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Veranda Hotel

4.0 star property

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Photo gallery for Veranda Hotel

Exterior
Sun deck
Superior King Suite
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Place, Acapulco Beach
    ‪12 min walk‬
  • Place, Mall Marina
    ‪12 min walk‬
  • Place, Vina del Mar Casino
    ‪15 min walk‬

Room options

View all photos for Superior Queen Room

A modern hotel room with a large bed, a red chair, a painting on the wall, and a city view.

Superior Queen Room

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room with Sofa

A modern hotel room with a large bed, a sofa, a red chair, and a painting on the wall.

Superior Double Room with Sofa

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €81
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About this property

Veranda Hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Veranda Hotel offers 141 accommodations with minibars and safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Veranda Hotel. During your stay, you're just a quick walk from Museo de Arqueología e Historia Francisco Fonck. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a poolside location while dining at Veranda
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Acapulco Beach and Mall Marina
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Veranda Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 2928 square feet (272 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Veranda Hotel. Self parking is free.

This 4-star Vina del Mar hotel is smoke free.

Veranda - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Gourmet Bar - This bar specializes in local cuisine and serves breakfast, brunch, and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,928 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 22 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Veranda Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 441 reviews
Rating 8 - Good. 112 out of 441 reviews
Rating 6 - Okay. 34 out of 441 reviews
Rating 4 - Poor. 20 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, clean, refreshing water and the surroundings very comfortable and inviting. We thoroughly enjoyed the space
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy coming and going, good parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities
excelente todo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, clean and spacious. Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome. Hotel is in a good location for beach and restaurants.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jessie

Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient rate and location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Eda

Liked: Cleanliness, amenities
The room was beautiful and clean. Also, the Complementary coffee was delicious . However, the door stopper was a major tripping hazard. To be specific, once you close the entry door, the stopper just stays on the floor and gets on the way to use the closet. I tripped twice with it. I highly suggest that gets change before someone gets hurt.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Milton

Liked: Staff & service, property conditions & facilities
The manager Francisca was very accommodating when we had a problem with the AC . She also went out of her way to make sure we were happy . Good experience!!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

nilgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near the beach and restaurants.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff very friendly and helpful, food excellent
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and helpful
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Feb 2024
Verified

8/10 Good

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
x
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it for the pool/patio area alone

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Staff were very friendly and helpful
Stayed 1 night in Dec 2024