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HOTEL MYSTAYS Ueno East

3.0 star property

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Photo gallery for HOTEL MYSTAYS Ueno East

Daily buffet breakfast (JPY 1760 per person)
Front of property
Reception
Hallway
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ueno Park
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Zoo
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 28 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

HOTEL MYSTAYS Ueno East

Hotel with a restaurant, near Sensoji Temple
A restaurant, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Our customers tell us they enjoy HOTEL MYSTAYS Ueno East's walkable location. During your stay, you're just a quick walk from Kitchen Town. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests speak favorably about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS Ueno East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant serves breakfast only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,600 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children
  • Covered self parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 999 reviews
Rating 8 - Good. 444 out of 999 reviews
Rating 6 - Okay. 164 out of 999 reviews
Rating 4 - Poor. 51 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Spacious room. Convenient to transportation and Ueno Park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location in a quieter street, loved the staff. Very close to Ueno Park and handy for Asakusa! I woukd stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and helpful staff
Stayed 6 nights in Sep 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I think it was really worth the price. It was kinda old and I wouldn’t say it was the cleanest hotel because of that but it made my trip worth what I paid
Stayed 1 night in Sep 2025

10/10 Excellent

Chu Myat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Naryalette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Many convenient stores nearby
Stayed 2 nights in Aug 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here!
Stayed 4 nights in Jul 2025

8/10 Good

Maria, Saskatoon

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Zhao

Stayed 1 night in Jul 2025

2/10 Terrible

Nimit

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Terrible experience. Aircon not cooling room down after 2 hours inside room. Hotel provided clock / room temperature showing 23 degree. Upon checking with reception, they said set aircon dial to high which is just fan dial no temperature setting in room. If that doesn’t work, open window of room or can borrow fan. It’s terrible for aircon to not work when outside temperature during day is 33 humid and nights are 23.
Stayed 1 night in Jun 2025

8/10 Good

Abraham

Stayed 2 nights in Jun 2025

8/10 Good

Tanya Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.
Stayed 2 nights in May 2025

10/10 Excellent

Parwinderpal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easily accessible nd connected to evry corner of city
Stayed 3 nights in Jun 2025

8/10 Good

Legeinia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to station and Family Mart
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Ueno, Asakusa areas and transportation to other areas
Stayed 4 nights in May 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints w

Another friendly staff, clean place! Location was nice as it was just off the busy road, so it was quiet, but convenient location to walk to places and to take the train. I liked the Eco option when I was booking the room, but they brought new towels every day anyway.
Stayed 2 nights in May 2025

8/10 Good

Sakda

Stayed 3 nights in May 2025

10/10 Excellent

Jastin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and calm neighborhood, with lots of good food options nearby! Very walkable and easy to get around in! A train station away from all the places you would like to see. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience during my 6 night stay at this hotel. It is conveniently located near 2 stations. Our room is very spacious for Tokyo. Staff is also very friendly and knowledgable.
Stayed 6 nights in Apr 2025

8/10 Good

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs
Stayed 2 nights in Apr 2025