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Grand Hotel and Apartments Townsville

4.5 star property

Choose dates to view prices

Photo gallery for Grand Hotel and Apartments Townsville

Outdoor pool, pool umbrellas, pool loungers
Coffee/tea maker, electric kettle
Reception
1 bedroom, premium bedding, minibar, in-room safe
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

View in a map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier King Room

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Apartment - Eco Green Stay

  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Stadium View King Room

1 bedroom, premium bedding, minibar, in-room safe

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room - Eco Green Stay

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Premier One Bedroom Apartment - Eco Green Stay

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Stadium View King Room - Eco Green Stay

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Hotel and Apartments Townsville

Luxury hotel with a fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Townsville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel and Apartments Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Maritime Museum of Townsville and 5 minutes by foot from Perc Tucker Regional Gallery
Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 18 years old must be accompanied by their parents or guardians.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 999 reviews
Rating 8 - Good. 299 out of 999 reviews
Rating 6 - Okay. 73 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and great property for an overnight stay in Townsville. Gillian on reception was hugely helpful when we booked and displayed amazing levels of exceptional customer service!
Stayed 1 night in Aug 2025

10/10 Excellent

Liz

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were excellent and very welcoming. Bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Dr Sven-Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Very solid property
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2025

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a little slow. But efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was positioned in a convenient area for my needs and as I stay in Townsville regularly this will replace my previous accommodation.
Stayed 1 night in Jun 2025

10/10 Excellent

Kloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sandra

.
Stayed 2 nights in May 2025