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"The reception staff were friendly and helpful. Impressive lobby, room facilities were good, room was clean and well appointed, the covered balcony was
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East Sussex National ratings based on 8 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for East Sussex National
Everyone (5)Couples (2)Business (1)
4 out of 5
The reception staff were friendly and helpful. Impressive lobby, room facilities were good, room was clean and well appointed, the covered balcony was great.
Posted by a verified traveller on 12 Nov 2019
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5 out of 5
The whole stay was exellent in fact when we got home we booked it again for Aug bank holiday.
Posted by steve, from sidcup on 14 May 2018
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5 out of 5
Very pleasant surprise
Picked a hotel convenient for a nearby wedding. Nine of us stayed and all agreed the hotel was great,
Posted by a verified traveller on 21 Apr 2018
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3 out of 5
Great location and concept But...
Understaffed and staff not trained. Particularly in the restaurant where. £40 bottle of Chablis was plonked on the table with cork in it with the words ‘here you go, Chablis’. A pleasant girl but not trained and tun off her feet. Food was disappointing, over cooked cod loin, small portion and although menu sounded good , food was bland. Would not eat dinner here , although breakfast was very good, plenty of variety, buffet style. Spa was chaotic, no appointments available and very ungracious staff member. It’s the way disappointing news of no availability is delivered. Pool area very busy and noisy , full of non hotel guests who use it as their local health club, Aqua class with about 50 people made impossible to relax or have a swim.
We had a luxury suite with beautiful view , balcony etc, was lovely but could not get hot water.
If you can get a good deal it’s worth it but not if you pay top dollar and Do Not eat dinner here you will ge disappointed.
Posted by a verified traveller on 17 Apr 2018
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5 out of 5
Luxury, relaxing and beautiful hotel. Would defiantly stay again.
Posted by alex on 2 Apr 2018
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4 out of 5
Staff are excellent,
The staff at this hotel are the best in the business, they bend over backwards to help you, very polite and nothing is to much trouble for them. We had a great short break.
Posted by a verified traveller on 31 Dec 2016
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5 out of 5
Excellent place to stop
Hotel condition is excellent, bar is pleasant and room were superb. All round great night to stop on business. Next time, I'll take my clubs because the golf course looks excellent. Great room rates as well including breakfast.
Posted by Adam, from UK on 7 Nov 2016
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4 out of 5
Problems
When we arrived at 7pm the hotel had no reference
of our stay and no rooms. The sister hotel was also fully booked and they only solved it after ringing the guests who had not arrived and found a couple who would not make it. They looked after us and were very helpful so not sure what went wrong but would like to know. The hotel will be making their own enquiries.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
