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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

Relax in a spacious room with a large bed, bedside table, and glass door leading to a shower area.
Guest room with a glass desk, flat-screen monitor, and comfortable seating area.
Enjoy meals in this inviting dining area with a wooden table and comfortable leather chairs.
Welcome to our modern reception area, featuring a digital screen, comfortable seating, and a convenient restroom directory.
Welcome to our hotel, featuring a sleek entrance with a metal panel and a wooden door.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Shibuya Crossing
    ‪5 min walk‬
  • Yoyogi Park
    ‪17 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

Relax in a spacious room with a large bed, seating area, and desk, perfect for work or unwinding.

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Relax in a spacious room with a large bed, bedside table, and glass door leading to a shower area.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

Relax in a spacious room with a large bed, bedside table, and glass door leading to a shower area.

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premier Double Room, Smoking

Comfortable accommodations feature a neatly made bed with a bedspread and a folded towel.

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Smoking, Annex Building

Cozy retreat with a bed, desk, and wall-mounted lamp, offering a functional space with a leaf-patterned design.

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Relax in a serene space with a neatly made bed, a compact desk, and a modern bathroom.

Single Room, Non Smoking

8.0 out of 10
Very good
(49 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

Cozy retreat with a bed, desk, and wall-mounted lamp, offering a functional space with a leaf-patterned design.

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Relax in a serene space with a neatly made bed, a compact desk, and a modern bathroom.

Single Room, Smoking

8.4 out of 10
Very good
(14 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

Cozy retreat with a bed, desk, and wall-mounted lamp, offering a functional space with a leaf-patterned design.

Annex Single, Smoking (Double Use)

7.2 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

Relax in a spacious room with a large bed, seating area, and desk, perfect for work or unwinding.

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

Comfortable accommodations feature a neatly made bed with a bedspread and a folded towel.

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

Relax in comfort with a large bed, a small table, and a cushioned bench.

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

Relax in a spacious room with a large bed, desk, and TV.

Comfort Double, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

Relax in comfort with a large bed, a small table, and a cushioned bench.

Modern Double, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

Cozy retreat with a bed, desk, and wall-mounted lamp, offering a functional space with a leaf-patterned design.

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

Relax in a spacious room with a large bed, desk, and TV.

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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4.3 out of 5, Excellent, (1007)
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About this property

Shibuya Granbell hotel

Hotel with a restaurant, a short walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Granbell
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Shibuya Granbell
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Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
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Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1150 reviews
Rating 8 - Good. 360 out of 1150 reviews
Rating 6 - Okay. 143 out of 1150 reviews
Rating 4 - Poor. 55 out of 1150 reviews
Rating 2 - Terrible. 25 out of 1150 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The elevator, hallway, and especially our room all had a fairly musty smell. I wouldn’t recommend people to stay here unfortunately
Stayed 1 night in May 2025

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice to be near the train station. Very quiet even in a bust area
Stayed 5 nights in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single occupancy room in Central Tokyo

Cheap and nice hotel room, perfect for solo travellers or single occupancy. Not much space to swing a cat though that was fine as there to see Tokyo, not the hotel. Safe, clean and comfortable in great central location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Ava Gail

Travelled with family
Disliked: Cleanliness, amenities
The property was terribly dirty
Stayed 3 nights in Mar 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. Very caring staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Thabo

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom was very interesting (in a good way) the front dest staff was helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. The perfect location for exploring Tokyo. Quite basic, but neat and tidy with good amenities. Quirky bathroom design. The only downside for us was no charging points near the bed so had to leave things at other side of the room
Stayed 2 nights in May 2025

10/10 Excellent

Allison

good location for one night in
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Apr 2025

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and helpful staff. Only a 5 minute walk to the scramble crossing. Would stay here again
Stayed 5 nights in Apr 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Apr 2025

10/10 Excellent

Judith, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service in this hotel was outstanding. The hotel itself is a bit spartan but it was in a good area and served our purposes well.
Stayed 3 nights in Apr 2025

8/10 Good

Noelene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to all things in the area. The room was small but that was known before booking. I would probably add another step to get up into the bathroom area of the room especially for the older person. The shower was fantastic but need to be careful with some fluctuations in the hot water. Being able to store luggage in the hotel while waiting to catch a late afternoon flight was very helpful. Overall I would probably stay again but get a bigger room so I had a little more space for the solo traveller
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Needs better sign outside. Hard to find
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

MELISSA ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area , very close to Shibuya station, Shibuya scramble , shopping and lots of food options , will def return!
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff! The location is excellent, with a 2 min walk to the train station. The shower water pressure was the best I’ve ever hadZ
Stayed 4 nights in Apr 2025

4/10 Poor

egor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is very good but the hotel itself is rundown. Paint flaking off walls. In the room one of the closets was falling off the wall and peeling back part of it. Room was not very clean, and the rest of the hotel is falling apart. Cheap place to stay and close to everything but the hotel itself was bad.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Irene Bless

Stayed 1 night in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel doesnt
Stayed 2 nights in Apr 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
The room was BEYOND small, I’ve stayed at other spots in Tokyo and I’m familiar with the size of Japanese rooms but this was a matchbox. It also felt dirty, the carpet in the room was soooooooo old and looked like it needed a wash years ago. But, the location is great.
Stayed 1 night in Apr 2025