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Crowne Plaza Toronto North York by IHG

4.0 star property
VIP Access

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Photo gallery for Crowne Plaza Toronto North York by IHG

Lobby
Deluxe Room, 2 Queen Beds, Balcony
Lobby
Exterior
2 restaurants, lunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪4 min drive‬
  • Place, Shops at Don Mills
    ‪7 min drive‬
  • Place, Cineplex VIP Cinemas Don Mills
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Premium Room

  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds (Walk In Shower, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed (Walk In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto North York by IHG

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Crowne Plaza Toronto North York by IHG offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Toronto North York by IHG's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and a few minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. 21 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Toronto North York by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Crowne Plaza Toronto North York by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1754 out of 3494 reviews
Rating 8 - Good. 884 out of 3494 reviews
Rating 6 - Okay. 435 out of 3494 reviews
Rating 4 - Poor. 210 out of 3494 reviews
Rating 2 - Terrible. 211 out of 3494 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
The beds are so comfortable! Beautiful view, spacious rooms, nice fitness centre
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

4/10 Poor

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were really excited to say here and the rooms were fantastic. Very clean and updated and a great bed. The temperature control worked well and was nice and quiet. The issues started at 3am when a smoke alarm started going off which was immediately met with a staff member over the speaker saying that it’s a false alarm and the alarm continued going off for another 15 mins. We were already tired out so figured it was just someone drunk pulled the alarm. Then the second alarm a few hours later. Then a third. It was ridiculous. Searched up some reviews and found this isn’t a new problem and as of Oct 28, 2025, I see this is still ongoing. There was no compensation whatsoever. Basically a “sorry about your luck.” We would love to stay there again as this is really a great hotel but this experience and how the staff handled it is extremely unprofessional and disappointing. We will gladly pay a bit more money to stay somewhere where we can have a nights rest without multiple alarms going off through the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean. The property gardens and such were not well taken care of. House keeping was excellent, friendly and accommodating. We did not eat in the restaurant or bar.
Stayed 3 nights in Oct 2025

8/10 Good

Josee

Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Rooms were a little dated in styling, but were nicely kept.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nancy, Toronto

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious. Friendly, attentive staff. Comfortable bed. Will be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joey

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities
Fire alarm went off multiple times on our 1st night. Had to argue with the staff to get any kind of compensation
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Niagara Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If f f
Stayed 2 nights in Oct 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Friendly staff. Nice rooms. Would recommend this hotel
Stayed 1 night in Sep 2025

6/10 Okay

Cesar, London

Stayed 1 night in Oct 2025

10/10 Excellent

Sana Sharfuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Asif

Stayed 3 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, amenities
The room has inadequate lighting. There is no fan in the washroom. A fan would be helpful when showering. There is no mirror at the desk. It would be helpful for makeup application. I have visited this hotel on a few occasions during the past 9 months. Only 2 of the 3 elevators have been in operation on every occasion. It creates unacceptable wait times for the elevators. Guests are frequently complaining about the lengthy wait times for elevators. This maintenance issue needs to be addressed ASAP!
Stayed 2 nights in Oct 2025

4/10 Poor

sam

Disliked: Staff & service, property conditions & facilities
Rooms run down. Poor lighting . Poor storage. Not what it used to be. Not accommodating. Will never come back.
Stayed 2 nights in Oct 2025

8/10 Good

Robin

Stayed 2 nights in Oct 2025

10/10 Excellent

SAYED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Claire

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unpleasant checkout experience.
Stayed 1 night in Oct 2025

6/10 Okay

Fei, North York

Stayed 1 night in Oct 2025