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Buckatree Hall Hotel

3.5 star property

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Photo gallery for Buckatree Hall Hotel

Restaurant
Point of interest
Exterior
Superior Twin Room
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
The Wrekin, Telford, England, TF6 5AL
  • Place, The Wrekin
    ‪29 min walk‬
  • Place, Sunnycroft
    ‪3 min drive‬
  • Place, The International Centre
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.4 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room, 2 Single Beds (Scenic View)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Buckatree Hall Hotel

Hotel in Telford with a 24-hour front desk and a bar
Along with a bar/lounge, this hotel has WiFi in public areas and a business center. Other amenities include conference space, concierge services, and dry cleaning.
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Buckatree Hall Hotel, you'll be within walking distance of Sunnycroft. A bar, a business center, and dry cleaning service are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Sunnycroft and a few minutes from New Bucks Head Stadium
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are available in public spaces for a fee. A business center and 6 meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3.5-star Telford hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 763 reviews
Rating 8 - Good. 265 out of 763 reviews
Rating 6 - Okay. 130 out of 763 reviews
Rating 4 - Poor. 61 out of 763 reviews
Rating 2 - Terrible. 45 out of 763 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but wasn’t told no bar or restaurant
Stayed 1 night in Jul 2025

6/10 Okay

Mrs. Sarah Jane Worthington

Travelled with family
Liked: Cleanliness, staff & service
Arrived late just to use the hotel to sleep for one night, left early the next morning. The hotel seemed very dated in its decor, however it was clean and comfortable for an overnight stay and the rate was excellent for two rooms.
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Compensation required

Absolutely no hot water this morning. How are you meant to wash? Compensation required please.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice, Staff were very friendly and helpful. The room was clean and tidy, enjoyed the view with a beer on the balcony.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

6/10 Okay

Alasdair

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Adam

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at All Costs – Absolutely Awful Experience Our stay at the Buckatree Hotel was nothing short of a nightmare. From the moment we walked in, it felt like stepping into a time warp—straight back to the early 2000s, and not in a good way. The entire building is severely outdated, with damaged doors lining the corridors and wallpaper peeling from nearly every wall. It honestly felt like the place hadn’t seen a proper renovation in decades. We booked a family room, but the moment we stepped inside we were hit with a strong smell of damp. Water marks were clearly visible on the walls, and the room looked like it had been thrown together with whatever furniture was left in a clearance sale—nothing matched and everything looked tired and worn. Now for the beds... if you can call them that. We would’ve had a better night’s sleep on a park bench. Lumpy, uncomfortable, and clearly long past their use-by date. Worst of all, the room was freezing during the night. Both of our kids were shivering and miserable, and there was no way to heat the room. It was honestly heartbreaking watching them try to sleep through the cold. We were supposed to stay for two nights but checked out first thing the next morning. It was that bad. I wouldn’t let my worst enemy spend a night here. They advertise this place as a 3-star hotel, but in reality, it should be condemned. Absolutely avoid—this place needs a serious overhaul or shutting down completely.
Stayed 2 nights in Sep 2025

10/10 Excellent

Camiel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Brilliant place to lay your head for 2/3 nights

I loved it here. The staff were brilliant and very friendly. I will defo be booking again. Wanted to stay next week but they are fully booked. Will definitely be there again really soon. The location is perfect if you love scenery and the tranquil atmosphere is second to none. My 4 yr old also loved it here. Great leave if you have a pet too. The walks are fantastic. With breath taking views. You get what you pay for. It’s cheap and cheerful so no point in complain about the decor etc if you book here. Makes no sense in my opinion.
View from in the woods.
Picture of the hotel from across the road.
View from the woods across the road.
View from the window of our room.
Stayed 4 nights in Aug 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
NO BREAKFAST
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
I think they need to review the website, there’s no bar ,no breakfast apart from some stale bread and old cheese,outside has not been cleaned for a long time,
Stayed 2 nights in Aug 2025

6/10 Okay

Grahame

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property was fair for the price we paid under £ 40 per night. Was in need of complete refurbishment. Lifts did not work. Kettle had to be replaced due to poor condition. Currently would rate this below motel style
Stayed 2 nights in Aug 2025

8/10 Good

Rozie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A good hotel for a good price. The hotel staff were friendly and solved our problems quickly and easily. Rooms were clean and the beds were very comfortable! Would have liked the restaurant to be open or room service, but this was not available so we had to get a food delivery. Breakfast, however, was well priced and had a good selection. Gym was also closed. Location was beautiful - our room over looked the lake and was lovely to sit and have a coffee on the balcony. Would consider booking again when I am next in the area.
Stayed 1 night in Aug 2025

4/10 Poor

Clare

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The bed was very uncomfortable and there were no food or drink options available. This place has loads of potential but needs some care and attention.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

A few issues

returning to the hotel on 2nd night the room had not been cleaned. The reception said you had to request this and you should have been told when you arrived. Although the room was clean and a great view the TV system is complex and a gave up. I would have phone reception but the phone in the room did not get reception when button pressed
Stayed 3 nights in Aug 2025

2/10 Terrible

ELAINE

Disliked: Cleanliness, property conditions & facilities
Would not recommend - Very dirty shower curtain disgusting . Towels we only had one large and a hand towel . Pillows were very thin . room really odd the wallpaper was horrid each panel had strips of glue showing so the overall room looked unkept . We were not brave enough to stay for breakfast the low price does reflect the standards . could easily be so much better The staff were friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Garath

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and a nice place to stop
Stayed 1 night in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Stayed here a few times, shame the kitchen wasn’t open for a cooked breakfast, but the room only price was very reasonable. Nice area especially if you like country walks around the Wrekin.
Stayed 1 night in Aug 2025

6/10 Okay

IAN

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Overnight stay

The hotel is very tired and has been neglected during the last year. Our twin room was clean and everything was okay. They do not provide meals, just a continental breakfast at £6-50. Alright for one night at the price, but probably wouldn't stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

The hotel is shocking, unclean, messy, unexpected added costs, not the be stayed at again!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs serious refurbishment

The first impression was good: seemed like a decent hotel, the room size was good, had a balcony that was facing the pond. Also, hood location for hikers. However, when had a closer look, we realised that this hotel needed a serious refurbishment: a light didn’t work, a face mirror was missing, the carpets and curtains should get an upgrade. Also, they gave us one bottle of shower gal and one bottle of shampoo for two adults and one child. However, we could go to the reception to ask for replenishment. Basically, the hotel has a potential to do well, but it seems that the management would rather spending minimal amount of money possible to ensure the basic function worked. I would be surprised if this hotel will last in the long run if this practice continues.
Stayed 2 nights in Jul 2025

8/10 Good

julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the Night Manager trying to enter my room with his pass key at 1:45am on Sunday morning!!! This spooked me and spoilt my trip, resulting in a nasty case of delayed shock, including migraine and vomiting. Fortunately before retiring I had taken the precaution of barricading the door with my musical instruments, overnight bags and a very noisy security device, which alerted me to the intruder. I phoned the police at that time, who are very interested in this individual.
Stayed 2 nights in Aug 2025

6/10 Okay

Jouline

Liked: Cleanliness, staff & service
Very relaxing atmosphere. Quiet and refreshing
Stayed 2 nights in Jul 2025

6/10 Okay

Dwayne

Disliked: Cleanliness, property conditions & facilities
It is nothing special. Needs some investment and modernising.
Stayed 1 night in Jul 2025