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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
1 bedroom, premium bedding, in-room safe, desk
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪8 min walk‬
  • Woodbine Racetrack
    ‪5 min drive‬
  • Yorkdale Shopping Centre
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(147 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Bath Shower Combination)

7.8 out of 10
Good
(35 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Walk-In Shower)

8.2 out of 10
Very good
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Airport Runway View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Premier Toronto Airport Carlingview Hotel

  • Pool
  • Hot tub
  • Free airport shuttle
  • Free WiFi
4.2 out of 5, Very good, (4450)
The price is €129
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Best Western Premier Toronto Airport Carlingview Hotel

About this property

Crowne Plaza Toronto Airport by IHG

Hotel with free airport shuttle, near Toronto Congress Centre
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Toronto Airport by IHG. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Uncovered parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1187 out of 2302 reviews
Rating 8 - Good. 590 out of 2302 reviews
Rating 6 - Okay. 258 out of 2302 reviews
Rating 4 - Poor. 131 out of 2302 reviews
Rating 2 - Terrible. 136 out of 2302 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cindy

Stayed 1 night in May 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is being used as a government youth and other housing program. When asked about this on arrival i was lied too.
Stayed 4 nights in Apr 2025

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities
Had multiple police cars and ambulances. My uber driver asked me if I was sure I wanted to get out and stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
It was an okay accommodation, cold floors no slippers. Had a terrible migrain called to get Tylenol, they had none only tylenol for colds. Extremely noisy walls are thin. Parking very expensive.
Stayed 3 nights in Apr 2025

6/10 Okay

Krzysztof

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel seemed busy with new construction going on next door. They have a ton of security inside the lobby,elevators,and outside, which looks weird and not safe,although it was safe.
Stayed 3 nights in Apr 2025

2/10 Terrible

kevin

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamieann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, location was perfect! very efficient shuttle, the staff was amazing. We only had breakfast once and it was great, will definitely stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellen, West Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe with security guards in parking lot. Friendly staff. Very clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Melanie

Stayed 3 nights in Apr 2025

8/10 Good

Deja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdirahman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing and the stuff was great, hotel was clean and nice ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very quiet considering its proximity to airport.
Stayed 1 night in Mar 2025

2/10 Terrible

Matt

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked our hotel room a month in advance and when we got there with our family of 4 we were told they had no more rooms with 2 beds like we booked all they had was 1 bed rooms. Had to share one bed with our family for the weekend. Not even a sorry or explanation or any kind of discount. Staff was rude, food was way overpriced and the pool was so cold my kids couldn’t swim longer than 5 minutes before having to get out. Terrible experience ruined are weekend will never be staying here again!!
Stayed 2 nights in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean/quiet hotel close to the airport
Stayed 2 nights in Apr 2025

6/10 Okay

Cal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Airport noise was excessive. Road noise. Partiers in hallway after 1 am. Parking fees and system very confusing
Stayed 3 nights in Apr 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Check in was quick and room was clean. Its close to restaurants. The shuttle was quick and the driver went above and beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Mande

Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tend to stay here when going to the airport. But the staff keeps me coming back.
Stayed 1 night in Apr 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Toronto

Up market hotel near Toronto Pearson airport. Well appointed and good value but did not appreciate the $28 CA for car parking which should have been complimentary.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carm

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean with good dining option in walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

4/10 Poor

NABILA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I was given room on the 12th floor which is ok but hallway smells bad and someone smokes a weed and smelled so terrible even inside my room .
Stayed 3 nights in Apr 2025

8/10 Good

Kemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025