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Hotel Firenze

4.0 star property

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Photo gallery for Hotel Firenze

Premium Triple Room
Daily buffet breakfast (EUR 12 per person)
Outdoor dining
Reception
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Corso Porta Nuova 88, Verona, VR, 37122
  • Place, Porta Nuova
    ‪3 min walk‬
  • Place, Piazza Bra
    ‪10 min walk‬
  • Place, Verona Arena
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room Single Use, 1 King Bed, Non Smoking

Basic Double Room Single Use, 1 King Bed, Non Smoking

Basic Double Room Single Use, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(33 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Camera Tripla Standard)

Minibar, in-room safe, iron/ironing board, cots/infant beds

Family Room (Camera Tripla Standard)

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed OR 3 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, iron/ironing board, cots/infant beds

Premium Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Quadruple Room

Minibar, in-room safe, iron/ironing board, cots/infant beds

Premium Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Hotel Firenze

Hotel with a bar, 3-minute walk to Porta Nuova
This smoke-free hotel features a bar/lounge, self parking, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Hotel Firenze offers 49 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at Hotel Firenze. During your stay, you're just a quick walk from Porta Nuova. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Porta Nuova and 11 minutes by foot from Verona Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Firenze offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Firenze also features room service (during limited hours), a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Verona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres
  • Street parking available
  • Parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A193XEX2YN
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Firenze
Best Western Firenze Verona
Best Western Hotel Firenze
Best Western Hotel Firenze Verona
Firenze Best Western Hotel
Verona Best Western
Firenze Sure Collection Best Western Verona
Firenze Sure Collection Best Western
Hotel Firenze Sure Hotel Collection Best Western Verona
The Hotel Firenze, Sure Hotel Collection by Best Western Verona
Best Western Hotel Firenze
Hotel The Hotel Firenze, Sure Hotel Collection by Best Western
Hotel Firenze Sure Hotel Collection Best Western
Firenze Sure Collection Verona
Hotel Firenze Hotel
Hotel Firenze Verona
Hotel Firenze Hotel Verona
The Hotel Firenze Sure Hotel Collection by Best Western

Hotel Firenze Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but I would not stay any further south of the old city centre than here.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael, Edinburgh

Travelled with partner
Liked: Staff & service
This hotel was close to the main train station and a 10/15 min walk to Piazza Bra where the Arena is situated. The hotel staff were pleasant but would suggest the hotel bedrooms are in need of an upgrade, particularly the bathrooms which are very outdated. The hotel should also be thinking about renewing the bathroom towels which were thin although clean!
Stayed 3 nights in Sep 2025

10/10 Excellent

Miriam, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to store your luggage if you arrive or check out early. Walking distance to most attractions and restaurants. Breakfast is a plus!
Stayed 1 night in Sep 2025

8/10 Good

Glen

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

8/10 Good

jooyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel let us check in early. We re so relieved bc it was raining outside.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Travelled with family and small children
Liked: Cleanliness
I simply don’t believe this is a 4 star hotel. We chose this place for its location, and the fact it had AC and parking. We arrived and found the AC was not working due to a power issue. They gave us a slight discount for this which was nice. But their parking lot was full and had to use a different lot. We also had our phone ring in the middle of the night which was very strange. Tried to get a drink at the bar one night and it was closed. Location was good and had lots to do around. We had many bags and weren’t offered any help moving them to our rooms. The services and rooms just weren’t 4 star. Overall, would not recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Itzel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent location
Stayed 1 night in Aug 2025

10/10 Excellent

Ygli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could have more TLC
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated , ok for exploring Verona

Well situated hotel. Nice reception and outside seating area. Our room was ok, maybe needed a repaint and we overlooked a roof with a very noisy air conditioning unit which wasn’t great. The air conditioning in our room wasn’t easy to use. The breakfast was good, the bar shuts early.
Stayed 2 nights in Aug 2025

8/10 Good

Robert, Wabush

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Christina, Minster

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here for two nights to explore Verona but wanted to be near the train station for easy access back to the airport with our luggage rather than in the centre. There are several restaurants and bars on the road with the hotel though so we didn't always have to walk into the main city to get a drink in the evening. The staff were friendly and helpful. We'd booked the Junior Suite with kitchenette as it was the only room left. It was situated in a separate building from the hotel and was accessed via a separate door. It would be ideal for family. Breakfast, including drinks, was self service in the basement room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good, room was spacious. 15min walk to Piazza Bra and 10min walk to train station
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth, Meggen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Dino

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with kitchenette isn’t very nice, looks way better in photos, furnishing and beds are old Don’t expect any help from staff if you have issues with your room, our room smelled and they changed us to their so called emergency room but that room had no air conditioning working and was unbearable all we got was a shoulder shrug from the concierge, Avoid this hotel would be my advice
Stayed 1 night in Jun 2025

10/10 Excellent

sandra ann-lee, palm beach gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, short stay

Easy checkin and staff spoke great English. Slight problem with our keycard but the staff sorted it quickly. Clean and well equipped even if not the most comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Verona!

Convenient to train station. Lovely restaurants nearby. Easy to access Verona sights. Property attractive and rooms nice. Breakfast was above average!
Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel Firenze was good, but unfortunately we got unlucky. From what I understand, the standards of cleanliness of this place are through the roof in normal times, which was not the case for us. In our initial room, we had hairs and a bug in our bed when we were about to go to bed. There was also gum stuck to the bottom of the nightstands which we were assured was a catastrophic oversight. All in all, after talking to the receptionist we got a swift room upgrade for our troubles. I would give Hotel Firenze a 5-star review but I won’t since I think more people should be careful of the minute details which can turn a stay that seems luxurious into a nightmare. Check your environments, let the staff know if anything is wrong, so that the hotel can improve over time.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, knowledgeable and helpful staff. The hotel was well keep and the breakfast was very good. We would recommend this hotel as a good place to stay.
Stayed 1 night in Jul 2025