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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Reception hall
Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Front of property
Lobby
Fridge, microwave, freezer

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Scramble Square
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(40 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with a table non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a table non-smoking

  • Sleeps 2

View all photos for ANNEX Standard Double with a table Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2

View all photos for Standard Double with a work desk non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a work desk non-smoking

  • Sleeps 2

View all photos for Superior Double non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double non-smoking

  • Sleeps 2

View all photos for Superior Queen non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen non-smoking

  • Sleeps 2

View all photos for Superior Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin non-smoking

  • Sleeps 2

View all photos for Family Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin non-smoking

  • Sleeps 4

Similar properties

Terrace/patio
Tokyu Stay Shibuya
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 1,009 reviews
The price is €239
21 Apr - 22 Apr
Tokyu Stay Shibuya

About this property

Tokyu Stay Shibuya Shin-minamiguchi

This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Shibuya Saunas and Shibuya Crossing
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Eunice

Stayed 4 nights in Dec 2025

6/10 Okay

Ryan

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Room had red (blood?) stains on carpet and wall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brent William, FPO

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was immaculate; it was better than the pictures. We will stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
The room is very tight and was not cleaned well. In addition, the bathroom smelled disgusting. The vents in the bathroom and the AC unit were filled with dust.
Stayed 2 nights in Dec 2025

8/10 Good

Rita

Stayed 1 night in Dec 2025

10/10 Excellent

David, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient laundry service with a washer/dryer in the room, and hotel provided detergent
Stayed 4 nights in Dec 2025

10/10 Excellent

ALLEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Dec 2025

8/10 Good

Mingyeong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good location and reasonable size of the room. Easy to go for the Shibuya shopping center.
Stayed 6 nights in Dec 2025

10/10 Excellent

tanabat, canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room washer and dryer unit is nice
Stayed 4 nights in Dec 2025

10/10 Excellent

Lana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Sharon

Travelled with family
Not sure is Expedia problem or the hotel problem, the room was not on the building itself, need to walk a distance before reaching, troublesome, room is so much smaller as I expected and thought will be as nice as their hotel chain in Okinawa, staff do not understand English, they told us we booked the room on the other building but in Expedia we did not select which building or did it indicate which building when doing the booking, so do not choose to book with expedia or this hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Bao Yen

The unit we were in was located in another building that's a few steps from the main lobby (where you check in),
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Comfortable stay near Shibuya station. Super quiet at night, Family Mart just downstairs, and w/d in the room which is very convenient.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities
awesome spot
Stayed 5 nights in Nov 2025

6/10 Okay

ROBERT

Stayed 5 nights in Nov 2025

6/10 Okay

Voadthana

Travelled with partner
Liked: Property conditions & facilities
Too small for the price
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the subway
Stayed 8 nights in Nov 2025

4/10 Poor

dor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean at all. I had a lot of hairs behind the toilet like it was never been cleaned. The room did not look like in the website description.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jahan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, excellent location
Stayed 14 nights in Nov 2025

10/10 Excellent

Haley

Stayed 11 nights in Nov 2025

10/10 Excellent

Micaela

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 5 nights in Nov 2025

10/10 Excellent

Maria Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

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