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Hotel Sardonyx Ueno

3.5 star property

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Photo gallery for Hotel Sardonyx Ueno

Property entrance
Reception
Twin Room, 2 Double Beds, Non Smoking
Interior entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪2 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (13.5sqm)

Superior Double Room, Non Smoking (13.5sqm)

Superior Double Room, Non Smoking (13.5sqm)

8.4 out of 10
Very good
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Run of House , Non-smoking

Blackout curtains, free WiFi, bed sheets

Run of House , Non-smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Smart Desk Double Room, Non Smoking

Standard Smart Desk Double Room, Non Smoking

Standard Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Smart Desk Double Room, Non Smoking

Superior Smart Desk Double Room, Non Smoking

Superior Smart Desk Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room Non smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Run Of House - Non-Smoking

Blackout curtains, free WiFi, bed sheets

Run Of House - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Smartdesk Double Room

Blackout curtains, free WiFi, bed sheets

Standard Smartdesk Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Smartdesk Double Room

Blackout curtains, free WiFi, bed sheets

Superior Smartdesk Double Room

  • Sleeps 2
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.0 out of 5, Very good, 1,004 reviews
The price is €81
8 Jun - 9 Jun
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About this property

Hotel Sardonyx Ueno

Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Sardonyx Ueno. During your stay, you're just a quick walk from Ueno Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Ueno Zoo and a 3-minute drive from Sensoji Temple
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Guests are served free continental breakfast daily from 7 AM to 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx

Sardonyx Ueno

Hotel Sardonyx Ueno Tokyo Japan

Hotel Sardonyx Ueno Hotel

Hotel Sardonyx Ueno Tokyo

Hotel Sardonyx Ueno Hotel Tokyo

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark Joshua

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is really convenient in between two train stations and is walkable to other train stations nearby as well. The Keisei-Ueno station is nearby and is really convenient if you are coming from or going to Narita airport. The room is spacious enough for a solo traveler but could be cleaner. The amenities on offer are great. The staff are really helpful, welcoming and courteous as well. There is a really good dining option next to reception where you also eat your complimentary breakfast.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Good location, free breakfast was nice and we had a nice view from the top floor
Stayed 2 nights in Feb 2026

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is older with very small room (smaller than our Shibuya rooms). However, breakfast and the laundry room (with status updates on the TV) is very much appreciated.
Stayed 4 nights in Feb 2026

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Room clean! Service amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

brian

Stayed 2 nights in Dec 2025

8/10 Good

Craig

Liked: Cleanliness
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Stayed 2 nights in Nov 2025

6/10 Okay

Ming Sian Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room clean, nice staff. No way to adjust air conditioning, room was very hot sometimes and turning on the ir conditioning only made it hotter.
Stayed 10 nights in Nov 2025

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice and accommodating! Hotel was clean and overall a nice stay.
Stayed 2 nights in Nov 2025

8/10 Good

Zhes Angel

Travelled with partner
Liked: Cleanliness, amenities
It seemed like a pretty old building and even though you could see how hard the housekeeping staff work it just never got clean enough to my standard. Staff are super helpful and breakfast had limited options but it was yummy. Bed was pretty comfy and we were able to get extra pillows. Washroom was super small and cramped. The hotel’s location was SUPER convenient
Stayed 5 nights in Nov 2025

10/10 Excellent

Xianzhu

Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Ueno. Close to shopping, train station, and park!
Stayed 1 night in Sep 2025

8/10 Good

Pui Yan

Travelled with family
Liked: Staff & service

Comfort hotel with reasonable price

Staffs are nice and helpful. Free breadfast is good and flexible as you can pick a cake with drink if you cannot catch the breakfast time. The hotel a little bit old fashion and size of room is small.
Stayed 11 nights in Aug 2025

10/10 Excellent

Benildo, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place near shopping, restaurant, transportation, museum, etcc. The hotel is near both JR line, subway station , and easy access to Narita airport using Keisei line. A few minutes walk to convini when you want to buy snack or drink during late night
Stayed 10 nights in Aug 2025

8/10 Good

Bariha

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is located in a safe, quiet and convenient neighbourhood. The staff are exceptionally friendly and go above and beyond to help — even if there’s a language barrier, they happily use tools like Google Translate to ensure clear communication. While the rooms are on the smaller side, they are thoughtfully designed and very comfortable. The complimentary breakfast was a lovely bonus, and the hotel’s partnership with Yamato Transport makes it easy to arrange luggage transfers between cities. There are also plenty of great dining options within walking distance, adding to the overall convenience of the stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

KYUNG SHUP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vianna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025

6/10 Okay

Chaohui

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine place for a quick stay. Breakfast was very underwhelming.
Stayed 1 night in Sep 2025

8/10 Good

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and a good value. Rooms are very small by western standards but well maintained and cleaned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lots of access to different train routes and the breakfast was delicious. AC is decent and is good enough to have a good nights rest after being in the heat all day
Stayed 4 nights in Aug 2025