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Henn na Hotel Tokyo Ginza

3.0 star property

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Photo gallery for Henn na Hotel Tokyo Ginza

Restaurant
Laundry
Exterior
Universal Twin Room Non Smoking
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-2-1 Tsukiji, Chuo-ku, Tokyo, Tokyo, 104-0045
  • Place, Kabuki-za Theatre
    ‪6 min walk‬
  • Place, Tsukiji Outer Market
    ‪6 min walk‬
  • Place, Ginza Six
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for ReFa Corner Twin Room, Non Smoking

ReFa Corner Twin Room, Non Smoking

ReFa Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Twin Room Non Smoking

Universal Twin Room Non Smoking

Universal Twin Room Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ReFa Corner Twin Room

In-room safe, desk, laptop workspace, soundproofing

ReFa Corner Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Universal Twin Room Non-smoking

In-room safe, desk, laptop workspace, soundproofing

Universal Twin Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

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Daily buffet breakfast for a fee
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,350 reviews
The price is €52
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KOKO HOTEL Tsukiji Ginza

About this property

Henn na Hotel Tokyo Ginza

A restaurant, a microwave in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Limited housekeeping is available.
Henn na Hotel Tokyo Ginza offers 98 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Henn na Hotel Tokyo Ginza. During your stay, you're just a quick walk from Tsukiji Outer Market. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Onsite recreation includes bike rentals
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • 7 minutes by foot from Tsukiji Outer Market and a 2-minute drive from Tokyo Imperial Palace
There's a restaurant on site. WiFi is free in public spaces. Henn na Hotel Tokyo Ginza also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star Tokyo hotel is smoke free.

Henn na Hotel Tokyo Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Robot Hotel Henn na Hotel Tokyo Ginza
Robot Hotel Henn na Hotel Ginza
Robot Henn na Tokyo Ginza
Robot Henn na Ginza
Henn Na Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel
Henn na Hotel Tokyo Ginza Tokyo
Henn na Hotel Tokyo Ginza Hotel Tokyo

Henn na Hotel Tokyo Ginza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 570 reviews
Rating 8 - Good. 222 out of 570 reviews
Rating 6 - Okay. 53 out of 570 reviews
Rating 4 - Poor. 15 out of 570 reviews
Rating 2 - Terrible. 14 out of 570 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly. The only problem I had was that I requested additional pillows for my back support and was denied.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Rosalie

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, affordable price, and clean room (bathroom was less than ideal this time).
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Facilities in the hotel were great! Impressed with the cleanliness of the hotel. The food at the lounge was good, and we like the additional service of biscuits and drinks after breakfast hours. Overall very satisfied with our stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, hotel was perfect - loved the robots, room was great, breakfast was reasonable, and the free cocktails were a nice touch. Totally hassle free stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lolita

Liked: Amenities
Great location, very clean hotel.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, unbeatable area convenient store few steps away.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and convenient
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Erlene

Free breakfast i Near convenience store and train stations.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel at a great price. Friendly staff, clean rooms, unique front desk robots, nightly drinks and all day snacks. Highly recommend.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

KHOA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple quiet and friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Candice Joan

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were nice and i love the breakfast and snacks and the free drinks offered .
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Ginza
Stayed 1 night in Jan 2024
Verified

8/10 Good

Ka Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffes working in the hotel!
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

Annaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and no sound from outside buzzling convenient place near train station and near convenience store accessible place the breakfast is nice even it’s simple but delicious they have free alcohol drinks and coffee soft drinks you can check in and check out in the computer robot no human staff in front but process for check in and checkout is easy they have multilingual language definitely come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small place with lots of extras, like microwave and breakfast and a cleaning machine.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff is very helpful and friendly. Had a nice stay there!
Stayed 11 nights in Apr 2023
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. Not really in city centre but near 2 train stations of different lines. Includes basic breakfast. Quiet area around hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room clean and comfortable
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well located, easy to use public transportation. Very clean and friendly staff.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
The best!
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Tokyo hotel stay!

A very clean and comfortable hotel. High quality mid-range accommodation with basic breakfast and coffee/refreshments available all day. Free luggage storage. Robots at reception add to the experience. Metro station 100m away Great Tokyo hotel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Nov 2024