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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Balcony
Exterior
Lobby lounge
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(36 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

7.8 out of 10
Good
(57 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(21 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Shibuya Granbell hotel

Hotel with a restaurant, 5-minute walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 678 out of 1359 reviews
Rating 8 - Good. 412 out of 1359 reviews
Rating 6 - Okay. 164 out of 1359 reviews
Rating 4 - Poor. 71 out of 1359 reviews
Rating 2 - Terrible. 34 out of 1359 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, amenities
Very clean, and staff were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 5 nights in Nov 2025

4/10 Poor

Faiza

Disliked: Cleanliness, property conditions & facilities
Room was unclean, too small and had a weird smell. Most staff were helpful but I sometimes found some unwelcoming and unfriendly. Only good thing was that it was close to the station. I probably would not stay here again or recommend it. The station was a maze and I found it hard to navigate getting to/from the hotel some days.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sangu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities
Good room, the area can be a bit noisy in the night due to local bars
Stayed 1 night in Nov 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms might have been just a bit small for me since im little bit of a tall person But besides that it was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was comfortable. Staff were helpful and it was in a good location
Stayed 4 nights in Oct 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Clean.
Stayed 5 nights in Jul 2025

4/10 Poor

Deangelo

Stayed 1 night in Oct 2025

4/10 Poor

Samantha

Liked: Staff & service
This hotel sells itself as a boutique hotel. But our hotel room was horrible. There was a long crack in the wall, and the ceiling was almost in a slight V-shape. There was mold growing in the grout in the shower, and the step up into the bathroom was just plywood. The elevators were also quick to close and closed on my husband several times, the last time he ended up with bruises. It was my husband and I’s honeymoon and we totally got played from the photos. Would not recommend staying there.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities
Perfect location within a 5 min walk from Shibuya station, Shibuya sky. Clean rooms, welcoming staff
Stayed 6 nights in Oct 2025

8/10 Good

Beth

Liked: Cleanliness
Our room was very clean and was super close to Shibuya crossing but the hotel was showing age. Our room was dark and older.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Chasity

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spoke English and not far from Shibuya and its train stations. Would recommend and most likely will stay for my next visit!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Drey

Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right beside the New South Exit of Shibuya Station. Room was small, but perfect for a solo traveller like me. Location meant that I was able to make pit stops to deposit and retrieve belongings while moving between different attractions and areas. I also ate in the Ginza Steak restaurant located on 2F of the hotel. It was a lovely meal, and the all you can eat steak and alcohol provided great value.
Stayed 4 nights in Oct 2025

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Cleanliness
The lighting in the room was very strange and so dark. Also things were in strange places like plug sockets, a massive step up to get to the toilet. Also there was dust and some places were not cleaned very well. It was conveniently located next to Shibuya station, and the staff were lovely. But I don’t know if I would stay here again because the room wasn’t that great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Ariela

Liked: Cleanliness, staff & service, amenities
Great location, room was clean, good staff
Stayed 6 nights in Oct 2025

6/10 Okay

Jenalyn

Liked: Amenities
Disliked: Property conditions & facilities
Staff is great. Location is great. Price is a bit too high for a very small room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harrison

Good
Stayed 6 nights in Oct 2025

10/10 Excellent

Vidya Sagar

Liked: Cleanliness, amenities
Neat & tidy. Very good customer service.
Stayed 1 night in Oct 2025

6/10 Okay

Shari J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed there once before and this room was even smaller, so it was not very comfortable. I needed to attend a prayer service on Zoom and the seat in the room does not have a back so I needed to sit on the bed. The walls are not thin, but apparently the ceiling is. The person upstairs was banging on my ceiling while I was chanting from the Bible. I’ve chanted hundreds of times but this was my first heckler. There are better equipped hotels with soundproofing and more space in Shibuya.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near the crossing
Stayed 2 nights in Oct 2025