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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property

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Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Exterior
Property amenity
Lobby
Outdoor wedding area
Daily full breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar

Explore the area

View in a map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
  • Place, University Hospital of North Tees
    ‪9 min drive‬
  • Place, Teesside University
    ‪11 min drive‬
  • Place, Riverside Stadium
    ‪13 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Exterior
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4.3 out of 5, Excellent, 1,000 reviews
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includes taxes & fees
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About this property

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Suburban hotel with a fitness center and a sauna
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW. During your stay, you'll be within walking distance of Butterfly World. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine while dining at The Birdcage
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Preston Park and a few minutes from Butterfly World
As a guest of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Stockton-on-Tees hotel.

For a fee, guests can enjoy full breakfast daily.
The Birdcage - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 9 to 11 for adults and GBP 9 to 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Birdcage

Things to do

  • Bicycle rentals
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults, and GBP 9.00 to 11.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 428 reviews
Rating 8 - Good. 149 out of 428 reviews
Rating 6 - Okay. 84 out of 428 reviews
Rating 4 - Poor. 47 out of 428 reviews
Rating 2 - Terrible. 17 out of 428 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Business trip

Very dated with poor decoration evrywhere
Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a family room and checked in late. Girl at reception friendly and the cleaners were lovely. As was the man at the pool check in. Breakfast was tasty but breakfast service wasn't at all good. The room was noisy and the curtains barely kept out the light. We normally stay at the redworthhall watch is very comfortable for similar money I'm afraid
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Stay

Staff were friendly and helpful. Bed was comfy and breakfast was good. Room was very dated and very dusty/dirty in places/bathroom dated. There was also a little bit of a smell in the room. Given this, dont think it was worth the money paid.
Stayed 1 night in Jul 2025

4/10 Poor

david

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

Just a lack of attention to detail. The kettle cable could not reach the desk, shower head was wobbly and did not work well and so many more problems.
Stayed 1 night in Jul 2025

6/10 Okay

Steve J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a night stay before flight. The mattress was sagging a bit and toilet was clogged. The spa area was very nice and staff and food was delicious. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

gary

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, amenities
Stayed 12 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Clive

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service at all levels. Restricted menu and mediocre food. Room periodicall smelt of cigarette smoke, either drifting in from the window which didn't close or through the ventilation duct. Dismal.
Stayed 4 nights in May 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

Had a lovely, stay Clean, comfortable & friendly place
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in May 2025

6/10 Okay

Laurence

Stayed 1 night in May 2025

6/10 Okay

Ian

Travelled with family
Liked: Amenities
Breakfast was very poor
Stayed 1 night in Apr 2025

6/10 Okay

Andi

Travelled with partner
Disliked: Property conditions & facilities
We stay here only because it is the closest hotel to family. The hotel is OK but a bit run down. We had the same room this visit as our last and the carpet was new but the bathroom fittings were as worn as before. I can't recommend the Parkmore and if I had another viable option, I'd take it.
Stayed 1 night in Mar 2025

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay away

Worst nights sleep I’ve ever had. Mattress was about 3 inch thick. Spring coming through. I’m commented to the receptionist on check out and she just replied “oh “.
Stayed 1 night in Mar 2025

6/10 Okay

philip

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

I love staying here. This is my 4th stay. Staff is lovely, rooms are perfect comfortable and it’s great to have the addition of the gym can’t wait to be back
Stayed 2 nights in Feb 2025

4/10 Poor

clive

Travelled with family
Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tracy

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Noisy Rooms

The building is lovely and rooms as clean and reasonably comfortable. But I had to switch rooms after being woken by the noise from the next room. The couple in the next room weren’t being particularly noisy, but the walls were so thin that I could hear every word of their conversation. Having to repack and switch rooms after already having been asleep is far from ideal. It also took half an hour to be taken to my new room. Pillows are also like sleeping on concrete.
Stayed 1 night in Feb 2025