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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    ‪3 min walk‬
  • Shibuya Crossing
    ‪5 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

Deep-soaking bathtub

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.2 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(25 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shibuya Granbell hotel

Hotel with a restaurant, a short walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Shibuya Crossing and a 3-minute drive from Roppongi Hills
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
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hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1059 reviews
Rating 8 - Good. 327 out of 1059 reviews
Rating 6 - Okay. 130 out of 1059 reviews
Rating 4 - Poor. 54 out of 1059 reviews
Rating 2 - Terrible. 23 out of 1059 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hunyi

Travelled with partner
Liked: Cleanliness, amenities
Property is conveniently located to Shibuya train station.
Stayed 11 nights in Mar 2025

10/10 Excellent

Randal a, reseda

Liked: Cleanliness, amenities
Great location and nice staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Guy Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 6 nights in Mar 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Amenities
We chose this hotel for its proximity to Shibuya station and it delivers on this point. We also researched room size and its premium twin room offers much more floor space than other hotels in the price range plus a large wardrobe so that one could unpack rather than living out of a suitcase. The downside is a scruffy reception; no public space and a really grotty carpet in the room. It’s fortunate they provide slippers as I wouldn’t walk with bare feet on that carpet
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia, largo

Liked: Cleanliness, staff & service, amenities
Good stay. The room could definately benefit from some renovations - nothing too wrong with it but there was paint chipping and some other little things i noticed. Location was good, just a 5 minute walk from shibuya station and shibuya scramble. Plenty of food options around, including a 7-11 lol. I would say this is in the more low-key 'local' part of shibuya. The staff were very kind and friendly. I enjoyed my time at this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated for people who are touring Shibuya or even Tokyo as whole. It’s close to shopping, tourist spots, dining, and public transportation.
Stayed 3 nights in Mar 2025

6/10 Okay

Ann

Travelled with family
Liked: Staff & service, amenities
It's an amazing location but rooms are dated
Stayed 5 nights in Feb 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo

Stayed 3 nights in Mar 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable. Friendly staff. Hotel a bit dated, but no big deal.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Aliyah

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely use this hotel the next time I am in Tokyo
Stayed 3 nights in Feb 2025

2/10 Terrible

Jasmine

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Stayed 3 nights in Dec 2024

10/10 Excellent

WAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.. 4 mins to train station for easy transportation.. lots of shopping mall & restaurants around hotel area.,excellent staff service. I will highly recommended this hotel. I give 5 stars
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Staff & service, amenities
Overall it was a great stay here. The coffee machine in the back made my life so much easier every morning and everytime I needed to head back to the hotel for a bit of a break from exploring and walking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ranil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to Shibuya station. Plenty of shopping and food options that you could walk to. Friendly staff. If you take the train to the hotel, exit through the Shibuya station West gate.
Stayed 7 nights in Feb 2025

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Shibuya Crossing and train stations. Lots of restaurants within the immediate area. Recommend this hotel. Pur room was small but had everything we needed.
Stayed 5 nights in Feb 2025

2/10 Terrible

Austin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

No AC

I didn’t realize until I got to my room that they did not have Air Conditioning. The only option was to open a window that’s a fee blocks away from the busiest intersection in the world. I left and booked a different hotel so I would not be miserable. Hoping I can be refunded since I never stayed here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Freneau

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence J.

Good place
Stayed 1 night in Feb 2025