Hotel Carlton on the Grand Canal - Reviews, Photos & Rates | ebookers.ie

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Hotel Carlton on the Grand Canal, Venice, current page

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4.3 out of 5

Very good!

See all 12 ebookers Reviews

"Very nice hotel. Perfect location. The rooms are very clean and beautiful. The only downfall was the breakfast which was a bit disappointing. Not a lo ... " More

By a verified traveller on Mon 24 Dec 2018

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

€256* Per night/room 27 May - 28 May

Queen Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Patio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Double or Twin Room, Canal View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

See all rooms (11)

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Carlton on the Grand Canal.

Free WiFi
Services include babysitting, a concierge and tour or ticket assistance
Guests speak favourably about the proximity to public transport and the location

Hotel Carlton on the Grand Canal ratings based on 12 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carlton on the Grand Canal

4 out of 5

Posted by a verified traveller on 20 Aug 2019

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4 out of 5

Posted by a verified traveller on 23 Apr 2019

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4 out of 5

Very nice hotel. Perfect location. The rooms are very clean and beautiful. The only downfall was the breakfast which was a bit disappointing. Not a lot of choice.

Posted by D on 24 Dec 2018

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5 out of 5

Dream hotel

I am disabled and use a wheelchair. I did need to walk across a bridge to the hotel, but once there everything was perfect. Breakfast was varied and very tasty. I would certainly recommend this hotel for a holiday

Posted by Graham, from England on 4 Aug 2017

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5 out of 5

Retired couple 5 night trip to venice

Hotel staff were friendly and very helpful. Hotel in good location for sight seeing and travelling to and from airport. We had booked a superior room which was comfortable,clean and well decorated in Venetian style although it was very small with no outlook.We were told rooms overlooking the canal were 50 euros extra per night. The room service was excellent with clean bedding and towels each day. The breakfast was very good with hot and cold food and plenty of chose. We also had an evening meal in the restaurant which was excellent. We would recommend this hotel and apart from the small room size could not fault it .

Posted by David B. on 2 Feb 2016

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5 out of 5

Great week spent at Carlton on The Grand canel Venice

ack in Venice for 1 week after 12 years and we loved it. The hotel was excellent, we did pay for the superior room but did not opt for the canal frontage, since we did not expect to be staying in our room that much. The size and space was lovely with a traditional venetian feel and Murano Glass chandelier. Bed was comfortable and extra pillows were provided the minute I asked for them. Try the restaurant particularly if you are a foodie, their chef is excellent. In fact it works out better value then eating in some other places we tried. The Chef Sig. Alphonso (if that spells OK) is very well schooled in Italian Cuisine both classical and modern fusion. Front of house team is run by Sig Phillipo and Sig Enrico assisted by Dario and Ivan and the lovely Lucia. We didn't get time to meet the breakfast crew but the lovely ladies made us feel welcome and stocked the ample buffet collazione (B'fast) with all sorts of yummey goodies. It is worth taking the bfast option as that kept us going virtually all day. The location is great, short walk from the bus station, train station opposite and a host of takeaways and coffee bars open almost 24/7 as you approach the rail station. Handy if you want a pocket bottle of water for 1.5 euro to take on your travels. Also handy if you want a quick coffee on the way back to the hotel as you step off the ACTV water bus. TIP step of an ACTV turn left walk just past the station to a newer build block and you will find a nice self service locals café with cappuccino for 1.5 euros (near the Mango shop). We did not stay for the lavish 10 course new years eve party (yes it really was 10 courses) only because the weather was dry and we wanted to mingle with the crowds at St Marks, watch fireworks, pop a mini bottle of Proseco, and hug a few strangers **!!?* we got back to the hotel around 2am with the in house party coming to a close. First time for us out and about with such a huge crowd but it was fun. I will say it is better to hang about and let the crowds disperse after the fireworks or book a water taxi straight off the key back to your hotel. There are loads of places to eat in Venice and the Reception team will always offer you a few recommendations about where to go. Reception is also your first port of call if you need anything and they are quick at organising your request quickly and efficiently. The hotel will organise a run to Murano for you with a visit to the glass factory, well worth the ride. We actually got to Murano by accident on the ACTV so tagged along with a mixed group of tourists, met the glass artisan, wifey bought some very pretty trinkets and I got a lovely pair of cufflinks all for a very modest outlay. Take time to get to know the team at the hotel. Our housekeeper always prepared our room beautifully after we left for our daily jaunts, or knocked discreetly if we were still about. We met the chef as he did his restaurant round to make sure food was as delicious as it looked. We found service to be very professional, a real joy, likewise we always dressed well for dinner as a sign of our reciprocation to the service and why wouldn't you? after all you are in Venice... all the best for the new year all...

Posted by DJA on 6 Jan 2016

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4 out of 5

Sweet Romantic trip

Amazing staff, very well located, beautiful view, nice and warm rooms in winter time, well informed.

Posted by Georgiana F. on 2 Jan 2016

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4 out of 5

Hôtel central donc appreciable mais un peu vieillissant malgre un effort de rénovation Chambre avec vue sur Canal tres bruyante car fenetre qui ferme peu, mal voire pas du tout Personnel agréable

Posted by David Christophe on 2 Nov 2023

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4 out of 5

Posted by Barbara on 4 Oct 2022

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5 out of 5

Posted by a verified traveller on 10 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Customer Service

Thank you!

About the Hotel Carlton on the Grand Canal

Location Sestiere Di Santa Croce 578, Venice, VE 30135

Property Features

Deli
Childcare (surcharge)
Terrace on the roof
Business facilities
Conference space
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
No smoking on site
Bar or lounge

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Water skiing nearby
Golfing nearby
Snorkelling nearby
Parasailing nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Personal motorised watercraft on site
Sailing nearby
Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays

Hotel Names

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

You should know

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.