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Hotel Carlton on the Grand Canal

4.0 star property

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Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
A luxurious lounge with ornate furniture, a high ceiling, and decorative wall sconces.
Classic Double or Twin Room
A hotel room with a large window, ornate chandelier, and classic furniture.
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Place, Grand Canal
    ‪1 min walk‬
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Venetian Ghetto
    ‪6 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, Patio

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

A hotel room with a bed, a desk, a chair, a small table, and a chandelier.

Classic Double or Twin Room

8.6 out of 10
Excellent
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

A bathroom with a glass-enclosed shower and a separate bathtub.

Classic Triple Room

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Canal View

A hotel room with striped wallpaper, a bed with a blue bedspread, a bedside table with a lamp, and a desk with a chair.

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Queen Superior

Down duvets, minibar, in-room safe, individually furnished

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large window, ornate chandelier, and classic furniture.

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a chandelier, a chair, a table with a vase of flowers, and a wall with patterned wallpaper.

Classic Double Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Economy Double Room, 1 Large Single Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Carlton on the Grand Canal

2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Carlton on the Grand Canal's great location. During your stay, you're just a quick walk from Grand Canal. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy international cuisine with ocean views at La Cupola, one of the property's 2 restaurants
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Grand Canal and 4 minutes by foot from Piazzale Roma
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Boat tours
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 116 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dan

Good place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was clean. Soo close to the rail station easy to find even in the dark.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was chilly in yhroom but the hotel was great otherwise. Nice location yo yhe train station and the staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean room!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Klaus

Liked: Cleanliness, staff & service
Great location. Easy walk to transportation center. Love the canal view, but a bit noisy
Front of Hotel view
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, excellent location!
Stayed 1 night in Oct 2025
Verified

8/10 Good

osvaldo

Liked: Cleanliness, staff & service, amenities
Nice and easy to find.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Saeideh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience for us, the location was awesome
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and a great location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Tom

Great staff, really helpful...perfect for a weekend stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

anjali

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and breakfast spread
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities
Everything in this hotel was great , clean and the breakfast included made it a 10
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rick

Disliked: Amenities
Room cleanliness average; staff very nice. Good location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very good location. Room was a little far from the elevators and was ok.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kaynell

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great accommodations
Stayed 1 night in Apr 2025
Verified

8/10 Good

yan

Liked: Cleanliness, amenities, property conditions & facilities
nice location and friendly staff
Stayed 1 night in May 2025
Verified

6/10 Okay

Jose

Liked: Staff & service
Disliked: Amenities
Great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the bus, train, and parking. Has its own restaurant and very good breakfast.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Room was a little disappointing, very small
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities
Room was great and maintained well with clean room. Support staff was very helpful and coordial.
Stayed 2 nights in Dec 2025