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Hotel Sardonyx Ueno

3.5 star property

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Photo gallery for Hotel Sardonyx Ueno

The entrance to Hotel Sardonyx Ueno with a modern design, featuring a glass door entrance and potted plants at the sides.
Laundry room
A spacious dining area with a large round table surrounded by chairs, a potted plant, and a brick accent wall.
A modern reception area with a reception desk, a potted plant, and a seating area.
A hotel room with two beds, a wooden headboard, a painting above the beds, and a green curtain on the window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪2 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a green sofa, a small table, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (13.5sqm)

A hotel room with a bed, a green sofa, a small table, and a window with curtains.

Superior Double Room, Non Smoking (13.5sqm)

8.6 out of 10
Excellent
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a glass-enclosed bathroom, and a flat-screen TV.

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non-smoking, Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non-smoking, Standard Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Run of House , Non-smoking

A tray with two cups and a container holding colorful cards.

Run of House , Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Sardonyx Ueno

Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Sardonyx Ueno. During your stay, you're just a quick walk from Ueno Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Ueno Zoo and a 3-minute drive from Sensoji Temple
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Guests are served free continental breakfast daily from 7 AM to 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1006 reviews
Rating 8 - Good. 399 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 9 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ming

Clean room, staff nice, including breakfast, convenient
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Good location, free breakfast was nice and we had a nice view from the top floor
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KWOK MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near JR & metro stations
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy access to train station and convenience stores. Many places to eat near by.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Craig

Liked: Cleanliness
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in the heart of Ueno. Close to cherry blossoms and great street food and shopping too. Room is small but is to be expected for Tokyo. Free breakfast included. Staff is excellent and attentive to the needs of tourists.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice and accommodating! Hotel was clean and overall a nice stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market nearby. Two family marts nearby. Staff was friendly. Clean rooms. Small but enough.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Boo Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice quiet hotel with easy assess to shopping & food
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Ueno. Close to shopping, train station, and park!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yasaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the hotel location, amenities, cleanliness, staff politeness and efficiency, and the complementary breakfast. Our room had everything we needed and it was clean and renovated. The hallways and the elevators were older but I believe the hotel is working on renovating the entire establishment as the rooms were updated. The hotel was very close to important subway and bus stations and right by the Ueno markets and restaurants. I highly recommend this hotel for the great and accessible location, cleanliness and amazing staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark Joshua

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is really convenient in between two train stations and is walkable to other train stations nearby as well. The Keisei-Ueno station is nearby and is really convenient if you are coming from or going to Narita airport. The room is spacious enough for a solo traveler but could be cleaner. The amenities on offer are great. The staff are really helpful, welcoming and courteous as well. There is a really good dining option next to reception where you also eat your complimentary breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Room clean! Service amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

wai lun alan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, including eating n travelling.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and a good value. Rooms are very small by western standards but well maintained and cleaned.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good opción to Stay near the station
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

wai lun alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for eating out and travelling.
Stayed 5 nights in May 2023
Verified

8/10 Good

Supranee

Liked: Cleanliness, staff & service, amenities
Overall is so clean and free breakfast.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Rudy

Very kind and friendly staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

RUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location , and excellent staffs.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Sheung Mo Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with many restaurant
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Hanne

Liked: Staff & service
Everything is small, but the staff is friendly and the location is great.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Anothai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast and friendly
Stayed 5 nights in Mar 2023