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Holiday Inn Toronto Airport East by IHG

3.0 star property

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Photo gallery for Holiday Inn Toronto Airport East by IHG

Exterior
Ballroom
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

View in a map
600 Dixon Rd, Toronto, ON, M9W1J1
  • Place, Toronto Congress Centre
    ‪5 min walk‬
  • Place, The International Centre
    ‪8 min drive‬
  • Place, Humber College
    ‪12 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(25 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Free airport shuttle
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  • Free WiFi
4.1 out of 5, Very good, 2,749 reviews
The price is €111
includes taxes & fees
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About this property

Holiday Inn Toronto Airport East by IHG

Hotel with free airport shuttle, 8-minute walk to Toronto Congress Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Holiday Inn Toronto Airport East by IHG offers 192 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Toronto Airport East by IHG. During your stay, you're just a quick walk from Toronto Congress Centre. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Perkins Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Toronto Congress Centre and 6 minutes from Humber College
  • Free airport shuttle service
Holiday Inn Toronto Airport East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5142 square feet (478 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Toronto Airport East by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Holiday Inn Toronto Airport East by IHG was completed in December 2019.

This 3-star Toronto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 9:30 AM.
Perkins Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Secured parking on site (CAD 25 per night; includes in/out privileges)
  • Secured, uncovered extended parking on site (CAD 80 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 9:30 AM for a fee: CAD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Perkins Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (5,142 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 16.95 per person
  • Secured self parking fee: CAD 25 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 80 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Airport East
Holiday Inn Toronto Airport East
Toronto Airport East Holiday Inn
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn
Holiday Inn Toronto Airport East Hotel

Holiday Inn Toronto Airport East by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 721 reviews
Rating 8 - Good. 203 out of 721 reviews
Rating 6 - Okay. 102 out of 721 reviews
Rating 4 - Poor. 44 out of 721 reviews
Rating 2 - Terrible. 63 out of 721 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Khyati

Stayed 2 nights in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Kaeleigh

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Marc-André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stan

Stayed 2 nights in Apr 2025

8/10 Good

El sayed H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Apr 2025

8/10 Good

Stan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with partner
Liked: Property conditions & facilities
We did not stay in the Holiday inn due to circumstances that changed in that hotel we were transferred to the Crown Plaza of the same group IHC this hotel was fantastic five star the service was excellent the room was excellent the bedding was taking two queen size bed plenty of room to move about staff friendly and good to would recommend this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service

Excellent Staff

Staff relocated us to another property to accommodate fire evacuees. They were kind and efficient, and chose an excellent property to which to relocate us. I can’t review the hotel, as we didn’t actually stay, but the staff were excellent and professional enough that we felt like we should pop on and give them a thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Tommy Nielsen

Disliked: Cleanliness, staff & service, property conditions & facilities
worst customer service ever. they charge me in a higher price and they told expedia that they will change the amount based on the receipt that i booked but it didn't
Stayed 2 nights in Jul 2025

10/10 Excellent

Gemma

Stayed 2 nights in Jul 2025

10/10 Excellent

chadwick

Stayed 1 night in Jul 2025

2/10 Terrible

Hisham

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 4 nights in Jul 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness
Staff member at check in spoke very quietly and I couldn't understand what he was saying.
Stayed 1 night in Jul 2025

4/10 Poor

Marianne

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Ava

Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ungwa

Stayed 2 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beds were comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

The lady at the check in was not friendly at all. Our first night was fine, though my son and I were lying in bed and a mirror fell off the wall and smashed. It looked like it was just taped up. The second night we decided to go swimming and the pool was dirty. Our third night, there were all sorts of, what I can only assume were, homeless people. This clearly made myself and my son really uncomfortable as they were filled in the lobby, the parking lot, and were walking through the halls. We got back to our room at around 5pm and locked ourselves inside for the rest of the evening… not a good experience at all!! I wouldn’t have minded if we were given a heads up at check in or on their website would have been helpful to prepare us. At check-out, there was garbage everywhere inside. The floors were disgusting and there were cigarette butts everywhere outside. I’ve stayed at many hotels as we travel a lot and this was by far my worst experience yet.
Stayed 3 nights in Jul 2025

10/10 Excellent

David, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and friendly staff. Airport shuttle was super helpful. I'd stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Skylar

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Even before I had arrived in the hotel's city (Toronto), the hotel had proceeded to charge and put a hold on my card ahead of time instead of doing it until I arrived. With this happening, it proceeded to disrupt the financial planning I had for the weekend. The hold is still on my card despite paying by another method. When I was making my way to my room, I noticed a cigarette on the ground outside one of the rooms. The air conditioning in the room was struggling to say the least and was not the best during a Toronto summer weekend. Even the vents of where the AC is located looked very dirty and had not been cleaned in quite some time. They will charge $25/night for parking on top of the already expensive nightly fees (for a 3 star hotel) which is absolutely baffling. They have more than enough parking available on their site that they should not need to charge overnight parking for people staying under 3 days. The parking fees should either be calculated into the price of the stay or be complimentary. During checkout, I was asked how my stay was and I responded "not bad". Immediately after I said that, I was then questioned multiple times in a mocking and an aggressive manor by a staff member which I think was the manager. I was only offered a printed receipt and not emailed one when they have my email on file. The hotel was also texting me every day during my stay asking for a review which felt completely off putting and very demanding.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jumel

Stayed 2 nights in Jul 2025