Sydney Harbour Hotel

4.0 star property
VIP Access

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Photo gallery for Sydney Harbour Hotel

Reception
Superior Room, Harbour View (King)
Exterior
Outdoor pool, pool loungers
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Parking available

Explore the area

Map
55 George Street, The Rocks, NSW, 2000
  • Sydney Harbour Bridge
    ‪8 min walk‬
  • Circular Quay
    ‪10 min walk‬
  • Sydney Opera House
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Two Double Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Two Double Beds with Harbour Views

  • Harbor view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Queen

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King with Harbour View

  • Harbor view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior King

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe King with Harbour View

  • Harbor view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive King

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room with Harbour View

  • Harbor view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Ambassador Harbour View

  • Harbor view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sydney Harbour Hotel

Hotel with a 24-hour front desk, steps from Overseas Passenger Terminal
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, valet parking, and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, convenience store, and a gift shop
  • Guests have great things to say about the pool and the location
  • Steps from Overseas Passenger Terminal and 8 minutes by foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 750 out of 1635 reviews
Rating 8 - Good. 523 out of 1635 reviews
Rating 6 - Okay. 238 out of 1635 reviews
Rating 4 - Poor. 89 out of 1635 reviews
Rating 2 - Terrible. 35 out of 1635 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nachiketas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Apart from the location (the rocks), the rest of the amenities leave a lot to be desired. Outdated bathroom fittings, bugs/insects in the bathtub, Staff with some bad attitude, and mediocre breakfast. To add to the folly your view of the opera house is pretty much blocked by a ship parked most of the time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gershon

Stayed 2 nights in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Stay was great, very clean and great location in The Rocks. Only problem was after getting off the elevator, we had to navigate four pieces of luggage down several additional steps to enter our room. Not fun when you are handicapped and suitcases are full because we are going on a cruise departing from Sydney. It was definitely different than any other hotel we have stayed in previously. Did enjoy happy hour in the lobby!
Stayed 4 nights in Jan 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was warm and damp. We never really got to a comfortable temperature. Staff was very accommodating and kept our luggage for about 4 hours before we were able to check in. Lobby area is very comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

Great location but room was very underwhelming for the price.
Stayed 1 night in Jan 2025

8/10 Good

Paula A.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was in a perfect location to walk to just about everything. The inside was a little worn and run-down. Our room was clean, the beds were comfortable. The staff failed to let us know that there was a restaurant on the second floor and that there was a roof top pool with amazing views (we already knew about the roof top pool).
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if heading out on a cruise. Walk to the terminal and trading station. Shopping and eateries readily available.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Good for overnight

Place is medium range type of hotel. Excellent location in The Rocks. Steps away from the cruise terminal.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2024

6/10 Okay

julie

Liked: Cleanliness, room comfort

Good situation but dated

Lovely situation for everything in Sydney, especially public transport and the overseas passenger terminal. The rooms are clean but dated and could do with a a few more comforts. I feel that there is a lack of staff as they were very sparse, foyer could do with more seats and furnishings. No offer of help with luggage. The pool is ok and the view great when the cruise ships leave, spa wasn’t working either. Breakfast is expensive for what you get so better to go out to local cafes which are right on the doorstep.
Stayed 2 nights in Jan 2025

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great Location

Great location. I love the Rocks and its close to trains, buses and ferry’s.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property, gorgeous entry/lobby, and the area it was in, was perfect. The hot tub was chilly and that was disappointing. The building is older but has what you need. The cleaner needs to vacuum the carpet all the way to the edge, there was raised rim of dust and dirt along the edges, use the attachments! That was gross. Other than that, things were as they should be.
Stayed 3 nights in Jan 2025

8/10 Good

cheryl

Liked: Cleanliness, staff & service, room comfort

Great location

Positives- great location, fantastic rooftop views, pool, clean, comfortable bed,friendly staff, tea tray in room Speedy check in Negative- hotel is tired and rooms are in need of updating especially the bathroom. We were upgraded - thank you - room was great size but again tired. No bottled water in room Bar and restaurant are not open every day which I found amazing especially Australia Day and being a central hotel, so no atmosphere in reception
Stayed 1 night in Jan 2025

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing to comment on is the sink didn’t drain.
Stayed 2 nights in Jan 2025

4/10 Poor

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk , not clean , old and dated … next to no water pressure and no plug for the bath or sink .. 2.5 star hotel at best
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Bathroom fittings a bit tired but v simple to use !
Stayed 2 nights in Jan 2025

4/10 Poor

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof for viewing the Australia Day fireworks. The Pool tiles need to be repaired !
Stayed 3 nights in Jan 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were elevators or some kind of access to the rooms that didn’t require a walk around the entire floor to get to your room. Should definitely be more handicap accessible in that regard.
Stayed 3 nights in Jan 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the Harbour. Walkable to the Bridge, Circular Quays & Opera House. Markets were fantastic.
Stayed 1 night in Jan 2025

4/10 Poor

Kaitlyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location if you can deal with mold and old.

Bathrooms had a lot of mold, employees would hide in back room instead of manning the desk, the front desk phone was never answered (mailbox was full and employees acted surprised by frustration that it was impossible to find an employee). Great location, easy walk to everything. A handful of very helpful employees and cleaning staff but would not recommend.
Stayed 4 nights in Jan 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Cruiseport basically across the street. Right in the heart of the Rocks and Circular Quay. Staff excellent. Property is just dated.
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

SHIH ENG

Travelled with family
Liked: Cleanliness, staff & service
Hotel is dated. Room needs update.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location, location, location
Stayed 1 night in Jan 2025