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Palace Japan Hotel

2.0 star property

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Photo gallery for Palace Japan Hotel

Exterior
Lobby
In-room dining
Hallway
In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2-31-6, Kiyokawa, Taito-ku, Tokyo, Tokyo-to, 111-0022
  • Place, Sumida River
    ‪10 min walk‬
  • Place, Yoshiwara Shrine
    ‪12 min walk‬
  • Place, Sensoji Temple
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Quadruple Room (2 Bunk Beds)

In-room safe, free WiFi, bed sheets

Quadruple Room (2 Bunk Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Single Bunk Beds

View all photos for Twin Room (1 Bunk Bed)

Twin Room (1 Bunk Bed)

Twin Room (1 Bunk Bed)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Single Room, 1 Single Bed

In-room safe, free WiFi, bed sheets

Single Room, 1 Single Bed

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Women only

In-room safe, free WiFi, bed sheets

Single Room, Women only

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room (2 Bunk Beds)

In-room safe, free WiFi, bed sheets

Triple Room (2 Bunk Beds)

  • Sleeps 4
  • 2 Single Bunk Beds

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About this property

Palace Japan Hotel

Hotel in Tokyo, near Sensoji Temple
Laundry facilities, a computer station, and free WiFi in public areas are available at this hotel. Other amenities include a vending machine. Bathrooms are shared and housekeeping is not available.
Palace Japan Hotel offers 62 air-conditioned accommodations with DVD players and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. A nightly turndown service is provided.

Our customers tell us they can't get enough of the helpful staff at Palace Japan Hotel. During your stay, you'll be within walking distance of Sensoji Temple. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a computer, laundry facilities, and a vending machine
  • Just a 3-minute drive from Sensoji Temple and a few minutes from Tokyo Skytree
Palace Japan Hotel offers its guests a vending machine and laundry facilities. A computer station is on site and WiFi is free in public spaces.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • Computer station

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch LCD TV
  • DVD player

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10 AM
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and R Pay
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted between 9 AM-6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Palace Japan
Japan Palace
Japan Palace Hotel
Palace Hotel Japan
Palace Japan
Palace Japan Hotel
Palace Japan Tokyo
Palace Japan Hotel Tokyo
Palace Japan Hotel Hotel
Palace Japan Hotel Tokyo
Palace Japan Hotel Hotel Tokyo

Palace Japan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 419 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 14 nights in Sep 2025

2/10 Terrible

Santiago

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Not ideal at all for families. Especially under 2,years old.
Stayed 7 nights in Oct 2025

2/10 Terrible

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is cool and nice, i like how everything was so simple, and their is a food mart and a 7/11 right across the street on each corner
Stayed 6 nights in Aug 2025

4/10 Poor

Cecilia

Travelled with family
Hardly can move y that room and on top of that you have to share bathroom with with everybody else in that floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Ruchitha

Stayed 4 nights in Oct 2025

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service
Simple hotel room and facilities, functional and clean. Shared bathrooms. Helpful and friendly staff. Good for older families or solo/ budget travellers. 7-11 shops very close, and 10 min walk from trains. Good location for NE Tokyo adventures.
Stayed 3 nights in Sep 2025

8/10 Good

Wei Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Hon Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Jul 2025

10/10 Excellent

Bik-Kee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very friendly & helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Marife

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience!

We stayed on the 7th floor and the view was beautiful. The staff are all so hospitable and welcoming. The water machine and the coffee on the 1st floor were great. The fridge in my room kept my water ice cold. The wifi was excellent. The smoking area was great for us. It was so peaceful and nice, we have no complaints at all. It was very close to different options for public transportation, whether it be bus or train. There is a 7/11 nearby and a small grocery store across the street. Give this place a stay! It was fabulous! The next time we go to Japan, this will be our place to stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Stayed 4 nights in Jun 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 6 nights in Jun 2025

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible for public transportation and quiet area. very safe at night
Stayed 3 nights in May 2025

2/10 Terrible

Joo Leng

Stayed 2 nights in Jun 2025

2/10 Terrible

Joo Leng

Disliked: Staff & service, room comfort

Horrible staff

Hotel Palace uaed to be my favorite choice of stay. However, this round, it was an horrified experience. First of all, the lady at the counter was not friendly, unlike an gentleman before her, who was very professional and helpful. When i asked for a new towel as i had been staying over a stretch of 6 days this time, she plainly told me i need to pay 100yen if i wanted to change towel...what was worst came later when i was waiting to take lift to my room, there was this untidy man on mask rudely questioned me why was i smiling at him (in Japanese), appeared to wanting to pick a fight. When i replied "nani mo shitenai", he rudely told me "ikeike!" Could he be the friend of the lady serving at the counter? I saw the man cleaning the terrace area of the morning, i guess he must one of the hotel staff..i think hotel management better into this seriously..this man really has some problem, he appeared like a chinpira.
Stayed 3 nights in Jun 2025

8/10 Good

Reiko

Liked: Cleanliness, staff & service
Very convenient place to the station and bus service . Tube and JR can access easily. Hotel is very quite and there are kitchen and laundry service
Stayed 3 nights in Jun 2025

10/10 Excellent

Shihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to Miami Senjuasahicho station.
Stayed 15 nights in May 2025

10/10 Excellent

Colun

Stayed 3 nights in May 2025

10/10 Excellent

Zechariah

Liked: Cleanliness, amenities, property conditions & facilities
I was there for one night but had an amazing view from the balcony. Rooms were small but came with TV and mini-fridge, bed was comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a floor only for woman. What i liked a lot.
Stayed 1 night in May 2025

10/10 Excellent

Abegail

Liked: Cleanliness, staff & service
Simple and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Deal for the Price

Pretty view of the city out the window and view of the Tokyo tower out a side door - for the price this was a nice perk. Kimiya-san at the desk was particularly helpful.
Stayed 4 nights in May 2025