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Pan Pacific Toronto

4.0 star property
VIP Access

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Photo gallery for Pan Pacific Toronto

Exterior
Exterior
2 restaurants, lunch served
Pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

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900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

8.4 out of 10
Very good
(160 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(130 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

7.8 out of 10
Good
(54 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. 21 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Reviews

Pan Pacific Toronto Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1569 out of 3244 reviews
Rating 8 - Good. 850 out of 3244 reviews
Rating 6 - Okay. 416 out of 3244 reviews
Rating 4 - Poor. 199 out of 3244 reviews
Rating 2 - Terrible. 210 out of 3244 reviews

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in Jun 2025

8/10 Good

Constance

Liked: Cleanliness, amenities, property conditions & facilities
Pan Pacific is an extraordinary Hotel, friendly, top notch offerings in all!
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay in a great area to get to many places
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
This was not our first stay at this PP and hopefully not our last. It is an excellent, calming, well managed hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

JING

Stayed 1 night in Mar 2025

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 1 night in Jun 2025

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Having the elevator break down with zero warning at 8 months pregnant with a thrown out back was pretty awful.
Stayed 1 night in Jun 2025

2/10 Terrible

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The one staff was at the desk was terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Yanet, hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel – clean, with a beautiful view
Stayed 1 night in Jun 2025

10/10 Excellent

Keita

Stayed 3 nights in Jun 2025

8/10 Good

Mary

Travelled with family and small children
Liked: Amenities
The property was okay except for dusty curtains and sheers. The first room we were checked into was dusty. We were transfered to a second room which was abit better but with curtains that could not close and balcony door that was faulty making use of balcony not voable. Balcony had no balcony chairs .The restaurant only opens at certain times of the day. Front office staff were generally great except for one lady who gave us alot of attitude. Hotel does not take debit cards nor cash for deposit fee. We had to really negotiate and eventually we were made to pay 500 cad cash for deposit. This I found to be abit inconvient as the deposit amount was doubled .
Stayed 5 nights in Jun 2025

6/10 Okay

Adrianne

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Sorely disappointed. This hotel has gone steadily downhill since the 2010s. The most egregious aspect was the elevators which made strange noises and opened a little short of the actually floor! There was nowhere to grab eat or drink upon checkin at 3pm, and no room service at all. The rooms were also in need of updating. We were afraid to step out on the balcony because of cracks in the concrete. Used to live coming to this hotel, but it really beds some TLC.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I checked in the room was filthy. There was plaster and sheet rock all over the room. On the floor and on the furniture and desk. It took 35 min for them to move me to another room. That room had a big hole in the curtains, and weeds growing all over the balcony.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Stayed 2 nights in Jun 2025

10/10 Excellent

Hawa

Stayed 2 nights in Jun 2025

8/10 Good

Bassam, Bedford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall
Stayed 4 nights in Jun 2025

10/10 Excellent

christine

Stayed 2 nights in May 2025

10/10 Excellent

Brian, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. I remember it as The Prince Hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Stayed 2 nights in Jun 2025

4/10 Poor

Lamis

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I was quite disappointed with my stay. The bed was uncomfortable and noticeably sagging, which made it hard to get a good night’s sleep. As for the breakfast, very limited selection and nothing particularly fresh or appealing. Compared to other hotels I’ve stayed at, this breakfast was definitely overpriced and underwhelming. Overall, I expected better value for the money.
Stayed 1 night in Jun 2025

4/10 Poor

Lyndsay

Disliked: Amenities, property conditions & facilities
This place is a low 3 star. Room smelled of smoke, finger prints on door, discoloured shower floor, leaking fawcett all night, door that wouldn’t close unless forced…I could go on. Needs upgrades stat.
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, the beds were so comfortable and very clean
Stayed 2 nights in Jun 2025