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Buckatree Hall Hotel

3.5 star property

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Photo gallery for Buckatree Hall Hotel

Exterior
Bar (on property)
Bar (on property)
Restaurant
Superior Twin Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
The Wrekin, Telford, England, TF6 5AL
  • Place, The Wrekin
    ‪29 min walk‬
  • Place, Sunnycroft
    ‪3 min drive‬
  • Place, Wellington Civic and Leisure Centre
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds (Scenic View)

Standard Twin Room, 2 Single Beds (Scenic View)

Standard Twin Room, 2 Single Beds (Scenic View)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Buckatree Hall Hotel

Along with a bar/lounge, this hotel has WiFi in public areas and a business center. Other amenities include conference space, concierge services, and dry cleaning.
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Buckatree Hall Hotel, you'll be within walking distance of Sunnycroft. A bar, a business center, and dry cleaning service are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Wellington Civic and Leisure Centre and a few minutes from Sunnycroft
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are available in public spaces for a fee. A business center and 6 meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3.5-star Telford hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 788 reviews
Rating 8 - Good. 274 out of 788 reviews
Rating 6 - Okay. 135 out of 788 reviews
Rating 4 - Poor. 65 out of 788 reviews
Rating 2 - Terrible. 45 out of 788 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2025

8/10 Good

dave

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Nice room, basic bed linen and shower. Staff very nice, no restaurant facilities, yet.
Stayed 3 nights in Dec 2025

8/10 Good

Trevor, Telford

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Not the best sadly but ok for one night. Bed had crisp packets under it, bathroom cold despite radiator being on. New owners from last month so some policies have changed like check in time but they kindly allowed me to check in half an hour early at 1430. Hotel needs money spent on it as very dated sadly. Ideal for walking the Wrekin though
Stayed 1 night in Dec 2025

4/10 Poor

Vera

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not well cleaned (dust on wall lights and carpet. Room was also very cold so it wasnt the sleep i was lookimg for. Only 1 shower gel and 1 shampoo (tiny bottles) provided for a booking of 4 people. Cubwebs in the bethroom, rusted bathroom rail with stained shower curtain. Thebstay was not worth the money paid!
Stayed 1 night in Nov 2025

8/10 Good

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Stella

Liked: Cleanliness, property conditions & facilities
Great service, very accommodating. Room was a decent size and good price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean, Manchester

Stayed 1 night in Nov 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Amenities
Reasonably Cheap, nice location, friendly staff, no issues however the hotel is a little worn out and smells quite musty. No kitchen at all means no dinner or breakfasts are available which isn’t ideal. Apparently it says this on their website but doesn't mention it on booking.cm
Stayed 1 night in Nov 2025

2/10 Terrible

Hayley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Business traveller
Liked: Cleanliness
Disliked: Amenities
Service from front desk was good. Quality of the room could be improved as the bed was hard and lighting was variable in the rooms and toilet seat was unpredictable.
Stayed 2 nights in Nov 2025

4/10 Poor

Catherine

Business traveller
I booked a superior deluxe room and was give a single room with moldy bed sheets and no bath towel. When I questioned this the reception staff advised that the room had been allocated by the system. I know this was incorrect as the receptionist who booked me in asked the manager if i should be allocated room 108 (superior deluxe) or 110 (single) and he advised to allocate me room 110. Very disappointed. No wifi, internet connection, TV had only 2 channels that worked. Spolit my mood for my stay sadly.
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
No breakfast option or inclusion, Lift not working, TV intermittently working and kettle broken lid. Parking good and friendly reception and offer of help due to lift not working.
Stayed 2 nights in Nov 2025

4/10 Poor

C

Disliked: Amenities
The shower was permanently locked on scalding hot, and there was no food available at the hotel.
Stayed 1 night in Nov 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service
Disliked: Amenities
The room itself was pleasant and clean. The staff were helpful. The hotel itself is getting dated and in need of a bit of refurbishment. One major issue, no restaurant. No food available at all, no evening meal, no breakfast, even though breakfast was available when I booked. It could be so much more, set in lovely grounds, quite a nice building, but suffering from a lack of attention to decoration.
Stayed 1 night in Nov 2025

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Why were there empty food packets underneath the bed? Why did the shower drip when turned on and have no flow? Why were there black bits on the bed linen? Why does it cost £15 to leave luggage prior to check-in? Why were the rooms not clean? Having paid £110 for a double room for my daughter and her partner I would expect much more. They left as soon as they could the next day and who could blame them. Clearly standards are so low; simply how can management and staff accept paying guests knowing that the guests will be exposed to such poor conditions. Only the location of the Wrekin saves it; such a poor hotel in such a wonderful location. Suffice to say my family or I will never be going back
Stayed 1 night in Nov 2025

8/10 Good

Dean, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Good for when working away although the restaurant should be up and running by now and also have draught beer on
Stayed 4 nights in Nov 2025

2/10 Terrible

Gareth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under new ownership but in general needs to be gutted and started again now.
Stayed 1 night in Nov 2025

4/10 Poor

Andrew

Stayed 3 nights in Nov 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
The hotel was in a quiet location, the room was clean, tidy of a little dated in its decor. If/ when the owners start to update I’d suggest putting power sockets with USB charging points each side of the bed, the bed was comfortable and I had a good nights sleep during my stay.
Stayed 2 nights in Nov 2025

4/10 Poor

jessica

Was expecting to get food when we arrived to be told their restaurant wasn’t open as changed owners this was not advertised on the website. Although the room was okay the smell outside the room smelt of a fire. No heating also. Also took a while for them to find our booking. Hopefully all theses things can be fixed
Stayed 1 night in Nov 2025

6/10 Okay

Dean, Manchester

Liked: Cleanliness, staff & service
All was well but should have put in the website that bar and restaurant was out of action as your in the middle of know where
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid £40 and were quite happy for 1 night. We didn’t have breakfast booked. But the restaurant/bar was closed and there isn’t anything close by without a car. But shop/pubs minutes away by car. Room was freezing, lots of people complaining or being given heaters. We were moved and then perfectly warm. Carpets on stairs need a hoover. Nice decor in rooms. They felt clean. Reception were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I have stayed at this hotel twice before you then could get food delivered to your room. This time there was no food available and had to go to a pub to find a meal, no breakfast available again had to go out to find some and no bar. Definitely the worst stay I've had there and will not be going again. Hugely disappointed.
Stayed 2 nights in Oct 2025