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Pan Pacific Toronto

4.0 star property
VIP Access

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Photo gallery for Pan Pacific Toronto

Exterior
Deluxe Room, 2 Queen Beds, Balcony
Seasonal outdoor pool
Lobby
2 restaurants, lunch served

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

8.4 out of 10
Very good
(152 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(121 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

8.0 out of 10
Very good
(46 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
Pan Pacific Toronto offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 21 and close August 31.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1486 out of 3102 reviews
Rating 8 - Good. 815 out of 3102 reviews
Rating 6 - Okay. 409 out of 3102 reviews
Rating 4 - Poor. 191 out of 3102 reviews
Rating 2 - Terrible. 201 out of 3102 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

VALERIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They make is aware that the elevators do not work but they can’t expect good reviews when you have to wait 15 minutes for an elevator and then when it arrives you can’t even get on. Putting a note in each room apologizing for the inconvenience is not enough. The hotel charges $250 avg for weekend rate and that’s overcharging based on inconvenience and the poor state of the facility. It was dirty, tons of markings on the walls, they just don’t match the level of cleanliness as other hotels even the budget ones like a courtyard. I don’t recommend staying here.
Stayed 2 nights in Apr 2025

8/10 Good

Walter, Sidney

Liked: Cleanliness, amenities
Not that great ,ac did not work and room was very hot
Stayed 2 nights in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget business hotel with clean rooms, great amenities and wonderful staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Katrina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very old property, not particularly clean and the parking lot is very poorly lit which left me feeling unsafe. It took 30 minutes to get an elevator that had enough room. Stairway was for emergency exit only.
Stayed 1 night in Apr 2025

8/10 Good

Jay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the trail and greenery around the property that allows for relaxing outside. The way it is designed feels like you are "away from it all" and is refreshing. The tennis/basketball court is "under renovations"; there is currently no room service. There is one microwave on the 2nd floor (none in the room), which would be cool if all the elevators were in great working condition. Overall, I think this property could be a staycation hotspot and stand out among hotels in the city with upgrades to the facilities and amenities.
Stayed 7 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Therese

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alexandre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the staff as well. Elevators were extremely slow in the past but that was improved. On my last stay one was under maintenance which really created delays, other than that, all was great.
Stayed 3 nights in Apr 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Raghunath

Stayed 2 nights in Apr 2025

6/10 Okay

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Bonnie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel has potential, but definitely needs improvement. Feels like this specific Pan Pacific is relying on the name reputation. Improvements needed: - Enforce handicap spots - The spots are often taken by cars that do not have a valid permit. Not very accessible for those who hold a valid permit and require it. - Check in process - The interaction was polite, but minimal information was given. It would be nice if we recieved directions to the elevators. The elevators past the dining area was more convenient, but we didn't know about it until the next day. - Not enough towels for each guest - I booked 2 rooms for 7 people and both rooms only had enough towels for 2 people. When we asked front desk, they informed us that they can only give us an additional 2 towels total because they need to save it for other guests. We were not asking for extra towels...we just wanted each guest to have their own... - Lights don't all work - one room had 2 lights that were out. - Inconsistent housekeeping - one room was cleaned and restocked with toiletry whereas our other room was half cleaned and did not get a restock on toiletry. - Check credit card for charges. I got charged for the deposit and had to call. I was told I was not charged, but saw the refund 2 days after I inquired about it. Overall, it's a family friendly hotel with spacious rooms. There are a lot of food options and a good location if you plan on driving. This hotel has potential if they improve a few things
Stayed 5 nights in Apr 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Marc-André

Stayed 2 nights in Apr 2025

8/10 Good

Therese

Stayed 3 nights in Apr 2025

2/10 Terrible

Martin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken elevators. When staff claimed they had just broken I showed him previous reviews that said broken last August as well. Advertised with ac but claimed ac was shut off right now, suspect that was broken too Restaurant in lobby very mediocre food and service. Other guests said they got bitten by bed bugs overnight and had too throw out all their clothing
Stayed 3 nights in Apr 2025

6/10 Okay

manpreet

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cleanliness was great. Limited dining times open for service. Desk staff was great. Restaurant staff was great. Housekeeping was delayed - we had to call multiple times for tooth brushes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marie-Pier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to highway. Clean room great service.
Stayed 1 night in Apr 2025

4/10 Poor

Linda, Sudbury

Travelled with family
Disliked: Property conditions & facilities
- Air conditioning not working in initial room nor the room we were moved to -One of three elevators was not in service and the other two were excruciating slow -Curtains in room were ripped and torn -Expected more from this property -
Stayed 2 nights in Apr 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, room comfort

Great place to stay.

We enjoyed our stay at Pan Pacific. The room was cozy. We brought our little Boston Terrier and the hotel accommodations for pet’s was good. They have a nice little area for pet’s to do their business. The only issues with the room were the air conditioner didn’t work and we had issue’s with the sliding door to the pet area. The room was hot so, we had to leave the sliding door open a bit to get a cool breeze. Other than that we were happy with our stay..
Stayed 3 nights in Apr 2025

4/10 Poor

Todd

Disliked: Staff & service, property conditions & facilities
Room temp not functioning. Elevators not working. Parking charges a surprise. Charged for parking twice. Staff unhelpful. Shower temp stuck full hot. Do not stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness

Aircon is not working

The Aircon is not working so well..
Stayed 1 night in Apr 2025