Cerulean Tower Tokyu Hotel

5.0 star property

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Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Lobby
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(22 reviews)
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Japanese Suite with Lounge Access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(49 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite with Lounge Access, Non Smoking

  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 125 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Queen Room, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort King Room, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Superior King Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Superior Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Deluxe King Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Corner King Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Corner Twin Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non Smoking

  • Sleeps 2

Comfort King Room Non Smoking

  • Sleeps 2

Comfort Superior King Room Non Smoking

  • Sleeps 2

Comfort Superior Twin Room Non Smoking

  • Sleeps 2

Comfort Deluxe King Room Non Smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Comfort Corner King Room Non Smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

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About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and a full-service spa
This smoke-free hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Cerulean Tower Tokyu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at COUCAGNO, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • 7 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s restaurant, COUCAGNO will be closed on January 7, 2026.
Due to maintenance, this property's executive lounge will not be available on January 27, 2026, from 10:30 AM-2 PM. Check-in and check-out service will be available at the front desk and the lounge service at the Cerulean lounge during this time.
A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 8 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 7 2026 to January 7 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1427 out of 1722 reviews
Rating 8 - Good. 192 out of 1722 reviews
Rating 6 - Okay. 60 out of 1722 reviews
Rating 4 - Poor. 27 out of 1722 reviews
Rating 2 - Terrible. 16 out of 1722 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, however They insisted that they didn’t have info that one of the kids was 12 (despite that was part of the info requested when I booked) and unlike other hotels on this trip they didn’t make the room arrangements for this and an extra bed was not provided, so bed arrangements were not ideal
Stayed 3 nights in Aug 2025

10/10 Excellent

Roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 stars on the amenities and service! We checked in on a rainy day, and the staff took our luggage right away, and wiped each of the suitcase dry. We got the Superior King room, and it was very spacious for 2 people. We got an idyllic view of the Tokyo tower. Amenities in the room are abundant, from the slippers, to the little teas and chocolates they lay out during turndown service. Staff is amazing, special shoutout to the staff at the Cerulean lounge for their hospitality! Location is great! Within walking distance to the Shibuya station for the N’ex and Yamanote lines, about an easy 10 min walk. There is a 7-11 attached to the hotel, and plenty of dining options around. Will highly recommend this hotel and will be our base next time we are back in Tokyo
Stayed 3 nights in Sep 2025

10/10 Excellent

Chih-lin

Stayed 3 nights in Sep 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great service great view;
Stayed 4 nights in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ninah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 5 star hotel

I have stayed in Tokyo at many different 4-5 star hotels and this is beyond my favorite!!!! It is close to everything including Shibuya crossing. The staff is so professional and nice. The views are mind blowing. This is the only hotel I would recommend to stay again at.
Lounge
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. Clean. Beautiful L’octainne bathroom products. Hotel staff made us feel very welcomed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

adlina

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanne, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff, clean rooms, good location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Vilay, Greenfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - great location
Stayed 3 nights in Aug 2025

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place. If traveling with kids below, be ware that they won’t be able to use any of the amenities including the swimming pool. Otherwise, restaurant staff is the best by far then the security as well as the reception personnel are amazing!
Stayed 6 nights in Aug 2025

10/10 Excellent

Sergey, Los Angeles

Stayed 3 nights in Aug 2025

10/10 Excellent

ZHI YE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lan, Costa Mesa

Stayed 4 nights in Aug 2025

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with view! Short walking distance to the subway station and Shibuya crossing. Friendly staff and great check-in experience. The staff immediately took over the luggage and provided a cold towel on a very hot day! Very thoughtful!
Stayed 4 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class in everyway
Stayed 3 nights in May 2025