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4.2 out of 5

"Great appartment close to many of the main visitor attractions would book again. " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable aparthotels at Opera Relais de Charme. During your stay, you're just a quick walk from Juliet's House. Enjoy features like free WiFi in public areas and a free manager's reception, plus breakfast (surcharge). This aparthotel has 16 aparthotels over 2 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a Tempur-Pedic bed and an LCD TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Just a 4-minute walk from Juliet's House and 4 minutes on foot from Verona Arena
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Standard Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€79* Per night/room 9 Aug - 10 Aug

Romantic Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Luxury Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Luxury Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Opera Relais de Charme ratings based on 14 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Opera Relais de Charme

Everyone (12) Couples (2)
5 out of 5
Great appartment close to many of the main visitor attractions would book again.

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Opera Relais staff

Many Many Thanks! We hope to see you again in Verona! Regards

5 out of 5

Posted by on 24 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Opera Relais Staff

Many Thanks! We hope to see you soon in Verona!

4 out of 5
lacking in atmosphere but excellent location. clean but provisions more three star than four.

Posted by on 17 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Opera Relais Staff

Many Thanks... We hopeto see you soon in Verona we working to improve our Relais!

4 out of 5

Very good, excellent location

A great hotel in the middle of the city. We had 2 bdrm unit which was clean but had a small living area. I booked studio apartment as well for my friend, I think the living space was larger and set out better. Next time I’d book 2 studios for a group of 4. The hotel was very friendly and accommodating, rooms are well appointed with all the comforts one needs. I will definitely stay again when visiting Verona, it was fantastic!

Posted by on 12 May 2018

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Comment from Hotel Management

12 May 2018 by Opera Relais Staff

Many Thanks. We hope to se you soon in Verona! Best Regards

5 out of 5

Nice Hotel in a good location

The hotel is very nice, new, clean, the room was very big and confartable. It's in a very good place, could not be better, near to every Thing. We let our car in a parking place very near, and we walk all the City. Very near to Juliet's house, nice Restaurants ans shopping stores. I really recomend.

Posted by on 26 Feb 2017

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3 out of 5

Posted by on 9 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Opera Relais staff

Mant thanks for your feedback. We working to improve our Relais.. Regards

4 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

1 Sep 2019 by Opera Relais staff

Many Thanks. We working for 5! We hope to see you soon in Verona. Regards

4 out of 5
Die Lage ist super , das Bett sehr gut , die Angestellten freundlich und hilfsbereit , Einrichtung auch gut etwas eng ums Bett aber ok , das einzige die Türen im Bad und wc schwierig stossen gegen einander

Posted by on 21 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Opera Relais Staff

Many Thanks for your feedback! We hope to improve our Hospitality.. Regards

3 out of 5
Harte Matratzen und sehr hellhöriges Zimmer. Bei längerem Aufenthalt sind Rückenschmerzen und schlechter Schlaf vorprogrammiert. Ansonsten sehr nettes Personal und immer saubere Unterkunft.

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Opera relais staff

Liebe Gaeste, es tut wirklich uns leid dass Sie hatte nicht eine gute Zeit hier. Wenn er es uns erzählt hätte, wir hätten eine andere Matratzen gegeben und vielleicht auch Zimmer gewechselt. Wir wünschen ihnen einen guten Tag. Alles gute

5 out of 5
Am Hotel war alles Super. Hotel nicht erreichbar mit dem Auto

Posted by on 1 May 2019

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Comment from Hotel Management

1 May 2019 by Opera Relais Staff

Many Thanks! We hope to see you soon in Verona! Regards

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Opera Relais de Charme. For a fee, parking is available. This Art Deco Verona aparthotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Verona Porta Nuova Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Opera Relais de Charme offers 16 forms of accommodation with espresso makers and a safe. Each accommodation is individually decorated. Tempur-Pedic beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Kitchenettes offer full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Tempur-Pedic beds
  • In-room dining
  • HD television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The aparthotel hosts a free manager's reception daily.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 11 lb)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guests' stays 48 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 6 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 6 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Opera Relais Charme
  • Opera Relais Charme Apartment
  • Opera Relais Charme Apartment Verona
  • Opera Relais Charme Verona
  • Opera Relais de Charme Verona
  • Opera Relais de Charme Aparthotel
  • Opera Relais de Charme Aparthotel Verona

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Opera Relais de Charme offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Opera Relais de Charme.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.