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Hotel Sardonyx Ueno

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Sardonyx Ueno

The entrance to Hotel Sardonyx Ueno with a modern design, featuring a glass door entrance and potted plants at the sides.
A row of front-loading washing machines in a hotel room.
A modern reception area with a reception desk, a potted plant, and a seating area.
A spacious dining area with a large round table surrounded by chairs, a potted plant, and a brick accent wall.
A hotel room with two beds, a wooden headboard, a painting above the beds, and a green curtain on the window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪2 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a green sofa, a small table, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (13.5sqm)

A hotel room with a bed, a green sofa, a small table, and a window with curtains.

Superior Double Room, Non Smoking (13.5sqm)

8.6 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a glass-enclosed bathroom, and a flat-screen TV.

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non-smoking, Standard Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted artwork.

Standard Double Room, Non-smoking, Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Run of House , Non-smoking

A tray with two cups and a container holding colorful cards.

Run of House , Non-smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Smart Desk Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Sardonyx Ueno

Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Sardonyx Ueno. During your stay, you're just a quick walk from Ueno Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Ueno Zoo and a 3-minute drive from Sensoji Temple
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Guests are served free continental breakfast daily from 7 AM to 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

KUOHSIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friend staff, nice room, nice location and breakfaster.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

WAI YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast included is very nice! Excellent location, everything is nearby and walkable distance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ming

Clean room, staff nice, including breakfast, convenient
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location. Close to the metro but also super quiet.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Norio

Liked: Cleanliness
Limited but enough volume of breakfast / Accessibility is perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Good location, free breakfast was nice and we had a nice view from the top floor
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

KWOK MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near JR & metro stations
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy access to train station and convenience stores. Many places to eat near by.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well situated, close to two metro stops as well as numerous restaurants and shopping. It’s is also very close to Ueno Park and the Sensoji Shrine. The room was clean and perfect for a few nights in Tokyo. The breakfast option was convenient and tasty. The staff were extremely polite and helpful when ordering a taxi for the airport.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Fereidoun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel smelt a little. The breakfast was super meh.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice and accommodating! Hotel was clean and overall a nice stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in the heart of Ueno. Close to cherry blossoms and great street food and shopping too. Room is small but is to be expected for Tokyo. Free breakfast included. Staff is excellent and attentive to the needs of tourists.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Man Tai

Liked: Staff & service, amenities, property conditions & facilities
The portion of the breakfast is too small to an adult though it is complimentary.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Boo Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice quiet hotel with easy assess to shopping & food
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant 5-night stay. Overall good, some notes: - Free breakfast is one choice of several predetermined options. Small portions. To go option available which is convenient. - Shower/sink share one faucet - Very busy, full elevators especially during the morning
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market nearby. Two family marts nearby. Staff was friendly. Clean rooms. Small but enough.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

wai lun alan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, including eating n travelling.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

wai lun alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for eating out and travelling.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Ueno. Close to shopping, train station, and park!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good opción to Stay near the station
Stayed 10 nights in Feb 2025
Verified review

8/10 Good

Sheung Mo Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with many restaurant
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

RUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location , and excellent staffs.
Stayed 4 nights in Aug 2024