Imperial Hotel, Tokyo

5.0 star property

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Photo gallery for Imperial Hotel, Tokyo

Gift shop
1 bedroom, premium bedding, down duvets, in-room safe
Lobby
Indoor pool
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪9 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Premier Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Premier Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Tower Building, Standard Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 2
  • 1 Double Bed

Standard Double - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Twin - Tower Bldg [Jan2:Check-in 3PM/Restaurant access limited due to full house]

  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Twin - Tower Bldg [Dec31-Jan2: Restaurant access limited due to full house]

  • Sleeps 2
  • 2 Twin Beds

Main Building Deluxe Twin

9.4 out of 10
Exceptional
(36 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(14 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

9.2 out of 10
Wonderful
(31 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

9.0 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building, Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Imperial Hotel, Tokyo

Family-friendly Tokyo hotel connected to the convention center, steps from Hibiya Park
This hotel features 8 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, 2 coffee shops/cafes, and a sauna are onsite.
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
The shopping around Imperial Hotel, Tokyo gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Hibiya Park. Free WiFi in public areas, 8 restaurants, and 2 bars are available.
  • Free WiFi
  • Enjoy French cuisine at Les Saisons, one of the property's 8 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Hibiya Park and 12 minutes by foot from Tokyo Imperial Palace
  • Airport, train station, and local-area shuttle service available for a fee
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Les Saisons - This fine-dining restaurant specializes in French cuisine. Reservations are required.
The Imperial Viking Sal - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kamon - This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 31 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Imperial Hotel, Tokyo offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1028 out of 1191 reviews
Rating 8 - Good. 119 out of 1191 reviews
Rating 6 - Okay. 24 out of 1191 reviews
Rating 4 - Poor. 12 out of 1191 reviews
Rating 2 - Terrible. 8 out of 1191 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, enjoyed the stay
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near Ginza. Great staff, service, location. We loved it and would absolutely recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Amenities
Even though our rate did not include breakfast, the buffet was excellent. Easily walkable to GINZA.
Stayed 3 nights in May 2025

10/10 Excellent

Vidalia, Somerset

Stayed 3 nights in Apr 2025

10/10 Excellent

Yichen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful location and very professional staffs.
Stayed 2 nights in Apr 2025

6/10 Okay

LOUIS, Glen Cove

Liked: Cleanliness, staff & service
Location can't be beat, extremely convenient. However, hotel decor is very outdated, right out of 1980's Moscow and definitely not up to what they are charging. Even numbered rooms in the tower face the tracks for the high speed rail and can be heard constantly because the windows are too thin. I would not stay here again, not a in line with the cost.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonier, Apollo Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars – An Exceptional Tokyo Stay at the Iconic Imperial Hotel Our recent stay at the Imperial Hotel Tokyo was nothing short of exceptional. From the moment we arrived, we were welcomed with the warm, polished hospitality that Japan is so well known for—but the Imperial takes it a step further, offering an elevated level of service that makes every guest feel like royalty. The Imperial Floor is particularly outstanding, offering spacious, modern rooms with premium amenities and meticulous attention to detail. Everything was spotless, beautifully maintained, and thoughtfully arranged. The staff was not only professional but genuinely welcoming—always ready to assist with a smile. Dining at the 17th floor Kobe beef restaurant comes with some of the best beef you can have in Japan. The location is another huge advantage. The hotel is centrally positioned with easy access to Ginza, Shibuya Crossing, Tokyo Skytree, the Imperial Palace, and the Ginza train station, making it incredibly convenient for sightseeing. Even Tokyo Disneyland and DisneySea are within comfortable reach, and Haneda Airport (HND) is a quick ride away. Whether you’re in Tokyo for business, leisure, or a family vacation, the Imperial Hotel Tokyo delivers elegance, comfort, and efficiency all in one. We can’t wait to return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyoko, Mount Waverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The imperial hotel is the one historical hotels in Tokyo with class and beauty. The large lobby welcomes guests courteously with well mannered staff. It is very quiet and comfortable room. The service of the floor staff are excellent. I will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 2 nights in Apr 2025

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great shopping in and around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rita

Liked: Staff & service, property conditions & facilities
Great hotel with exceptional ssrvice
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay!

We had a great stay, the room was large comfortable. The service, facilities, and amenities were impeccable. I highly recommend the Imperial Hotel at Tokyo.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy, Short Hills

Stayed 2 nights in Apr 2025

10/10 Excellent

Jaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and location

Friendly and professional staff, clean, organized and respectful
Stayed 2 nights in Apr 2025

10/10 Excellent

Aderonke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to Ginza
Stayed 5 nights in Apr 2025

10/10 Excellent

David L

Stayed 3 nights in Apr 2025

8/10 Good

tharun

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old time elegance and large spaces. Room was nice and the staff was friendly and helpful. Would definitely recommend the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service, wonderful rooms, easy connections to subway. Truly a 5 star experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch high end hotel

Service top notch. Unparalleled. Clean, amazing location, high end. Nothing negative to say.
Stayed 8 nights in Apr 2025

10/10 Excellent

Kristina

Stayed 2 nights in Mar 2025

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous hotel, which made it a bit impersonal (the only comparator I have is the giants in Las Vegas) but staff were friendly and helpful. Room was lovely, although a little dated, particularly the bathroom. Comfy bed, excellent location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were extremely nice and helpful. Highly recommended.
Stayed 3 nights in Apr 2025