Cerulean Tower Tokyu Hotel

5.0 star property

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Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(50 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Single Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • Sleeps 5
  • 2 Large Single Beds

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Cerulean Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Newly Renovated - Comfort Queen Room - Non-Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non Smoking

  • Sleeps 2

Comfort King Room Non Smoking

  • Sleeps 2

Comfort Superior King Room Non Smoking

  • Sleeps 2

Comfort Superior Twin Room Non Smoking

  • Sleeps 2

Comfort Deluxe King Room Non Smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Comfort Corner King Room Non Smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

Similar properties

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants, 6-minute walk to Shibuya Crossing
This smoke-free hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Cerulean Tower Tokyu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at COUCAGNO, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • 6 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1444 out of 1734 reviews
Rating 8 - Good. 190 out of 1734 reviews
Rating 6 - Okay. 59 out of 1734 reviews
Rating 4 - Poor. 26 out of 1734 reviews
Rating 2 - Terrible. 15 out of 1734 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic hotel to start our stay in Japan. The location in Shibuya was perfect. Near the Shibuya scramble and plenty of sights. Also near Shibuya station. The staff were excellent and the amenities top notch. We loved our room on the 28th floor. The view was amazing and the spacious room was located on the corner of the building looking towards the scramble and also towards Fuji. Nothing to complain about.
Stayed 2 nights in Nov 2025

10/10 Excellent

Siegfried, Burnaby

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very comfortable room, kind staff
Stayed 1 night in Nov 2025

10/10 Excellent

JESSE

Stayed 2 nights in Nov 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was incredible.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Staff was fantastic, room exceeded our expectations. Hotel is ideally located. Could not have asked for more.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 6 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Sep 2025

2/10 Terrible

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
just a great hotel shibuya
Stayed 9 nights in Sep 2025

10/10 Excellent

morven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel Faultless
Stayed 8 nights in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Excellent and fast service
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so excellent. The staff went above and beyond!
Stayed 3 nights in Oct 2025

10/10 Excellent

Taramarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very polite and very knowledgeable
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazong hotel and staff, so many amenities and only about a five minute walk from Shibuya Crossing
Stayed 3 nights in Oct 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view, good restaurants, excellent staff -- in particular the concierge! I always stay here when in Tokyo because it is close to Shibuya station for trains and metro -- and also for the NEX (Narita Express) train from Narita Airport -- only 60 mins compared to 2-2.5 hour taxi or bus ride.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely one of the best hotels I've ever stayed at. The location is great for exploring the city, the room was beautifully clean and comfortable, the view from the higher floors (including from the bar) is stunning at night time, and the Japanese breakfast is truly amazing - but the main thing that sets this hotel apart is the staff. Everyone we interacted with was so friendly and helpful and put such care into ensuring we had a special experience. We will be staying here again when we come back to Tokyo, and would highly recommend to others!
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
Top floor hotel bar
Hotel room
Stayed 2 nights in Oct 2025

10/10 Excellent

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 6-night stay very much. In terms of location, it is very convenient. The airport bus stops at the hotel itself so I had no issues navigating with luggage. It is also a short walk from Shibuya station and all the surrounding malls and food options. We also took a nice stroll from the hotel to Nakameguro. The staff were generally very helpful and polite. The room was clean and we were provided with all the amenities one could possibly expect.
Stayed 6 nights in Oct 2025

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is very nice need more English speaking. And better way to treat a guest
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025