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Hotel Gracery Ginza

4.0 star property

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Photo gallery for Hotel Gracery Ginza

Exterior
Reception
Lounge
Comfort Double Room, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
7-10-1 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Ginza Six
    ‪1 min walk‬
  • Place, Kabuki-za Theatre
    ‪4 min walk‬
  • Place, Ginza Wako Building
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Executive Floor Twin Room Non-Smoking

Executive Floor Twin Room Non-Smoking

Executive Floor Twin Room Non-Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Floor Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Single Room Non-Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Extra Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed

8.4 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Double Room Non-Smoking

Executive Floor Double Room Non-Smoking

Executive Floor Double Room Non-Smoking

7.8 out of 10
Good
(21 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Floor Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Comfort Double Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Twin Room with Extra Bed Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Twin Room with Extra Bed Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Standard Double Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room With Wooden Floor Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room with Wooden Floor (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room with Wooden Floor (Room Facilities by ReFa)

8.0 out of 10
Very good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Room Facilities by ReFa)

Single Room (Room Facilities by ReFa)

Single Room (Room Facilities by ReFa)

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Non-Smoking(Room Facilities by ReFa)

Double Room Non-Smoking(Room Facilities by ReFa)

Double Room Non-Smoking(Room Facilities by ReFa)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Room Facilities by ReFa)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Extra Bed (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed (Room Facilities by ReFa)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Floor Twin Room with Wooden Floor Non-Smoking

Executive Floor Twin Room with Wooden Floor Non-Smoking

Executive Floor Twin Room with Wooden Floor Non-Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room-Non- Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room-Non- Smoking

  • Sleeps 1

View all photos for Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room Non-Smoking

  • Sleeps 3

View all photos for Single Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 1

View all photos for Single Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room（Room Facilities By Refa）

  • Sleeps 1

View all photos for Double Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room（Room Facilities By Refa）

  • Sleeps 1

View all photos for Double Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 2

View all photos for Twin Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room（Room Facilities By Refa）

  • Sleeps 2

View all photos for Twin Room With Extra Bed（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room With Extra Bed（Room Facilities By Refa）

  • Sleeps 3

View all photos for Concept Single Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Wooden Floor

  • Sleeps 1

View all photos for Concept Double Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Wooden Floor

  • Sleeps 2

View all photos for Concept Single Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Carpet

  • Sleeps 1

View all photos for Concept Double Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Carpet

  • Sleeps 2

View all photos for Executive Floor Triple Room Non-smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Triple Room Non-smoking

  • Sleeps 3

View all photos for Standard Comfort Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Comfort Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room- Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room- Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Double Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Floor Standard Twin Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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Exterior
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4.5 out of 5, Wonderful, 1,006 reviews
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About this property

Hotel Gracery Ginza

A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, express check-in and a vending machine are onsite. Housekeeping is not available.
Hotel Gracery Ginza offers 270 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains.

Our customers tell us they can't get enough of the helpful staff at Hotel Gracery Ginza. During your stay, you're just a quick walk from Ginza Six. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, an elevator, and a vending machine
  • Guests have great things to say about the location and the proximity to public transportation
  • Steps from Ginza Graphic Gallery and Yamaha Hall
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Hotel Gracery Ginza also features a vending machine, dry cleaning/laundry services, and express check-in.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hotel Gracery Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,420 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 13 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ginza Gracery
Ginza Hotel
Gracery Ginza
Gracery Ginza Hotel
Gracery Hotel
Gracery Hotel Ginza
Hotel Ginza
Hotel Ginza Gracery
Hotel Gracery
Hotel Gracery Ginza
Gracery Ginza Chuo
Hotel Gracery Ginza Tokyo, Japan
Gracery
Hotel Gracery Ginza Hotel
Hotel Gracery Ginza Tokyo
Hotel Gracery Ginza Hotel Tokyo

Hotel Gracery Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1235 reviews
Rating 8 - Good. 372 out of 1235 reviews
Rating 6 - Okay. 144 out of 1235 reviews
Rating 4 - Poor. 30 out of 1235 reviews
Rating 2 - Terrible. 24 out of 1235 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness
Hotel was nice overall, and service and conditions worthy of the price. It was upsetting that the hotel amenities were limited, and the Godzilla draw didn't really benefit hotel guests (not allowed on patio where the head is, restaurant with limited hours and [gasp] $10 espresso (standard shot) from the bar. Overall, it was nice, but ultimately an average stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
The hotel has a fantastic location in Ginza. It is close to transportation, convenience stores, and to a variety of sight-seeing locations. Staff is friendly and professional. Room was worked well.
Stayed 4 nights in Oct 2025

6/10 Okay

Kayoko

Stayed 3 nights in Aug 2025

8/10 Good

Kiyoko

Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat at the hotel.
Stayed 9 nights in Dec 2025

10/10 Excellent

Bryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 2 nights in Dec 2025

8/10 Good

Farrah

Travelled with family
Liked: Cleanliness, amenities
Staff were very helpful and location was excellent!
Stayed 3 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Located right in the middle of Ginza, the location was great when unloading shopping. Although we found it to be too touristy. The hotel has good amenties. However, understandably the room was quite small.
Stayed 5 nights in Nov 2025

6/10 Okay

Chiu Yin

Stayed 3 nights in Dec 2025

10/10 Excellent

Liam

Stayed 2 nights in Dec 2025

8/10 Good

Kazue

Good place, smooth check in, clean room, thank you so much!
Stayed 1 night in Dec 2025

8/10 Good

Adam

Stayed 3 nights in Nov 2025

6/10 Okay

Jimmy

Stayed 3 nights in Nov 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Excessive dust under bed and behind seats.
Stayed 3 nights in Dec 2025

10/10 Excellent

henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room walking around close to train station
Stayed 4 nights in Nov 2025

8/10 Good

Jing Xian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite location in Tokyo. Next to Ginza Six with just minutes walk from the Ginza metro station. Small room but acceptable for the price. You don’t expect magic for Ginza’s room. A lot of F&B options in Ginza. You will have everything you need for shopping within Ginza. A 20 min taxi ride from Haneda Airport. My room came with a Dyson hair dryer. I loved it so much I bought one for my home. No bottled water provided but no issues for me.
Stayed 4 nights in Nov 2025

8/10 Good

ALI

Stayed 1 night in Nov 2025

10/10 Excellent

Jeehwan

Stayed 1 night in Nov 2025

8/10 Good

Ekta

Travelled with family
Liked: Cleanliness, amenities
Clean room with lovely amenities However bathroom looks and feels old, requires a refresh
Stayed 2 nights in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities
Clean room, easy check in availability on self service laudromat that can be monitored through the TV from the room. Location
Stayed 5 nights in Oct 2025

8/10 Good

Lilia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were friendly! Beautiful neighborhood! Room way too small unable to open my large luggage need to put in bed ! No lotion ,toothpaste you have to go to the lobby to get amenities !! Breakfast same variety everyday for 5 days stay ! I don’t think it meet 4 star hotel as I’ve said a great beighborhood
Stayed 4 nights in Nov 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional! Size of the room was perfect for 2 as there was a sofa between the beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

JUNG HWAN

Stayed 6 nights in Oct 2025

8/10 Good

ERIC

Travelled with partner
Liked: Staff & service, amenities
On average standard
Stayed 4 nights in Nov 2025

4/10 Poor

James

Travelled with partner
Disliked: Amenities
This is not a four star hotel. Not even close. Everything seemed cheap . Bedroom and bathroom fittings. Window was locked. Had to go to the reception to get bathroom freebies. No self checkout from room. I arrived a little early ( less than an hour) and was told i had to become a member to get the room. Took all details from me including a photo of my passport , email etc. No communication ftom them since.!! Restaurant / lounge were tiny.
Stayed 3 nights in Nov 2025