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The Swan Hotel

4.0 star property

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Photo gallery for The Swan Hotel

Couples treatment room(s), body treatments, aromatherapy
Couples treatment room(s), body treatments, aromatherapy
Interior entrance
2 restaurants, breakfast, lunch, dinner served; British cuisine
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
High Street 1, Lavenham, Sudbury, England, CO10 9QA
  • Place, Little Hall Lavenham
    ‪2 min walk‬
  • Place, Corpus Christi Guildhall
    ‪2 min walk‬
  • Place, Church of Saint Peter and Saint Paul
    ‪9 min walk‬
  • Airport, London (STN-Stansted)
    ‪57 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

In-room safe, individually furnished, desk, iron/ironing board

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double or Twin Room

In-room safe, individually furnished, desk, iron/ironing board

Premium Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Design Double or Twin Room

Design Double or Twin Room

Design Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Swan Hotel

2 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and massage/treatment rooms.
The Swan Hotel offers 45 accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at The Swan Hotel. During your stay, you're just a quick walk from Little Hall Lavenham. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at The Gallery Restaurant
  • Full breakfast served daily for a fee
  • Indulge with hot stone massages, body scrubs, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Steps from Little Hall Lavenham and Corpus Christi Guildhall
  • Dogs welcome for a fee (restrictions apply)
The Swan Hotel offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Swan Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Sudbury hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
The Gallery Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Brasserie - This brasserie specializes in British cuisine and serves lunch and dinner. Reservations are required. Open select days.
Airman's Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 19 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Airman's Bar
  • The Brasserie
  • The Gallery Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Sudbury
Swan Hotel Sudbury
Hotel The Swan Hotel Sudbury
Sudbury The Swan Hotel Hotel
The Swan Hotel Sudbury
Swan Sudbury
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Sudbury
The Swan Hotel Hotel Sudbury

The Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 434 reviews
Rating 8 - Good. 96 out of 434 reviews
Rating 6 - Okay. 19 out of 434 reviews
Rating 4 - Poor. 11 out of 434 reviews
Rating 2 - Terrible. 1 out of 434 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some brilliant staff, some probably new staff but on average very good staff. Good food.
Stayed 2 nights in Nov 2025

10/10 Excellent

LIZ

Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel , with so many original features . It was clean and the staff were amazing . Especially Julia on reception , Pedro and Junior in the Gallery restaurant , which serves Michelin quality dishes . This is our go to place whenever we are visiting Lavenham .
Stayed 2 nights in Oct 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been before. Food is excellent and lounges warm and cody
Stayed 2 nights in Oct 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities

Poorly thought out bathroom.

We stayed for 2 nights, whilst the room was very nice the bed was poorly made (quilt hanging out of the quilt cover). The bathroom extraction was almost non existent, it got extremely steamy after the shower was run. Also, I reported the fact that there is no shower cubicle, just a shower attachment over the bath with no shower curtain ! With even very careful handling this ultimately leads to getting the bathroom floor very wet. Finally, if you decide to take a bath instead, the toiletry containers are too high to reach without standing up to use them. Poorly thought out. Shame as the hotel and staff are great.
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel

Love this place. Staff are friendly and helpful and food is delicious!
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special hotel

A really wonderful stay at The Swan. Can’t fault a thing. Lovely, friendly staff, beautiful bedroom, great dining and bar, lots of great lounge areas and garden seating, and a super spa too. We will definitely be back - thank you!
Stayed 2 nights in Aug 2025

4/10 Poor

Stephen

Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

R C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James, Westcliff on Sea

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and professional. Comfortable hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unique experience for character and ambience. Loved every minute of our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely comfortable stay with our dog Bella. The best dog friendly hotel we have stayed in. Nothing was too much trouble.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & efficient staff old world charm easy access for my disabled husband attractive building wonderful food right in centre of village which had interesting buildings and shops ...would definitely recommend The Swan and would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steve, Ashbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location brilliant staff the best place to stay
Stayed 1 night in Nov 2024

8/10 Good

Jennie

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel rooms were fine - comfortable and clean. However, we didn’t like the mass of pigeon mess and dead pigeons on the roof areas which were visible from the upstairs corridor windows. I did write to the hotel about this issue before posting a review but had no response so have to conclude that they don’t care!
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely couple of days

The Swan Hotel is a unique venue in a historic village which is like stepping back to Tudor times. Our large room had recently been refurbished and was lovely with a large super comfy bed. Personally I’d have preferred a walk in shower to one over the bath. Nice to have a safe in the room but positioning on the wardrobe floor wasn’t very practical.
Stayed 2 nights in Sep 2024