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Emporio Veracruz Hotel

3.5 star property

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Photo gallery for Emporio Veracruz Hotel

Front of property – evening/night
Indoor pool, 2 outdoor pools
Interior
Exterior
Superior Room, 2 Double Beds, Ocean View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪2 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double

Privilege Double

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Veracruz Centro Histórico

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
The price is €91
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Veracruz Centro Histórico

About this property

Emporio Veracruz Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Other amenities include an indoor pool, a health club, and a bar/lounge.
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Emporio Veracruz Hotel's great location. During your stay, you're just a quick walk from Veracruz Harbour. Features include 2 outdoor pools, 3 restaurants, and a full-service spa.
  • Free wired Internet
  • Drinking and dining options include 3 restaurants, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with body wraps, Thai massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Veracruz Harbour and a 3-minute drive from Veracruz Aquarium
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 856 out of 1311 reviews
Rating 8 - Good. 270 out of 1311 reviews
Rating 6 - Okay. 102 out of 1311 reviews
Rating 4 - Poor. 41 out of 1311 reviews
Rating 2 - Terrible. 42 out of 1311 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Livier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the are just a little aged hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Issis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We really enjoyed our time.the staff is very nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kris

Travelled with group
Liked: Amenities, property conditions & facilities
The pools are awesome. Many amenities/areas to enjoy the hotel with a great view from our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lallidua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and super comfortable!
Stayed 1 night in Mar 2025

6/10 Okay

Mabella

Travelled with family
Liked: Cleanliness, staff & service
I recommend that you put small towels to dry your hands
Stayed 1 night in Mar 2025

10/10 Excellent

Diana Lucia Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Streets were dirty
Stayed 5 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful views
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Eduardo orozco

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Hotel in Veracruz historic center

Pigeon droppings on the balcony, comfortable bed but furniture's needs refreshment,
Stayed 2 nights in Mar 2025

10/10 Excellent

Carl

Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The hotel is in such a perfect location right by the water, shops, restaurants, and nightlife. The staff is friendly and knows English well enough to communicate with guests. We had an issue with the mini split breaking on us, but the hotel staff sent someone to work on it and ultimately ended up moving our room. The staff are friendly and helpful. The rooms are also very clean and comfortable. I would definitely recommend it to friends and family looking to stay in Veracruz.
Stayed 7 nights in Feb 2025

2/10 Terrible

Johanna

Wasn’t what they advertised and what I paid for

Booked a Superior King Bed Ocean View Room and after being confirmed the room specs at the reception it was a two-bed room. The while trip was for my husband’s birthday and it was our first time in that city. Called from the room to make them fix it and they told me there were no line to the reception desk.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, very close to touristy areas in downtown, nice view of the deck and old buildings, very quiet area, different pool areas.
Stayed 1 night in Feb 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and comfort
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was horrible…bad smell
Stayed 1 night in Feb 2025

8/10 Good

Juan, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación amplia, cama confortable
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, clean and bright. The beds were very comfortable and the shower was perfect. The breakfast offered a good variety of choices and the hot croissants incredible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Damaso

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Alfonso G, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Gissela

Stayed 1 night in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Very nice property overlooking the malecón and shipyards. Our room was waterfront and the large window was clouded up to the point you could not see thru it. The shower wasn’t draining so I removed the drain cover and pulled a large wad of hair out of the drain. The coffee maker didn’t work properly and surprisingly no safe in the room. Maybe it was just our room.
View from our room
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Stayed 5 nights in Feb 2025

10/10 Excellent

Angel

Stayed 1 night in Feb 2025

10/10 Excellent

April, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good just don’t park in the white or they will boot your car. The staff there was very nice and helped me get my car un booted.
Stayed 1 night in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 3 nights in Jan 2025