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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
VIP Access

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Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

Lobby
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Queen, Non Smoking (16-21F)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Place, Rikkyo University
    ‪7 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪12 min walk‬
  • Place, Sunshine Aquarium
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Small Double, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Small Double, Non Smoking (5-15F)

8.6 out of 10
Excellent
(38 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(69 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking (16-21F)

Superior Single Room, Non Smoking (16-21F)

Superior Single Room, Non Smoking (16-21F)

9.6 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(40 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F)

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Twin Room, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Single Futons

View all photos for Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Queen (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Queen (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin Plus (6-7 F), Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Plus, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Plus, Non Smoking (5-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Plus, Non Smoking (16-21 F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Plus, Non Smoking (16-21 F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Twin Plus, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Plus, Non Smoking (22-23F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Breakfast available
4.4 out of 5, Excellent, 1,123 reviews
The price is €104
6 Jan - 7 Jan 2026
Sunshine City Prince Hotel

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
This hotel features 6 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a meeting room.
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

The breakfast at Hotel Metropolitan Tokyo Ikebukuro gets high marks from our customers. During your stay, you'll be within walking distance of Sunshine Aquarium. You'll find features like free WiFi in public areas, plus 6 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Sunshine Aquarium and 7 minutes from Tokyo Dome
  • Airport shuttle service available for a fee
There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
All Day Dining Cross Dine - This buffet restaurant serves breakfast, lunch, and dinner.
Cuisine EST - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Dining & Bar OVEST - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Japanese HANAMUSASHI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Chinese KEI-LIN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1642 out of 2491 reviews
Rating 8 - Good. 642 out of 2491 reviews
Rating 6 - Okay. 148 out of 2491 reviews
Rating 4 - Poor. 33 out of 2491 reviews
Rating 2 - Terrible. 26 out of 2491 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed in a newly renovated room at the hotel for 3 days in mid-August. The Room We chose a smaller room which was extremely well appointed despite being smaller than the average north American room. The room had been redesigned from the ground up and exceeded all of our expectations. The Queen size bed and bedding was very comfortable. There was a built-in desk with a mini bar as well as shelves that provided plenty of room to store items. The bathroom included a shower and tub as well as a bidet toilet. The bath amenities were also high quality and plentiful. All the staff we encountered were great. Location The hotel is located in a safe quiet neighborhood near a mall and the main train station. There were plenty of restaurants and a 7-11 and Family mart a block away. I would highly recommend the hotel due to its location, staff and room quality.
Stayed 3 nights in Aug 2025

8/10 Good

Curwood

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay this hotel every year. Good location and airport bus service from the hotel is very convenient.
Stayed 1 night in Sep 2025

8/10 Good

Josephine

Travelled with family
Liked: Staff & service
need a bit of updating of the bedroom and carpet at common area, stains all over and looked dirty.
Stayed 6 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Amenities
Very good
Stayed 4 nights in Sep 2025

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 4 nights in Sep 2025

10/10 Excellent

Erick Demetrio Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Susan Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This was a lovely hotel but disappointed we were not told in advance some parts not open - rooftop restaurant and bar and pool - there was also no where to sit and say (read a book ) other than in restaurant or bar - foyer area not suitable busy snd noisy
Stayed 9 nights in Sep 2025

10/10 Excellent

Satomi, Camas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with actual people working at the Front Desk (not computer), a lot of drawers in my room, Bell Captain desk taking care of my luggage and others, all rental clothing included (but not socks) Gym... I missed those good-old-days hotel. I will come back!!
Stayed 8 nights in Sep 2025

10/10 Excellent

Segundo

Stayed 6 nights in Aug 2025

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The room was comfortable and the workers, from mgmt to the bell hop, were all polite and nice. We were looking for a wagyu dinner and mgmt was calling several restaurants and they were all booked. Then we called one in-house and walked us down to the restaurant to make sure we were given a table. What service!
Stayed 4 nights in Sep 2025

10/10 Excellent

FNU Lakhwinder Deep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms,polite staff
Stayed 6 nights in Sep 2025

10/10 Excellent

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the subway station. Great breakfast buffet.
Stayed 9 nights in Aug 2025

10/10 Excellent

Santi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, walkable to the station and within Yamanote line, means easy access arround Tokyo. Area is full of shopping and dining places, high and low, you dont have to go far. Service also excellent, always a helping hand, making sure you have a pleasant stay. This is my favorite hotel in Tokyo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was clean and well kept. Staff was really friendly and accomodating. Only issue was the gym was closed during my stay but other than that, everything was really great.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the place I will def be booking with you guys again for the next time I visit Japan
Stayed 5 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here 3 times, both by myself and with family. It's a fantastic hotel, nice rooms, great restaurants, and convenient access to conbinis, shopping, and the Yamanote line. I will stay here again, and I thoroughly recommend it for anyone who is considering this hotel!
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodney, Middlesbrough

Liked: Amenities, property conditions & facilities
I’ve stayed here for years! Small rooms by my UK experience, but maintained and regularly upgraded to a high standrd, with excellent hotel staff and facilities.
Stayed 22 nights in May 2025

10/10 Excellent

Miguel Angel, Stoughton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adore everything about my experience! The location couldn’t be better—just a quick 3-minute stroll to the station, with malls and shopping galore nearby! And let me tell you about the breakfast buffet—it was nothing short of amazing! So many delicious options to choose from! The toiletries had everything I needed, and the staff? They were incredible—so attentive and accommodating! I can't wait to come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel and convenience.
Stayed 6 nights in Aug 2025