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Smile Hotel Sugamo

3.0 star property

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Photo gallery for Smile Hotel Sugamo

A clean, modern elevator area with a sign advertising a 500-point membership card.
A modern lobby with a seating area featuring white sofas and benches, a tiled floor, and a newspaper rack.
A hotel entrance with a blue awning and a sign that reads "Smile Hotel." There are orange traffic cones lined up in front of the entrance, and a brick planter with greenery beside the walkway.
A hotel reception area with a telephone, a small table, and a sign indicating a smoking area.
A hotel room with a bed, a desk with a telephone, and a window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Shinshoji Temple
    ‪3 min walk‬
  • Place, Rikugien Garden
    ‪12 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪50 min drive‬

Room options

View all photos for Economy Semi-Double Room, Non Smoking

A hotel room with a bed, bedside table, a desk with a chair, a mirror, a television, and a door leading to another room.

Economy Semi-Double Room, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, bedside table, a desk with a chair, a mirror, a television, and a door leading to another room.

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a telephone, and a window.

Double Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, a bedside table with a telephone and a book, and a carpeted floor.

Twin Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Adjacent Single Rooms-non-smoking

A hotel room with a bed, a desk, and a chair.

Adjacent Single Rooms-non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Down duvets, memory-foam beds, in-room safe, desk

Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Smile Hotel Sugamo

Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Sugamo. During your stay, you'll be within walking distance of Sunshine City Shopping Mall. Free WiFi in public areas, dry cleaning service, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from University of Tokyo and 5 minutes from Tokyo Dome
As a guest of Smile Hotel Sugamo, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Smile Hotel Sugamo also features a front-desk safe and a microwave in a common area. For a fee, parking is available.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 780 reviews
Rating 8 - Good. 301 out of 780 reviews
Rating 6 - Okay. 99 out of 780 reviews
Rating 4 - Poor. 21 out of 780 reviews
Rating 2 - Terrible. 10 out of 780 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Philippe

Liked: Staff & service
Good location, room correct, a bit noisy in the corridor.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very friendly and everything went smoothly. The hotel was clean and the room was just what I was expecting, so no complaints there. A lovely coincidence was that there was an ice machine and microwave on my floor 😊 Sugamo is a lovely, calm neighborhood with a Yamanote stop, so perfect for commuting - the hotel is also very close to the station. And dozens of restaurants nearby. A very affordable hotel with a great location, so very much recommended!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly nice area lots of restaurants to check out
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Astrid Carolina Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just around 5 minutes to the Yamanote line, clean rooms, and friendly staff.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Lyndella

Liked: Cleanliness, staff & service, amenities
laundry facility fine, coin only, not available midnight to 7 am. rooms kept warm, (too warm for this perimenopausal woman) but the window opens fine and the breeze was perfect to cool the room. rooms small but met my needs.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice a quiet and very convenient to the train station and the yamanote
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haf the best stay. The staff was very nice and the room was very clean and comfortable!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Yasser Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
very polite and supportive staff. Clean hotel. The location is excellent, as it is close to Sugamo Station, from which you can easily access various areas and places in Tokyo.
Stayed 13 nights in Nov 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the train station is close by, and had good food options nearby
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
The room was ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of little gems surrounded in the area. Staff super friendly and helpful laundry is also convenient
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Jessie

Liked: Cleanliness
Location: Good (close to JR Sugamo, around 5 mins walk), 24 hrs Supermarket (Seiyu), 24 hrs Convenience stores in 1-2 mins walk Services: Good Facilities: Average (some facilities are dated) It is not my first time to stay at this hotel, and not the last time for sure. Will choose this hotel again when I am at Tokyo next time
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Staff are very friendly with reception opens whole day around. Convenient location and it’s cleanly kept. Highly recommend!
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Great for the price point, but the lack of airflow and subpar cleaning made it feel more like a dirty sauna than a hotel room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay here. It’s in a nice location where I could quickly rent bicycles or walk to the subway. It’s near plenty of dining options as well. The staff were always ready to help. Water pressure was good too.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was quiet, clean and the staff were very friendly.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location only a couple of blocks from the Yamanote line on a not that busy station. Very friendly staff. Offered complementary several bottles of water when arriving. Highly recommended. I’ll consider this place in the future for when I visit Tokyo again! Thanks!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Sumie

Liked: Staff & service, amenities
This property was very convenient to stay as very close to JR train station and Togenuki-shopping centre.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tak Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Nov 2023