. Lack of choice for food. Left after a few hours as couldn’t stand the thought of being in that room. Nothing to eat . Went out to eat and went home. Didn’t stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
great stay highly recommend Hotel A+
Stayed 1 night in Dec 2025

8/10 Good

AHMED

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Had the three course Sunday dinner in the restaurant which was lovely. The bar had wood burners so was nice and snug. The room was to a high standard. We opted for breakfast in bed which again was good quality and generous. Free car parking just off the M6.
Stayed 1 night in Dec 2025

8/10 Good

DAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening meal excellent, room was upgraded to superior but quite old fashioned, needs bringing upto date
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
The room was spotless and very comfortable. All the staff were efficient, friendly and helpful. Although it was a very busy Saturday evening in the bar and restaurant, we had excellent and attentive service. The quality and presentation of our meal was exceptional. A thoroughly enjoyable stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff were all excellent blending professionalism with friendliness perfectly. We were upgraded to a lovely room overlooking the canal. Food and drink were both great!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, All the staff were professional and welcoming. We would definitely stay again.
Stayed 1 night in Nov 2025