Carlton Ambassador Hotel

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2 restaurants; breakfast, lunch and dinner served
Exterior
2 restaurants; breakfast, lunch and dinner served
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Sophialaan 2, The Hague, 2514 JP
  • Place, Plein 1813
    ‪2 min walk‬
  • Place, Peace Palace
    ‪7 min walk‬
  • Place, Mauritshuis
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

Royal Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Room (Residence)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Carlton Ambassador Hotel

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Carlton Ambassador Hotel offers 88 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Carlton Ambassador Hotel. During your stay, you're just a quick walk from Plein 1813. Free WiFi in public areas, 2 restaurants, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 7 minutes by foot from Peace Palace and a 3-minute drive from Mauritshuis
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Carlton Ambassador Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star The Hague hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • Street parking available
  • Parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 30 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 488 reviews
Rating 8 - Good. 173 out of 488 reviews
Rating 6 - Okay. 32 out of 488 reviews
Rating 4 - Poor. 5 out of 488 reviews
Rating 2 - Terrible. 5 out of 488 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, great location
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Trevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming and helpful staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel near city center for food and shopping and close to tram service. Hotel was very clean and residence rooms were nice with plenty of room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
We had a wonderful room overlooking the garden. Beds were very comfortable. The staff was very attentive and the food in their restaurant Sophia was excellent. The hotel is on a quiet street but close to shopping, palaces, and restaurants. Can’t wait to return!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
Such a nice hotel with great staff. It is a bit out of the center which makes it nice after touring all day.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel in hervorragender Lage.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kerry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good decor. They offer room service, although that was not used. It is perfectly located for a trip to den Haag.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Thyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Parking is an issue.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Cansu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and safe.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally friendly and ready to assist.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
class Hotel, very central with spacious rooms, and great bar and terrace. Staff always very friendly and helpful
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Sophia

Liked: Staff & service
Staff were very friendly. Easy location. Ok breakfast. Rooms just very noisy and dark. Limited facilities
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vivianti

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is the best . Waitress very friendly .
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Johanna Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff, lightly aged bathroom but the room it self is very nice and comfy beds. Good location for a quick city visit. Quiet but close
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Thorben

S
Stayed 2 nights in Oct 2025