Smile Hotel Sugamo

3.0 star property

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Photo gallery for Smile Hotel Sugamo

Breakfast served
Reception
Lobby
Interior
Down duvets, memory-foam beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine City Shopping Mall
    โ€ช3 min driveโ€ฌ
  • Waseda University
    โ€ช5 min driveโ€ฌ
  • Tokyo Dome
    โ€ช6 min driveโ€ฌ
  • Tokyo (HND-Haneda)
    โ€ช24 min driveโ€ฌ

Room options

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Sugamo. During your stay, you'll be within walking distance of Sunshine City Shopping Mall. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Tokyo Dome and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Tokyo hotel is smoke free.

Smile Hotel Sugamo has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Reviews

Smile Hotel Sugamo Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 703 reviews
Rating 8 - Good. 282 out of 703 reviews
Rating 6 - Okay. 87 out of 703 reviews
Rating 4 - Poor. 20 out of 703 reviews
Rating 2 - Terrible. 5 out of 703 reviews

Reviews

10/10 Excellent

SUYEON

Stayed 4 nights in Jun 2025

10/10 Excellent

JIHWAN

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

้Ÿณใซไธๆบ€

ใƒˆใ‚คใƒฌใฎๆตใ™ๆฐดใฎ้ŸณใŒๅคงใใใ€้šฃใฎ้ƒจๅฑ‹ใฎๆฐดใฎ้Ÿณใ‚‚่žใ“ใˆใ€ใชใ‚“ใจใ‹ใชใ‚‰ใชใ„ใ‹ใชใ‚ใจๆ€ใ„ใพใ—ใŸใ€‚
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKAAKI

Stayed 1 night in Apr 2025

10/10 Excellent

King Chung

Stayed 3 nights in May 2025

10/10 Excellent

David, calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

ryuji

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

SEOMI

Stayed 4 nights in Apr 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location, walk to JR station in 3 minutes, easy access to shopping and restaurants. Although the room is small but it has everything you need. Bed was comfortable. Staff were friendly, but you have to leave key at the lobby when you go out.
Stayed 8 nights in Mar 2025

10/10 Excellent

Masanari, Cliffside Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Brenden Gary

Business traveller
Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the train station is close by, and had good food options nearby
Stayed 5 nights in Apr 2025

6/10 Okay

Vincent

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.
Stayed 11 nights in Mar 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Steve

ใƒˆใ‚คใƒฌใ‹ใ‚‰ใšใฃใจ่‡ญใ„ใŒใ™ใ‚‹ใ—ใ€ใƒ™ใƒƒใƒ‰ใฎ้ ญๅดใฎ้›ปๆบใƒ—ใƒฉใ‚ฐใŒไฝฟใˆใชใ„ใ€‚
Stayed 5 nights in Mar 2025

10/10 Excellent

GaltOchir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

HONGSEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋™๊ฒฝ์ฃผ์œ  ๊ฑฐ์ ์ด ๋˜๊ณ 

์—ฌ๋Ÿฌ ๋ฆฌ๋ทฐ๊ฐ€ ์žˆ์–ด์„œ ์•ˆ ์ข‹์œผ๋ฉด ์–ด๋–กํ•˜์ง€ ํ•˜๊ณ  ๊ฐ”๋Š”๋ฐ ๊ดœํ•œ ์ƒ๊ฐํ–ˆ๋„ค์š”. ๋“ค์–ด๊ฐ€๋Š” ๊ณจ๋ชฉ์ด ์ข€ ๋ญ์ง€ ํ–ˆ์ง€๋งŒ ํ˜ธํ…” ๋‚ด๋ถ€๋‚˜ ์„œ๋น„์Šค๋Š” ํ›Œ๋ฅญํ–ˆ์–ด์š”! ํžˆํ„ฐ๊ฐ€ ์ž˜ ๋“œ๋‹ˆ๊นŒ ์กฐ์ ˆ ์ž˜ํ•˜์…”์•ผ ํ•˜๋Š”๋ฐ ์ดํ‹€์งธ๋Š” ์ –์€ ๊ฑฐ ๊ฑธ์–ด๋†“๊ณ  ์ž๋‹ˆ๊นŒ ๋”ฑ ์ข‹์•˜์–ด์š”.(๋นจ๋ž˜ ์ž˜ ๋ง๋ฆผ.ใ…‹) ์ฒญ์†Œํ•˜์‹œ๋Š” ๋ถ„๋“ค์ด ์—„์ฒญ ์—ด์‹ฌํžˆ ํ•˜์‹œ๋Š” ๊ฒƒ ๊ฐ™์•„์š”. ๊นจ๋—ํ•˜๋‹ˆ ์ž˜ ์žค์–ด์š”. ์—ญ์— ๊ฐ€๊น๊ณ  ๋ฐ”๋กœ ์˜† ํŽธ์˜์ ์ด๋ผ ๋ถˆํŽธํ•จ์ด ์—†์—ˆ์–ด์š”!
Stayed 2 nights in Feb 2025

10/10 Excellent

HAEIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Samantha

Stayed 4 nights in Jan 2025