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Luana Shibuya

2.5 star property

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Photo gallery for Luana Shibuya

Exterior
Mini-fridge, microwave, stovetop, electric kettle
Deluxe Twin Room
Queen Room
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
3-8-11 Hatagaya, Shibuya, Tokyo, Tokyo, 151-0072
  • Place, Tokyo Opera City Concert Hall
    ‪13 min walk‬
  • Place, Shinjuku Central Park
    ‪19 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Luana Shibuya

Hotel in Tokyo, near Yoyogi Park
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Housekeeping is available on request.
Luana Shibuya offers 24 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Luana Shibuya, you'll be within walking distance of Yoyogi Park. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff
  • Just a 3-minute drive from Yoyogi Park and 6 minutes from Shibuya Crossing
Luana Shibuya offers its guests multilingual staff. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Griddle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Luana Shibuya Hotel
Luana Shibuya Tokyo
Luana Shibuya Hotel Tokyo

Luana Shibuya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 92 reviews
Rating 8 - Good. 26 out of 92 reviews
Rating 6 - Okay. 13 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good: Location (close to train station, restaurants, convenience store), Clean, Laundry in restroom, Kitchen, Easy self-check-in in multiple languages via touch-screen interface (fast, good for introverts, no checkout needed), Quiet, Good WiFi. Bad: Self-check-in limited hours despite no-staff system, No dishwashing gloves. Notes: Not wheelchair accessible (property entrance, rooms).
Stayed 3 nights in Sep 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Sep 2025

4/10 Poor

Mary

Travelled with family
Disliked: Staff & service
No internet. Not in Shibuya..50 minute walk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Hotel was very clean and extremely functional. Felt very safe and had all of the amenities we needed!
Stayed 4 nights in Sep 2025

8/10 Good

Kenya

Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and close to train station.
Stayed 4 nights in Jun 2025

6/10 Okay

Juan

Travelled with group
Liked: Staff & service
Good stay
Stayed 5 nights in Jun 2025

6/10 Okay

Francisco

Travelled with partner
Disliked: Amenities
Location is perfect as it is in walking distance to Hatagaya metro station. There are multiple business in close distance to the property (convenience stores, supermarkets, pharmacies, bars, restaurants, hair dressers, laundries, etc). The property is newish and kept in very good conditions. It is perfect for just a couple of days stay. However, it is very inconvenient for staying more than 2 days. The reason is that it is tiny. You a confortable bed, a kitchenette and a bathroom (there is a washing machine but, there is not a dryer). It does not have a proper table were you can seat and eat. Neither has proper seats. There are very very limited kitchen utensils. We booked this property as it was marketed as an apartotel. However, it is a crossover between a tiny hotel room and an apartotel with inconvenient forniture. It is a pity because, even using the same space but, with clever forniture and kitchen utensils the effect would be much different. The location though is second to none. Also, the building looks solid and clean. Hope feedback is taken and an interior designer is hired to improve the product.
Stayed 10 nights in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable
Stayed 7 nights in Apr 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was beautiful and quiet in a busy city like Tokyo we couldn't hear any outside noise at night. the amenities in the hotel were also very nice. only thing could of been better would be some more and comfy pillows. would happily stay here again
Stayed 7 nights in Apr 2025

6/10 Okay

ethan

Stayed 12 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was certainly fun for 3-5 days, but after that we decided to move on and see other areas. Wish they had longer stays month discount pricing but they do not 確かに3〜5日間は楽しかったのですが、その後は移動して他の地域を見ることにしました。長期滞在の場合は月々の割引価格があればいいのですが、そうではありません
Stayed 5 nights in Apr 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Compact but perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a quiet more suburban area of Shibuya with some great local bakeries and ramen places, and the usual lawsons etc very closeby. We enjoyed coming back here compared to the very hectic Tokyo streets. While it’s not in the midddle of the madness it’s well connected to public transport, and was a good change. Useful to know it has a washing machine but no detergent or a dryer, but very close laundromats for drying
Stayed 5 nights in Jan 2025

10/10 Excellent

Rona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores and restaurants and also to yhe train stations
Stayed 4 nights in Jan 2025

8/10 Good

Bridgette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Dec 2024

2/10 Terrible

Benjamin

Stayed 1 night in Nov 2024

8/10 Good

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice & quiet. It’s more spacious than most of the hotel rooms you can book in Tokyo. Neighborhood was nice and quiet. Short walk to the train station. Some good shops & restaurants nearby.
Stayed 4 nights in Sep 2024

10/10 Excellent

LaMarr

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Padmanaban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accesible to all
Stayed 1 night in Jul 2024

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has no staff on premises. And they failed to email me a confirmation code, so I could not enter the building. I had to telephone and ask for help. His English was poor. Eventually he have me the confirmation number, but then there was no EXPLANATION of how to enter the room using keypad. Keypad did not activate even after I called and got more help. EVENTUALLY I got it to activate, it lit up and I was able to enter the room. Very small. I did not stay in the room I went elsewhere and lost my money. Just DREADFUL.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024