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Mercure Sydney

4.5 star property

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Photo gallery for Mercure Sydney

Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Exterior
Balcony Room, 1 Queen Bed, City View
Local cuisine
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
818-820 George Street, Chippendale, NSW, 2000
  • Place, University of Technology Sydney
    ‪2 min walk‬
  • Place, Capitol Theatre
    ‪9 min walk‬
  • Place, International Convention Centre Sydney
    ‪12 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds, City View

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Room, 1 Queen Bed, City View

Balcony Room, 1 Queen Bed, City View

Balcony Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds (Family)

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds (Family)

8.0 out of 10
Very good
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(82 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

7.8 out of 10
Good
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Sydney

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Mercure Sydney's great location. During your stay, you're just a quick walk from Capitol Theatre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Platform 818
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from University of Technology Sydney and 4 minutes by foot from Ultimo College
Mercure Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 18626 square feet (1730 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Mercure Sydney. Parking is available for a fee.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eve's Bar
  • Platform 818

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 18,626 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Mercure Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 656 out of 1284 reviews
Rating 8 - Good. 423 out of 1284 reviews
Rating 6 - Okay. 121 out of 1284 reviews
Rating 4 - Poor. 55 out of 1284 reviews
Rating 2 - Terrible. 29 out of 1284 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Catherine, Honolulu

Travelled with partner
Liked: Staff & service
Excellent location and transportation location. Good place to stay for a few nights. Could use some better beddings. Overall, good for a basic stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Welcoming, quiet and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Gagandeep Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much
Stayed 3 nights in Dec 2025

4/10 Poor

Elissa

Business traveller
Disliked: Room comfort
Had trouble with the air con. I couldn't turn it off. It kept turning on automatically throughout the night. Very annoying and uncomfortable and loud.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Jeannie Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, accommodating staff and a general feel good all around
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas George, Lavington

Stayed 1 night in Nov 2025

4/10 Poor

Deniz

Disliked: Amenities, property conditions & facilities
I was there for a two-day work trip, and I was genuinely surprised by the amount charged—both personally and from a business point of view: $450 per night for a “4-star” hotel. The location was good, but the amenities were not. The room was small and just okay. The gym, however, had rusted equipment, water everywhere as if there was a leak, and it felt very dated and poorly maintained. I’ve stayed at other hotels in Sydney for much less and received far better value. The staff however were incredible and friendly :)
Stayed 1 night in Dec 2025

6/10 Okay

Peta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean however, cleaners opened our door at 650am and woke us up.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern room. Friendly staff. Breakfast was great
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Disliked: Staff & service
Had to ask 5 times to get fresh cups and crockery. Other than that.... clean. Comfortable beds good location
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room and buffet breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The staff were friendly and helpful. Really convenient to get from the airport via train.
Stayed 2 nights in Nov 2025

8/10 Good

Tina

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiggy

Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room, excellent staff. Very helpful. Allowed late check out as we slept through alarm. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in staff were friendly very helpful The room was clean tidy and comfortable The staff at breakfast were friendly and polite
Stayed 1 night in Nov 2025

8/10 Good

Daniel, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast. Kids really enjoyed using the pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Annette, TAMWORTH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Clean and tidy. Great location. Staff were excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy check-in and lovely staff
Stayed 2 nights in Nov 2025

4/10 Poor

Kwai Yiu Keith

Disliked: Cleanliness, amenities
It was a disappointing experience and situation
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Sanjay

Stayed 1 night in Nov 2025