Tokyu Stay Shimbashi (Ginza area)

3.0 star property

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Daily buffet breakfast (JPY 2300 per person)
Exterior
Property amenity
Reception
In-room safe, desk, blackout curtains, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

Cozy Single Room, Non Smoking (Single Use)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Comfort Single Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Cozy Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Residential Double Room, Non Smoking (For 2 people)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Comfort Single Room Non smoking

  • Sleeps 1

Comfort Double Room Non smoking

  • Sleeps 2

Cozy Double Room Non Smoking

  • Sleeps 2

Smart Single Room Non smoking

  • Sleeps 1

Residential Double Room Non smoking

  • Sleeps 2

Cozy Single Room Non Smoking

  • Sleeps 1

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About this property

Tokyu Stay Shimbashi (Ginza area)

Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shimbashi (Ginza area). During your stay, you're just a quick walk from Old Shimbashi Station. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Kabuki-za Theatre and a few minutes from Tokyo Tower
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shimbashi (Ginza area) also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marshall

Stayed 1 night in Dec 2025

8/10 Good

Alda

Liked: Cleanliness, staff & service, amenities
Room was as described. Location was convenient
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I just want to say the location is great. You can take the JR Yamanote Line to all the location you want around Tokyo. (It’s like a big circle) The room I chose came with the Microwave and washroom/dryer in one. Which is great. The Room itself is ok for one person. Yes the room is clean, I like the bath tube too because at the end of the day i can just relax. I do noticed that the hotel is kind of older now, so probably need a renovation soon. I can’t commend on the breakfast as i did not choose it.
Stayed 4 nights in Nov 2025

6/10 Okay

Alice

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel was OK. They ask you to pay PER PERSON if you want to check-in early. Which is a little bit ridiculous since our luggages were already in the room (due to Yamato transfer) so, many people were waiting in the small lobby waiting for 3pm. We were all looking at each other like this is ridiculous. The room we had, had a broken window. Mind you we were in the 12th floor and the window could open without a locking mechanism and could open widely. Even I almost fell from the window because I didn’t know it was broken and it opened completely. I wrote immediately to the reception, but asked to come in the morning. I couldn’t sleep that night because I was scared that my son (who could reach the handle easily) would open the window and fall. They do not clean the room, and only provide new towels. We enjoyed the walking distance near a metro. Staff was still friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim, Colebee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room had its own washing machine! Breakfast options were great and delicious! Room was small, but comfy and practical!
Stayed 1 night in Nov 2025

8/10 Good

Rosalina

Stayed 4 nights in Nov 2025

8/10 Good

Rosalina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities
The hotel is a 5 minute walk maximum from Shimbashi station, so easy access to Haneda airport and other areas in Tokyo. It’s around a 10 - 15 minute walk to Ginza from the hotel. The bed and shower were wonderful, found the pillows a bit hard though. Was really helpful having a washer/dryer located in the room. The room itself is just the right size for 2 adults with their luggage, but any more than 2 suitcases would be a tight squeeze. While clean in the room and shower area, you could see signs of wear and tear throughout. There was some wallpaper pealing by the toilet in the room and a lot of dust around the washer/dryer. On the last night after strong winds, a squealing started from outside the room and would not stop. We managed to sleep eventually, but it wasn’t a nice way to end our time at the hotel. For a night or two, we would recommend the hotel but for any longer it would not be a comfortable stay if there is more than 1 person staying in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, amenities
Y
Stayed 4 nights in Nov 2025

10/10 Excellent

Manuel Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Yuko

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, the hotel's atmosphere is very good as well, love the night lobe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanar

Liked: Cleanliness, staff & service, amenities
Excellent location, wonderful breakfast, helpful people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
It was a great stay. The staff was courteous and friendly. Thanks to the maid my room was clean and had what I needed. Thanks to all the staff
Stayed 5 nights in Nov 2025

8/10 Good

Kit

Liked: Cleanliness, staff & service, amenities
The room was standard but the window does give the wind their way into the room. Overall, the facilities in the room need to be either given a better wash up and cleansing as I do see stain in the bathtub which can't be wash away and the washing machine has dirt in the rubber. That being said, the staffs were wonderful. They are super friendly and kind. Given my broken Japanese, they were able to provide me with wonderful assistance from refilling the washing detergent to collecting my parcel for me. They will also explain to me the cleaning policy and explain me to clear up my room on the day of cleaning if I am not comfortable for their team to see the item. The location of this hotel is also great, it is just a street away from a lot of izakaya. Food is just everywhere. It is also near 2 major station in which can bring you to literally everywhere in Tokyo. So putting away the facilities, this hotel is worth the stay.
Stayed 8 nights in Nov 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, check in was easy, the staff spoke enough english and I spoke enough japanese to make any accommodations pretty seamless. Would definitely stay here again.
Stayed 16 nights in Oct 2025

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the rate payed. All rooms were very clean and comfortable. Personnel was very good. there was not a lot of variety in the breakfast. I suggest usually to go and have it outside. Will get better quality and variety.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services
Stayed 3 nights in Nov 2025

2/10 Terrible

Amit

Stayed 2 nights in Nov 2025

4/10 Poor

Diana

Disliked: Property conditions & facilities
Did not like the room size and layout - room was very small and narrow. Staff was nice, but was expecting more English speaking staff. No housekeeping on a daily basis - room is cleaned only if you stay for 7 nights or more! Description of hotel could be better so that I would know what to expect!! Was not happy being in such a small and very narrow room for 6 nights.
Stayed 6 nights in Oct 2025

8/10 Good

Lisa

Stayed 5 nights in Nov 2025

8/10 Good

Gladys matilde, san mateo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything are great , but the room too small !
Stayed 4 nights in Oct 2025

8/10 Good

James

Stayed 9 nights in Oct 2025

10/10 Excellent

Michael Encabo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding. The staff were professional, friendly and helpful. I also purchased the breakfast with the stay that made it easy to start the day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025