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Smile Hotel Sugamo

3.0 star property

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Photo gallery for Smile Hotel Sugamo

Lobby
Breakfast buffet
Down duvets, memory-foam beds, in-room safe, desk
Reception
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine City Shopping Mall
    ‪3 min drive‬
  • Waseda University
    ‪5 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property – evening/night

APA Hotel Sugamo Ekimae

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is €150
for 1 room
5 Jul - 6 Jul
APA Hotel Sugamo Ekimae

About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Smile Hotel Sugamo. During your stay, you'll be within walking distance of Sunshine City Shopping Mall. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from University of Tokyo and 5 minutes from Tokyo Dome
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Tokyo hotel is smoke free.

Smile Hotel Sugamo has a restaurant serving breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 632 reviews
Rating 8 - Good. 252 out of 632 reviews
Rating 6 - Okay. 83 out of 632 reviews
Rating 4 - Poor. 20 out of 632 reviews
Rating 2 - Terrible. 3 out of 632 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Steve

トイレからずっと臭いがするし、ベッドの頭側の電源プラグが使えない。
Stayed 5 nights in Mar 2025

10/10 Excellent

GaltOchir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

HONGSEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

동경주유 거점이 되고

여러 리뷰가 있어서 안 좋으면 어떡하지 하고 갔는데 괜한 생각했네요. 들어가는 골목이 좀 뭐지 했지만 호텔 내부나 서비스는 훌륭했어요! 히터가 잘 드니까 조절 잘하셔야 하는데 이틀째는 젖은 거 걸어놓고 자니까 딱 좋았어요.(빨래 잘 말림.ㅋ) 청소하시는 분들이 엄청 열심히 하시는 것 같아요. 깨끗하니 잘 잤어요. 역에 가깝고 바로 옆 편의점이라 불편함이 없었어요!
Stayed 2 nights in Feb 2025

10/10 Excellent

HAEIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Samantha

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heejeong

Stayed 6 nights in Dec 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities

It’s okay.

Before I start my review, I would like to say the staff was wonderful. My review is strictly only about the hotel and my stay itself, not about the staff. The WiFi was basically not even useable. It was always slow and disconnected itself multiple times. The desk was small with very little room to walk around for two people. I was not happy with the price I paid with the quality of the hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the Sugamo JR station, which is why I picked this location. It’s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.
Stayed 9 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel for sure

Good hotel to stay in. Short walk from train station. Bathroom smelled a bit odd even when I let it air out. Otherwise, comfortable stay. Bed was a bit painful some mornings but didn’t stop me from sleeping. I recommend it for sure. Staff was very friendly. Family mart was literally 30 second walk. Can beat that
Stayed 10 nights in Nov 2024

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

YEE LING SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

YUNGHUAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

10/10 Excellent

LENNART

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, but bathroom had a leak and extremely small. It is not safe in my opinion that you need to climb into the bathroom. No spout to fill the bathtub, and need to use the shower head to do it.
Stayed 3 nights in Oct 2024

8/10 Good

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

dai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Tout le séjour était très bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hôtels.com mais directement Smile hôtel Sugamo
Stayed 3 nights in Oct 2024

10/10 Excellent

KEIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

도쿄에 자주 방문하는데 특별한 일 없으면 늘 여기 머뭅니다. 모닝커피도 맛있고 각 방이 창문이 열려서 환기도 잘 됩니다. 직원들 친절하고 역에서 도보 1분거리, 대형슈퍼마켓 및 편의점도 1분거리.. 나리타 하네다 어떤 공항과도 멀지 않은 최고의 조건입니다.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024